# Wifi reset apps gone

**URL:** <https://community.homey.app/t/wifi-reset-apps-gone/67185>\
**Category:** Questions & Help\
**Created:** [August 11, 2022, 6:03am UTC](https://community.homey.app/t/wifi-reset-apps-gone/67185 "2022-08-11T06:03:49Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![Emiel\_capelle](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/emiel_capelle/32/32645_2.png) [@Emiel\_capelle](https://community.homey.app/u/Emiel_capelle)\
**Post date:** [August 11, 2022, 6:03am UTC](https://community.homey.app/t/wifi-reset-apps-gone/67185/1 "2022-08-11T06:03:49Z")

</div>

I’m a long time user of Homey and I really enjoy the almost endless possibilities but oh my…you scared me Homey. Worth mentioning; I use homey Backup.  
I had to switch wifi because I had installed a new mesh netwerk earlier. So, to do that I turned the homey upside down like I have done in the past and it started counting down. Nothing new so far.

Now; I did the new wifi and am able to access homey again…but where the heck are all my apps. Everything is restored; the devices, flows, logic, etc. but not the apps. The apps section is stating I have zero apps. As we say in Dutch; “lekker is dat…”. Nice…

Have I done something wrong? I performed the exact same steps I did the last couple of years. Homey went through different internet providers, without losing apps, homey moves houses with me, without losing apps. I don’t understand.

I have around 60 devices in homey and everything is nicely tied together with flows and ‘intelligence’ creating the ultimate automation experience for me but this is my worst nightmare. (all relative of course)

Please help…

---

<div class="post-metadata">

**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [August 11, 2022, 6:29am UTC](https://community.homey.app/t/wifi-reset-apps-gone/67185/2 "2022-08-11T06:29:16Z")

</div>

> [@Emiel\_capelle](#):
>
> Have I done something wrong?

Yep, change WiFi but choose keep settings wil just only change the wifi. You would be back up in a couple of minutes.

If you choose reset or restore everything is wwiped and or restored from backup.

---

<div class="post-metadata">

**Author:** ![Emiel\_capelle](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/emiel_capelle/32/32645_2.png) [@Emiel\_capelle](https://community.homey.app/u/Emiel_capelle)\
**Post date:** [August 11, 2022, 6:43am UTC](https://community.homey.app/t/wifi-reset-apps-gone/67185/3 "2022-08-11T06:43:12Z")

</div>

Can’t remember I had even an option to only change wifi. But if that is the case…this is bad news.

---

<div class="post-metadata">

**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [August 11, 2022, 8:14am UTC](https://community.homey.app/t/wifi-reset-apps-gone/67185/4 "2022-08-11T08:14:52Z")

</div>

Guess it is gone wrong just before the first screenshot of the Homey app where it tels everything is up-to-date.

> [@\[HowTo\]\[Pro\] Restarting Homey Pro to Recovery Mode - Adv. Options From Mobile](https://community.homey.app/t/howto-pro-restarting-homey-pro-to-recovery-mode-adv-options-from-mobile/61222):
>
> This option is only for Homey (Pro) models “Early 2016”, “Early 2018” and “Early 2019” so Only the White Ball’s Sometimes you need the extra options, things hidden for normal use, for example: Full Firmware download Complete Reset to sell your old Homey Or maybe you just want to change Homey’s WiFi. There are now a couple of extra options in the mobile Apps, so no need to use an FireFox or Chome Browser with flags enabled to press the Alt- key on your keyboard. Just use your App from no…

---

<div class="post-metadata">

**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [August 11, 2022, 3:58pm UTC](https://community.homey.app/t/wifi-reset-apps-gone/67185/5 "2022-08-11T15:58:50Z")

</div>

> [@Emiel\_capelle](#):
>
> but where the heck are all my apps

Sometimes another [restart](https://tools.developer.homey.app/tools/system) might help.
