# Wifi 6 not supported? **URL:** \ **Category:** Questions & Help\ **Tags:** homey-pro\ **Created:** [February 9, 2022, 1:46pm UTC](https://community.homey.app/t/wifi-6-not-supported/60085 "2022-02-09T13:46:26Z")\ **Posts on this page:** 19\ **Page:** 1
**Author:** ![Kristian\_Drangsholt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kristian_drangsholt/32/48213_2.png) [@Kristian\_Drangsholt](https://community.homey.app/u/Kristian_Drangsholt)\ **Post date:** [February 9, 2022, 1:46pm UTC](https://community.homey.app/t/wifi-6-not-supported/60085/1 "2022-02-09T13:46:26Z")
Got my homey pro today and can’t connect it to my wifi. I have TP-Link Deco X60 ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [February 9, 2022, 1:50pm UTC](https://community.homey.app/t/wifi-6-not-supported/60085/2 "2022-02-09T13:50:56Z")
Homey only supports (at most) 802.11 ~~n~~ g (“Wi-Fi Ancient”) on 2.4Ghz. ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [February 9, 2022, 2:08pm UTC](https://community.homey.app/t/wifi-6-not-supported/60085/3 "2022-02-09T14:08:11Z")
support.homey.app is very quiet about this ‘feature’. “Select your wifi and enter your wifi password” is all it says > **[Setting up Homey Pro (2016 — 2019)](https://support.homey.app/hc/en-us/articles/360009667354-Setting-up-Homey-Pro)** > > Yeah, you've got yourself a Homey Pro! The only thing you need to do now is to follow the steps in the setup. But don't worry, it's really straightforward. If you're not sure how to set up your Hom... Here’s some things you can try to get Homey online: > [@Problems connecting your new Homey Pro to your WiFi? Try this!](https://community.homey.app/t/problems-connecting-your-new-homey-pro-to-your-wifi-try-this/10161): > > Make sure your WiFi is using the 2.4 GHz network. Make sure your WiFi uses the b / g standard, only n or ac does not work. Turn off your Homey. Restart your Router and any Access Points that distribute IP addresses. Start your Homey again. If the above do not work, turn off 5 GHz WiFi and support for n and ac in your Router / Access Point during Homey installation. Ensure that your SSID (the name of your WiFi) does not use characters other than numbers and letters - do not us… Temporary turning 5GHz transmit power to 20% can also help. ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [February 9, 2022, 2:09pm UTC](https://community.homey.app/t/wifi-6-not-supported/60085/4 "2022-02-09T14:09:18Z")
> [@Problems connecting your new Homey Pro to your WiFi? Try this!](https://community.homey.app/t/problems-connecting-your-new-homey-pro-to-your-wifi-try-this/10161/1): > > Make sure your WiFi uses the b / g standard… Geez 😳 ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [February 9, 2022, 2:11pm UTC](https://community.homey.app/t/wifi-6-not-supported/60085/5 "2022-02-09T14:11:03Z")
It is what it is Robert… 😶 I can confirm 2.4GHz `802.11 n` also works 🎉🤪 ![Screenshot_20220209-151440_Chrome](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/e/6e422268a628d43b3b2da2b8354870bf220e2a67.jpeg) ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [February 9, 2022, 2:15pm UTC](https://community.homey.app/t/wifi-6-not-supported/60085/6 "2022-02-09T14:15:41Z")
I updated my answer 😛 ---
**Author:** ![Kristian\_Drangsholt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kristian_drangsholt/32/48213_2.png) [@Kristian\_Drangsholt](https://community.homey.app/u/Kristian_Drangsholt)\ **Post date:** [February 9, 2022, 2:53pm UTC](https://community.homey.app/t/wifi-6-not-supported/60085/7 "2022-02-09T14:53:44Z")
Returning my homey pro then 😏 ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [February 9, 2022, 3:06pm UTC](https://community.homey.app/t/wifi-6-not-supported/60085/8 "2022-02-09T15:06:51Z")
Homey not supporting WiFi 6 probably isn’t your problem (I doubt _all_ your devices support it), it’s more likely you’re running into the same issues that other users are running into when trying to connect their Homey to WiFi. ---
**Author:** ![Undertaker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/undertaker/32/53278_2.png) [@Undertaker](https://community.homey.app/u/Undertaker)\ **Post date:** [February 9, 2022, 3:57pm UTC](https://community.homey.app/t/wifi-6-not-supported/60085/9 "2022-02-09T15:57:51Z")
Switch off 5 Ghz Wifi. Log Homey on to the wifi Switch on 5 Ghz again Problem solved This problem arises when 2.4 and 5 Ghz use the same name. By the way, WiFi 6 is backwards compatible ---
**Author:** ![Kristian\_Drangsholt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kristian_drangsholt/32/48213_2.png) [@Kristian\_Drangsholt](https://community.homey.app/u/Kristian_Drangsholt)\ **Post date:** [February 9, 2022, 4:20pm UTC](https://community.homey.app/t/wifi-6-not-supported/60085/11 "2022-02-09T16:20:58Z")
It work now, had to disconnect the mesh ---
