# Yale Doorman not activating zone

**URL:** <https://community.homey.app/t/yale-doorman-not-activating-zone/138124>\
**Category:** Devices\
**Created:** [June 13, 2025, 4:40pm UTC](https://community.homey.app/t/yale-doorman-not-activating-zone/138124 "2025-06-13T16:40:52Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Per.Steinar](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/per.steinar/32/114822_2.png) [@Per.Steinar](https://community.homey.app/u/Per.Steinar)\
**Post date:** [June 13, 2025, 4:40pm UTC](https://community.homey.app/t/yale-doorman-not-activating-zone/138124/1 "2025-06-13T16:40:52Z")

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I have a Yale dooreman and it has the “alarm\_contact” capability, but it doesn’t activate the zone. I have checked the “Exclude from Zone Activity” setting, and it is set to No. I have acouple of IKEA Parasoll with the same capability, and they are able to activate the zone. I’m currently using the -app to make a virtual doorsensor that exposes alarm\_contact from my yale doorman. Anyone know if this is expected behaviour?

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [June 13, 2025, 7:38pm UTC](https://community.homey.app/t/yale-doorman-not-activating-zone/138124/2 "2025-06-13T19:38:36Z")

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Just to make sure, did you check the Yales’ actual capabilities @  
[https://tools.developer.homey.app/tools/devices](https://tools.developer.homey.app/tools/devices)

Only these capabilities can control zone activity:

 ![Screenshot_20250613_213705_Chrome](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/e/5e20d00727ae79c9a3abad1a956ba6277f578e1d.jpeg)

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<div class="post-metadata">

**Author:** ![Per.Steinar](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/per.steinar/32/114822_2.png) [@Per.Steinar](https://community.homey.app/u/Per.Steinar)\
**Post date:** [June 13, 2025, 9:48pm UTC](https://community.homey.app/t/yale-doorman-not-activating-zone/138124/3 "2025-06-13T21:48:57Z")

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Yes, I have. These are the capabilities for the device:

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/8/28ad7aa39d01a2d3f8306fc8fc95f962887e3e3a.png)

I think maybe the issue is that the device class is lock, and maybe those devices are ignored

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [June 14, 2025, 2:16pm UTC](https://community.homey.app/t/yale-doorman-not-activating-zone/138124/4 "2025-06-14T14:16:07Z")

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Thanks! Yeah that just should activate a zone.

The device class shouldn’t matter, only the blue dot won’t appear on the device tile of a lock.  
I tested with virtual lock with a alarm\_contact capability.  
It activates the zone anyway:  
 ![GIF_20250614_161237_185](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/e/8e6b0c815eb0fd3d8f885766b3fb422af28c05c4.gif)

I think you’d contact Athom support when your alarm\_contact refuses to activate a zone.

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<div class="post-metadata">

**Author:** ![Per.Steinar](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/per.steinar/32/114822_2.png) [@Per.Steinar](https://community.homey.app/u/Per.Steinar)\
**Post date:** [March 31, 2026, 6:07pm UTC](https://community.homey.app/t/yale-doorman-not-activating-zone/138124/5 "2026-03-31T18:07:25Z")

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Looks like one of the latest updates to homey has added door locks to zone activity. Yale Doorman. However if you only have a Doorman in the zone, the activity button is not added to the zone. Really strange.
