# Wifi and LAN causes problems **URL:** \ **Category:** Questions & Help\ **Created:** [September 16, 2024, 4:59pm UTC](https://community.homey.app/t/wifi-and-lan-causes-problems/116161 "2024-09-16T16:59:11Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Roland\_Twilt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/roland_twilt/32/114448_2.png) [@Roland\_Twilt](https://community.homey.app/u/Roland_Twilt)\ **Post date:** [September 16, 2024, 4:59pm UTC](https://community.homey.app/t/wifi-and-lan-causes-problems/116161/1 "2024-09-16T16:59:11Z")
sorry for my bad english! I bought the original Homey Pro Ethernet Adapter and connected it according to the manual. It now appears that the Homey is connected via WiFi and Lan. It freezes and slows down and Zigbee does not function at all. I have already tried everything, including turning off the power for half an hour. I have removed the adapter and reconnected it doesn’t seem to help. ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [September 16, 2024, 5:02pm UTC](https://community.homey.app/t/wifi-and-lan-causes-problems/116161/2 "2024-09-16T17:02:07Z")
> [@Roland\_Twilt](#): > > It freezes and slows down and Zigbee does not function at all. It’s normal that the WiFi connection is still active if Homey is connected through Ethernet, and this almost certainly isn’t the cause for your issues. Start by replacing the USB cable between the Ethernet dongle and Homey, the official cable can be of bad quality and can cause problems. ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [September 17, 2024, 10:27am UTC](https://community.homey.app/t/wifi-and-lan-causes-problems/116161/3 "2024-09-17T10:27:25Z")
Are you sure that you connected the Ethernet adapter correctly? Problems have been reported several times, but the reason was almost an incorrectly connected Ethernet adapter. > **[Setting up the Homey Pro Ethernet Adapter](https://support.homey.app/hc/en-us/articles/7262533910300-Setting-up-the-Homey-Pro-Ethernet-Adapter)** > > You can use the Homey Pro Ethernet Adapter together with Homey Pro (Early 2023) to add wired connectivity to Homey Pro. Here, we explain how to set this up. > > Plugging in > The Homey Pro Ethernet Adap... ---
**Author:** ![Roland\_Twilt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/roland_twilt/32/114448_2.png) [@Roland\_Twilt](https://community.homey.app/u/Roland_Twilt)\ **Post date:** [September 17, 2024, 2:48pm UTC](https://community.homey.app/t/wifi-and-lan-causes-problems/116161/4 "2024-09-17T14:48:02Z")
Thank you for your message and for thinking along! I solved the wifi problem thanks to this tip: [Solution > [@\[HowTo\] Connect Homey Pro (Early 2023) with Ethernet Only - aka Disable WiFi](https://community.homey.app/t/howto-connect-homey-pro-early-2023-with-ethernet-only-aka-disable-wifi/105701/2): > > I Wouldn’t write the above official statement, if there wasn’t another way. The unofficial way using the Web Api Like you can see the IP Addresses and configuration there on [Homey Developer Tools](https://tools.developer.homey.app/tools/system) You can also use the [Web API Playground](https://tools.developer.homey.app/tools/api-playground) to enable or disable WiFi without using a paperclip / SIM-Ejector pin. Homey.system.getInfo(); // Get the info and Check it is working on Ethernet Homey.system.disableWifi(); // Disable the WiFi i Homey.system.enableWifi(); Thanks ---
**Author:** ![Roland\_Twilt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/roland_twilt/32/114448_2.png) [@Roland\_Twilt](https://community.homey.app/u/Roland_Twilt)\ **Post date:** [September 17, 2024, 2:52pm UTC](https://community.homey.app/t/wifi-and-lan-causes-problems/116161/5 "2024-09-17T14:52:51Z")
sorry, but it is not normal that wifi and wlan are both on. Athom also writes this in an email to me. Here is the tip to solve the problem: [[HowTo] Connect Homey Pro (Early 2023) with Ethernet Only - aka Disable WiFi - #2 by Dijker](https://community.homey.app/t/howto-connect-homey-pro-early-2023-with-ethernet-only-aka-disable-wifi/105701/2) ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [September 17, 2024, 4:45pm UTC](https://community.homey.app/t/wifi-and-lan-causes-problems/116161/6 "2024-09-17T16:45:09Z")
> [@Roland\_Twilt](#): > > sorry, but it is not normal that wifi and wlan are both on. Yes, it is. > [@](#): > > Athom also writes this in an email to me. Athom don’t know their own product. > [@Roland\_Twilt](#): > > Here is the tip to solve the problem: [[HowTo] Connect Homey Pro (Early 2023) with Ethernet Only - aka Disable WiFi - #2 by Dijker](https://community.homey.app/t/howto-connect-homey-pro-early-2023-with-ethernet-only-aka-disable-wifi/105701/2) It _literally_ says “the unofficial way”. ---
**Author:** ![Roland\_Twilt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/roland_twilt/32/114448_2.png) [@Roland\_Twilt](https://community.homey.app/u/Roland_Twilt)\ **Post date:** [September 17, 2024, 5:12pm UTC](https://community.homey.app/t/wifi-and-lan-causes-problems/116161/7 "2024-09-17T17:12:12Z")
I will ignore the fact that an unofficial solution to this problem is being devised on the forum I think it’s great that you know better than the creator and producer. I therefore suggest that they hire you and immediately declare you employee of the year! ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [September 18, 2024, 4:42am UTC](https://community.homey.app/t/wifi-and-lan-causes-problems/116161/8 "2024-09-18T04:42:23Z")
> [@Roland\_Twilt](#): > > I therefore suggest that they hire you They tried, on multiple occasions, but I declined 🤷🏼‍♂️