# Wifi 6 not supported? **URL:** \ **Category:** Questions & Help\ **Tags:** homey-pro\ **Created:** [February 9, 2022, 1:46pm UTC](https://community.homey.app/t/wifi-6-not-supported/60085 "2022-02-09T13:46:26Z")\ **Posts on this page:** 1\ **Showing post:** 3
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [February 9, 2022, 2:08pm UTC](https://community.homey.app/t/wifi-6-not-supported/60085/3 "2022-02-09T14:08:11Z")
support.homey.app is very quiet about this ‘feature’. “Select your wifi and enter your wifi password” is all it says > **[Setting up Homey Pro (2016 — 2019)](https://support.homey.app/hc/en-us/articles/360009667354-Setting-up-Homey-Pro)** > > Yeah, you've got yourself a Homey Pro! The only thing you need to do now is to follow the steps in the setup. But don't worry, it's really straightforward. If you're not sure how to set up your Hom... Here’s some things you can try to get Homey online: > [@Problems connecting your new Homey Pro to your WiFi? Try this!](https://community.homey.app/t/problems-connecting-your-new-homey-pro-to-your-wifi-try-this/10161): > > Make sure your WiFi is using the 2.4 GHz network. Make sure your WiFi uses the b / g standard, only n or ac does not work. Turn off your Homey. Restart your Router and any Access Points that distribute IP addresses. Start your Homey again. If the above do not work, turn off 5 GHz WiFi and support for n and ac in your Router / Access Point during Homey installation. Ensure that your SSID (the name of your WiFi) does not use characters other than numbers and letters - do not us… Temporary turning 5GHz transmit power to 20% can also help. --- _[View the full topic](https://community.homey.app/t/wifi-6-not-supported/60085)._