# Yale Doorman (verisure)

**URL:** <https://community.homey.app/t/yale-doorman-verisure/38892>\
**Category:** Apps\
**Created:** [December 9, 2020, 5:43pm UTC](https://community.homey.app/t/yale-doorman-verisure/38892 "2020-12-09T17:43:08Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Emil\_Linder](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/emil_linder/32/4014_2.png) [@Emil\_Linder](https://community.homey.app/u/Emil_Linder)\
**Post date:** [December 9, 2020, 5:43pm UTC](https://community.homey.app/t/yale-doorman-verisure/38892/1 "2020-12-09T17:43:08Z")

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Hi, are using the App ”Yale Doorman” (v1.1.1) to be able to have Homey to welcome the person opened the door… this has worked pretty well, but since a month back I have a issue that homey sometimes does not see who has opened the door. It feels like when we have “Auto lock” enabled i Verisure, homey is not able to read the information from the lock/verisure in time before the door has been locked, then the app will not trigger the flow…  
And when I try to change the poll interval i can’t choose a value bellow 30 sec without getting a error, but I get a feeling that it can take more than 30 seconds before a flow is triggered…  
Any other having these issues?

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**Author:** ![Sturla\_Jorgensen\_Dra](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sturla_jorgensen_dra/32/55856_2.png) [@Sturla\_Jorgensen\_Dra](https://community.homey.app/u/Sturla_Jorgensen_Dra)\
**Post date:** [November 18, 2023, 11:40pm UTC](https://community.homey.app/t/yale-doorman-verisure/38892/2 "2023-11-18T23:40:26Z")

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Hi. I am trying to somthing similar using the «Unlocked by» card, but I am not able to select any other user than «unknown». For some reason the users I have defined in the Verisure app are not available.

Anyone that are using this flow card with better success?