# Wifi connection weak

**URL:** <https://community.homey.app/t/wifi-connection-weak/708>\
**Category:** Questions & Help\
**Created:** [August 28, 2018, 4:32am UTC](https://community.homey.app/t/wifi-connection-weak/708 "2018-08-28T04:32:39Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![Tony\_Burn](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tony_burn/32/2030_2.png) [@Tony\_Burn](https://community.homey.app/u/Tony_Burn)\
**Post date:** [August 28, 2018, 4:32am UTC](https://community.homey.app/t/wifi-connection-weak/708/1 "2018-08-28T04:32:39Z")

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I have my Homey placed around 1m from my WiFi AP. My WiFi system is showing its connection at around 50% signal strength, yet many other devices around my house further away are showing 90% +.

If anything the Homey should have the strongest connection.

Is there an issue with the Homey WiFi ? its connected on the 5Ghz band, my WiFi is Unifi Pro’s.

I do have band-steering turned on, would that make a difference if the Homey prefers / has stronger 2.4 Ghz Wifi support ?

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**Author:** ![Caseda](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/caseda/32/138695_2.png) [@Caseda](https://community.homey.app/u/Caseda)\
**Post date:** [August 28, 2018, 4:56am UTC](https://community.homey.app/t/wifi-connection-weak/708/2 "2018-08-28T04:56:57Z")

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Homey doesn’t support 5ghz wifi at all, it is only 2.4ghz.

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**Author:** ![Tony\_Burn](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tony_burn/32/2030_2.png) [@Tony\_Burn](https://community.homey.app/u/Tony_Burn)\
**Post date:** [August 28, 2018, 5:10am UTC](https://community.homey.app/t/wifi-connection-weak/708/3 "2018-08-28T05:10:44Z")

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![15%20pm](https://us1.discourse-cdn.com/flex025/uploads/athom/original/1X/ec255895f10bc7f0025141f3ed07e7115574f2ef.png)  
 ![36%20pm](https://us1.discourse-cdn.com/flex025/uploads/athom/original/1X/bb605c96434ce4578a391129804fb3010037ac6f.png)

Its certainly showing as connected on channel 149, which is 5Ghz

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**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\
**Post date:** [August 28, 2018, 6:59am UTC](https://community.homey.app/t/wifi-connection-weak/708/4 "2018-08-28T06:59:59Z")

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Did Athom silently started delivering newer hardware with 5 Ghz support?

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**Author:** ![Alert1977](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/alert1977/32/8068_2.png) [@Alert1977](https://community.homey.app/u/Alert1977)\
**Post date:** [September 5, 2018, 6:38am UTC](https://community.homey.app/t/wifi-connection-weak/708/5 "2018-09-05T06:38:00Z")

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Hi, I noticed that my Homey has a poor Wifi connection and it’s lost every 10-30 minutes.  
Is this a known issue? I have one of the first Homeys which were available after crowdfunding.

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**Author:** ![Richard\_Vermeulen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/richard_vermeulen/32/10636_2.png) [@Richard\_Vermeulen](https://community.homey.app/u/Richard_Vermeulen)\
**Post date:** [September 5, 2018, 8:14am UTC](https://community.homey.app/t/wifi-connection-weak/708/6 "2018-09-05T08:14:53Z")

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Alert1977 i have got the same feeling but is there a way to log the connection to know for sure instat of my feelings.?

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**Author:** ![Emile](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/emile/32/115314_2.png) [@Emile](https://community.homey.app/u/Emile)\
**Post date:** [September 5, 2018, 8:18am UTC](https://community.homey.app/t/wifi-connection-weak/708/7 "2018-09-05T08:18:27Z")

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@DaneedeKruyff No, we do not ship Homeys with 5 GHz Wi-Fi. The Wi-Fi dialog is wrong.

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**Author:** ![Alert1977](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/alert1977/32/8068_2.png) [@Alert1977](https://community.homey.app/u/Alert1977)\
**Post date:** [September 5, 2018, 10:10am UTC](https://community.homey.app/t/wifi-connection-weak/708/8 "2018-09-05T10:10:04Z")

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Hi Richard, I have a Fingbox installed in my network that’s monitors all my devices. That’s how I just found out. Also I have to unplug it sometimes to make new Wifi connection, for instance when I don’t see Homey online in the app. I have disabled speech, before I sometimes got the speech message that the connection was lost…

any suggestions on how to improve Wifi connection? I don’t use 5Ghz.

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**Author:** ![Emile86](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/emile86/32/606_2.png) [@Emile86](https://community.homey.app/u/Emile86)\
**Post date:** [September 5, 2018, 5:16pm UTC](https://community.homey.app/t/wifi-connection-weak/708/9 "2018-09-05T17:16:41Z")

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I don’t how but my homey is connected to 5ghz for 100% because my 5ghz ssd is different from 2.4 ghz.  
I bought it about 1 month ago.  
More than a year ago i had also homey and there was no 5ghz support then. When i bought this one i was surprised that it has 5ghz option now. And also my first thought was they changed wi-fi chip in new batch.

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**Author:** ![Tony\_Burn](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tony_burn/32/2030_2.png) [@Tony\_Burn](https://community.homey.app/u/Tony_Burn)\
**Post date:** [September 6, 2018, 8:28am UTC](https://community.homey.app/t/wifi-connection-weak/708/10 "2018-09-06T08:28:05Z")

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Just to update everyone, I made a 2.4Ghz only network and reconnected my Homey to that, and its now showing on the 2.4Ghz channels, and 99% signal strength instead of the 45% on the 5Ghz bands !!

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**Author:** ![anon2681894](https://avatars.discourse-cdn.com/v4/letter/a/c67d28/32.png) [@anon2681894](https://community.homey.app/u/anon2681894)\
**Post date:** [September 7, 2018, 5:55am UTC](https://community.homey.app/t/wifi-connection-weak/708/11 "2018-09-07T05:55:18Z")

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As Emile stated before. 5ghz is not supported. Great to hear you’re 2.4 has a good connection 😊
