# Wiz bulbs are visible in Homy, but no responsing
**URL:** https://community.homey.app/t/wiz-bulbs-are-visible-in-homy-but-no-responsing/154362
**Category:** Questions & Help
**Created:** [April 29, 2026, 8:30pm UTC](https://community.homey.app/t/wiz-bulbs-are-visible-in-homy-but-no-responsing/154362 "2026-04-29T20:30:31Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@Henning\_Hatlen](https://community.homey.app/u/Henning_Hatlen)
#### Post date: [April 29, 2026, 8:30pm UTC](https://community.homey.app/t/wiz-bulbs-are-visible-in-homy-but-no-responsing/154362/1 "2026-04-29T20:30:31Z")
Can anyone assist? Our Wiz bulbs all of a sudden have stopped working with homey - but can be controlled fine through the Wiz app.
No error msg in homy app
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### Author:  [@smarthomesven](https://community.homey.app/u/smarthomesven)
#### Post date: [April 29, 2026, 8:43pm UTC](https://community.homey.app/t/wiz-bulbs-are-visible-in-homy-but-no-responsing/154362/2 "2026-04-29T20:43:06Z")
So the bulbs just don’t respond to commands from Homey? Or are they marked with a red exclamation mark?
Also, which Homey model do you have? Homey Cloud or Homey Pro?
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### Author:  [@Henning\_Hatlen](https://community.homey.app/u/Henning_Hatlen)
#### Post date: [April 29, 2026, 9:02pm UTC](https://community.homey.app/t/wiz-bulbs-are-visible-in-homy-but-no-responsing/154362/3 "2026-04-29T21:02:04Z")
everything looks fine, no errors or bugs. I can press turn on and off the wiz lights on my phone, but the lights don’t respond. I see on reddit that several people got this error at the same time.
I’ll send you the link.
I got Homey Pro
https://embed.reddit.com/r/wiz/comments/1sxh1rh/bulb_integration_broken/?embed=true&ref_source=embed&ref=share
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### Author:  [@smarthomesven](https://community.homey.app/u/smarthomesven)
#### Post date: [April 29, 2026, 9:19pm UTC](https://community.homey.app/t/wiz-bulbs-are-visible-in-homy-but-no-responsing/154362/4 "2026-04-29T21:19:24Z")
I just checked with an old WiZ bulb and it is also not connecting here. It doesn’t even link to the WiZ mobile app, it’s shown as Offline. That’s a server issue then, will probably get resolved soon
Edit: the bulb did get online now, but controlling it from Homey is very slow. I think there are server issues, but you can try to restart the WiZ app on Homey at More-\>Apps-\>WiZ Connected-\>Settings (top right corner)-\>Restart
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### Author:  [@Henning\_Hatlen](https://community.homey.app/u/Henning_Hatlen)
#### Post date: [April 29, 2026, 9:37pm UTC](https://community.homey.app/t/wiz-bulbs-are-visible-in-homy-but-no-responsing/154362/5 "2026-04-29T21:37:12Z")
I have tried restarting the wiz app, but it didn’t help. It’s probably a server issue.
I also got an offline message on the wiz app when I tried to reinstall all the lamps in the wiz app.. Then they came online after a few minutes
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### Author:  [@Henning\_Hatlen](https://community.homey.app/u/Henning_Hatlen)
#### Post date: [April 29, 2026, 10:47pm UTC](https://community.homey.app/t/wiz-bulbs-are-visible-in-homy-but-no-responsing/154362/6 "2026-04-29T22:47:00Z")
I contacted wiz support. The solution was to unlink the integration with Homey in the Wiz app and relink it again.