**Author:** ![Aybert](https://avatars.discourse-cdn.com/v4/letter/a/a183cd/32.png) [@Aybert](https://community.homey.app/u/Aybert)\ **Post date:** [April 27, 2022, 6:48am UTC](https://community.homey.app/t/wifi-6-not-supported/60085/12 "2022-04-27T06:48:33Z")
hi gents just to share my experience. My homey pro worked fine for a while… until i recently upgraded my box to WIFI 6. it looses connections very often (2 to 3 times per hour) and then triggers some flows by “desactivated devices” status - which are actually not desactivated. My home behaves very messy I’ll try to separate the WIFI SSIDs as I read in other topics (different names for 2.4 and 5 GHZ). ---
**Author:** ![Henk\_Renting](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henk_renting/32/87634_2.png) [@Henk\_Renting](https://community.homey.app/u/Henk_Renting)\ **Post date:** [April 27, 2022, 7:48am UTC](https://community.homey.app/t/wifi-6-not-supported/60085/13 "2022-04-27T07:48:33Z")
I had about the same issues. Don’t know your situation, so I can only explain what I did. Homey did not hVe any problems with my new wifi set, but some iot devices did. Is it a mesh set? My Asus XT8 set performs very well and is superfast, but not with all iot devices. Mesh firmware does not always work very well with some (older/buggier?) iot devices. At least for Asus’ aiMesh firmware. Always update your wifi set to the latest firmware and check beta firmware too. The latest beta firmware from Asus contains enhancements for iot devices. It might be the same for your wifi set. Google for tweaks which might help in iot connections. In the end, I activated the 2.4GHz wifi band of my ISP’s Fritzbox routermodem, and connected just the iot devices that gave problems (in my case mostly Shelly devices). Since then no problems at all anymore. ---
**Author:** ![Aybert](https://avatars.discourse-cdn.com/v4/letter/a/a183cd/32.png) [@Aybert](https://community.homey.app/u/Aybert)\ **Post date:** [April 28, 2022, 8:31am UTC](https://community.homey.app/t/wifi-6-not-supported/60085/14 "2022-04-28T08:31:52Z")
Just to share : I separated the 2.4GHz band with a different SSID than the 5GHz and it seems it works better. Even my Chromecast looks more stable now ---
**Author:** ![Henk\_Renting](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henk_renting/32/87634_2.png) [@Henk\_Renting](https://community.homey.app/u/Henk_Renting)\ **Post date:** [April 28, 2022, 4:14pm UTC](https://community.homey.app/t/wifi-6-not-supported/60085/15 "2022-04-28T16:14:30Z")
What wifi set are you using? ---
**Author:** ![Aybert](https://avatars.discourse-cdn.com/v4/letter/a/a183cd/32.png) [@Aybert](https://community.homey.app/u/Aybert)\ **Post date:** [April 29, 2022, 4:45pm UTC](https://community.homey.app/t/wifi-6-not-supported/60085/16 "2022-04-29T16:45:18Z")
the standard box from my french provider Orange ---
**Author:** ![Magnus\_Valeberg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/magnus_valeberg/32/56553_2.png) [@Magnus\_Valeberg](https://community.homey.app/u/Magnus_Valeberg)\ **Post date:** [November 15, 2022, 9:54am UTC](https://community.homey.app/t/wifi-6-not-supported/60085/17 "2022-11-15T09:54:37Z")
Hi Kristian, I believe I am experiencing the same issue as you as I am not able to find my Wifi when using Deco X60 (even when I tried turning off the 5Ghz). How did you disconnect the mesh? ---
**Author:** ![Tirrazo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tirrazo/32/55444_2.png) [@Tirrazo](https://community.homey.app/u/Tirrazo)\ **Post date:** [December 14, 2022, 1:53pm UTC](https://community.homey.app/t/wifi-6-not-supported/60085/18 "2022-12-14T13:53:15Z")
Hi, I came across this article now. Just upgraded my router to Wifi 6. Huge problems connecting Homey to my new router. Is there a way to make the 2.4GHz band run on the old standard? ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [December 14, 2022, 11:20pm UTC](https://community.homey.app/t/wifi-6-not-supported/60085/19 "2022-12-14T23:20:51Z")
Maybe this will help you out: > [@Problems connecting your new Homey Pro to your WiFi? Try this!](https://community.homey.app/t/problems-connecting-your-new-homey-pro-to-your-wifi-try-this/10161): > > Make sure your WiFi is using the 2.4 GHz network. Make sure your WiFi uses the b / g standard, only n or ac does not work. Turn off your Homey. Restart your Router and any Access Points that distribute IP addresses. Start your Homey again. If the above do not work, turn off 5 GHz WiFi and support for n and ac in your Router / Access Point during Homey installation. Ensure that your SSID (the name of your WiFi) does not use characters other than numbers and letters - do not us… ---
**Author:** ![Hans\_Kornmann](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hans_kornmann/32/18225_2.png) [@Hans\_Kornmann](https://community.homey.app/u/Hans_Kornmann)\ **Post date:** [November 24, 2023, 6:29pm UTC](https://community.homey.app/t/wifi-6-not-supported/60085/20 "2023-11-24T18:29:28Z")
Simpel work around Set you hotspot of your smartphone on exact the same SSID and password, connect and switch off your hotspot. It connects to the wifi 6 home network on 2.4gHz.