# Wifi

**URL:** <https://community.homey.app/t/wifi/139712>\
**Category:** Questions & Help\
**Created:** [July 13, 2025, 12:01pm UTC](https://community.homey.app/t/wifi/139712 "2025-07-13T12:01:41Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Olav\_Nygard](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/olav_nygard/32/132216_2.png) [@Olav\_Nygard](https://community.homey.app/u/Olav_Nygard)\
**Post date:** [July 13, 2025, 12:01pm UTC](https://community.homey.app/t/wifi/139712/1 "2025-07-13T12:01:41Z")

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My Homey Pro (2019) is not creating a Wi-Fi network during the recovery process.

I have already tried:  
• Holding it upside down while powering it on  
• Waiting more than 10 seconds  
• Using multiple USB cables and chargers (2A / 10W)

The LED ring turns purple/pink, but no Wi-Fi is ever broadcast.

I cannot reach [setup.athom.com](http://setup.athom.com) because the device never enters the pairing mode properly

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [July 13, 2025, 3:22pm UTC](https://community.homey.app/t/wifi/139712/2 "2025-07-13T15:22:52Z")

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Everything is handled per mobile app, see post I quoted below;  
Using [setup.athom.com](http://setup.athom.com) is quite old news.

> [@\[HowTo\]\[Pro\] Restarting Homey Pro to Recovery Mode - Adv. Options From Mobile](https://community.homey.app/t/howto-pro-restarting-homey-pro-to-recovery-mode-adv-options-from-mobile/61222):
>
> This option is only for Homey (Pro) models “Early 2016”, “Early 2018” and “Early 2019” so Only the White Ball’s Sometimes you need the extra options, things hidden for normal use, for example: Full Firmware download Complete Reset to sell your old Homey Or maybe you just want to change Homey’s WiFi. There are now a couple of extra options in the mobile Apps, so no need to use an FireFox or Chome Browser with flags enabled to press the Alt- key on your keyboard. Just use your App from no…

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [July 13, 2025, 4:34pm UTC](https://community.homey.app/t/wifi/139712/3 "2025-07-13T16:34:07Z")

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> [@Olav\_Nygard](#):
>
> • Holding it upside down while powering it on

You are doing it wrong!

See [https://support.homey.app/hc/en-us/articles/360012077534-Restarting-Homey-Pro-to-Recovery-Mode](https://support.homey.app/hc/en-us/articles/360012077534-Restarting-Homey-Pro-to-Recovery-Mode)

> ## Entering Recovery Mode
> 
> 1. **Make sure Homey is powered on in the upright position.** Homey should be powered on for at least half a minute before continuing.
> 2. To enter Recovery Mode, turn Homey upside down.

And

> [@Olav\_Nygard](#):
>
> The LED ring turns purple/pink, but no Wi-Fi is ever broadcast

[https://support.homey.app/hc/en-us/articles/360009618514-Understanding-the-LED-Ring-of-Homey-Pro-2016-2019](https://support.homey.app/hc/en-us/articles/360009618514-Understanding-the-LED-Ring-of-Homey-Pro-2016-2019)

 ![Screenshot_20250714_064953_Chrome](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/6/f667c48ff6b7ee65d2103c5c86289b86371f32b7.jpeg)

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [July 13, 2025, 4:34pm UTC](https://community.homey.app/t/wifi/139712/4 "2025-07-13T16:34:57Z")

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> First of all, welcome to the Homey Community!
> 
> To make sure you are aware of the forum rules, please read the _ **Welcome to the forum!** _ post [here](https://community.homey.app/t/welcome-to-the-forum/31).