# Wiz GU10 matter **URL:** \ **Category:** Devices\ **Created:** [September 29, 2024, 4:59pm UTC](https://community.homey.app/t/wiz-gu10-matter/116934 "2024-09-29T16:59:23Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Michael\_Warrer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michael_warrer/32/81907_2.png) [@Michael\_Warrer](https://community.homey.app/u/Michael_Warrer)\ **Post date:** [September 29, 2024, 4:59pm UTC](https://community.homey.app/t/wiz-gu10-matter/116934/1 "2024-09-29T16:59:23Z")
Hi , I have add 40wiz gu10 wifi to HP2023 with matter. easy and everything woking. After 2 month they start to drop / lose connectio to HP: They works fine and fast from WIZ app. I can reconnect and thy work again. now i have lost 20 bulb and they works fine from WIZ. So is the matter over wifi in HP2023 just not good ? or what do you thing ? ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [September 29, 2024, 5:02pm UTC](https://community.homey.app/t/wiz-gu10-matter/116934/2 "2024-09-29T17:02:50Z")
Issue a support request with Athom: [https://support.homey.app/hc/en-us/articles/360015784034-Submitting-a-support-request](https://support.homey.app/hc/en-us/articles/360015784034-Submitting-a-support-request) Matter seems to be just as unstable for some people as all the other protocols that Homey supports. ---
**Author:** ![Michael\_Warrer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michael_warrer/32/81907_2.png) [@Michael\_Warrer](https://community.homey.app/u/Michael_Warrer)\ **Post date:** [September 30, 2024, 6:23pm UTC](https://community.homey.app/t/wiz-gu10-matter/116934/3 "2024-09-30T18:23:15Z")
thx, i have send a support request. agree all protocols is HP2023 software is unstable. i had to reset zigbee with 120 devices, not fun. my old fibaro HC3 and HC2 never lost connection to the devices