# Why ZigBee devices seem offline in dev tools?

**URL:** <https://community.homey.app/t/why-zigbee-devices-seem-offline-in-dev-tools/48149>\
**Category:** Devices\
**Tags:** zigbee\
**Created:** [June 5, 2021, 9:44pm UTC](https://community.homey.app/t/why-zigbee-devices-seem-offline-in-dev-tools/48149 "2021-06-05T21:44:24Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [June 6, 2021, 5:45am UTC](https://community.homey.app/t/why-zigbee-devices-seem-offline-in-dev-tools/48149/3 "2021-06-06T05:45:25Z")

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I know, it’s not really helpful at this moment, but this is an answer from Athom to the question if it is possible to change the Zigbee channel without having trouble or can it cause problems.

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/f/9f6add3965a9fd9de3dbff823c19eaf7abd3c609.jpeg)

Maybe this thread from @Dijker is helpful:

> [@Fixing disconnected Zigbee devices (without having to modify all flows)](https://community.homey.app/t/fixing-disconnected-zigbee-devices-without-having-to-modify-all-flows/37896):
>
> With the release of Homey firmware 5.0.0 some improvements have been made to the Zigbee stack. I experienced some devices that stopped communicating with Homey in previous firmware rc’s. For me most where battery powered Aqara & Xiaomi ZigBee sensors As I didn’t want to have to fix flows I have do the following: Remove the battery for a couple of seconds And/Or start pairing the same device without removing it, just in place where it was mounted. (Not near Homey) you get a [dupicate de…

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