# Why does "Insights" show identical measured temperature and set temperature

**URL:** <https://community.homey.app/t/why-does-insights-show-identical-measured-temperature-and-set-temperature/55398>\
**Category:** Questions & Help\
**Tags:** tools\
**Created:** [November 25, 2021, 12:49pm UTC](https://community.homey.app/t/why-does-insights-show-identical-measured-temperature-and-set-temperature/55398 "2021-11-25T12:49:37Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![K\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/k_s/32/11635_2.png) [@K\_S](https://community.homey.app/u/K_S)\
**Post date:** [November 25, 2021, 12:49pm UTC](https://community.homey.app/t/why-does-insights-show-identical-measured-temperature-and-set-temperature/55398/1 "2021-11-25T12:49:37Z")

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It seems Homey is displaying in insights the measured temperature at a thermostat as being identical to the set temperature, which obviously cannot be correct, since it takes time for a device to heat and cool what’s around it. For example this is a HeatIt Thermostat for underfloor heating

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/c/9c4793707177e1c32a1ccbceeff93d032f725312.png)

It also happens with some Popp devices. Is there a setting somewhere that I am missing?

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [November 25, 2021, 1:22pm UTC](https://community.homey.app/t/why-does-insights-show-identical-measured-temperature-and-set-temperature/55398/2 "2021-11-25T13:22:36Z")

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Does the device entry show a correct measured temperature?

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**Author:** ![K\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/k_s/32/11635_2.png) [@K\_S](https://community.homey.app/u/K_S)\
**Post date:** [November 25, 2021, 1:26pm UTC](https://community.homey.app/t/why-does-insights-show-identical-measured-temperature-and-set-temperature/55398/3 "2021-11-25T13:26:10Z")

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Hi Robert, not sure what you mean by “correct”. It’s certainly not the same as the temperature measured by the Aeotec sensor in the same room

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [November 25, 2021, 1:30pm UTC](https://community.homey.app/t/why-does-insights-show-identical-measured-temperature-and-set-temperature/55398/4 "2021-11-25T13:30:31Z")

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It doesn’t matter what other sensors show as a value, it matters if the thermostat device is showing the correct _measured_ temperature or not. If not, it’s most likely to be a bug in the app, not in Homey.

You can also try and find the device on this page: [Homey Developer Tools](https://tools.developer.homey.app/tools/devices)

And see if `measure_temperature` and `target_temperature` are correct (that is, that `measure_temperature` reflects the current temperature and `target_temperature` reflects the setpoint).

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**Author:** ![K\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/k_s/32/11635_2.png) [@K\_S](https://community.homey.app/u/K_S)\
**Post date:** [November 25, 2021, 1:31pm UTC](https://community.homey.app/t/why-does-insights-show-identical-measured-temperature-and-set-temperature/55398/5 "2021-11-25T13:31:58Z")

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Ok, how do I know if the measured temperature from the device is correct? Like I said, I assume not because it’s identical, which doesn’t seem plausible

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**Author:** ![JPe4619](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jpe4619/32/9017_2.png) [@JPe4619](https://community.homey.app/u/JPe4619)\
**Post date:** [November 25, 2021, 4:08pm UTC](https://community.homey.app/t/why-does-insights-show-identical-measured-temperature-and-set-temperature/55398/6 "2021-11-25T16:08:01Z")

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@K_S At least you could have a look to see if they are the same?  
 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/9/d9be34528a9baafb09cb8c61a570e0818929280d.png)

If they are the same, then change the target and look again if it has changed in the Developers Tools.

My Tado Thermostat shows different values:

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/9/d99b3dddb737975fded1f2dfcfc40c4edfdbafc3.png)

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [November 25, 2021, 7:01pm UTC](https://community.homey.app/t/why-does-insights-show-identical-measured-temperature-and-set-temperature/55398/7 "2021-11-25T19:01:58Z")

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Exactly. It could be an issue with the app setting both `measure_temperature` and `target_temperature` to the same value, in which case the app developer should be notified.

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<div class="post-metadata">

**Author:** ![K\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/k_s/32/11635_2.png) [@K\_S](https://community.homey.app/u/K_S)\
**Post date:** [November 26, 2021, 9:04am UTC](https://community.homey.app/t/why-does-insights-show-identical-measured-temperature-and-set-temperature/55398/8 "2021-11-26T09:04:31Z")

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Thanks for the suggestion.

In the developer tools, it seems you can manually set the temperature or heating mode

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/f/9fa9c6a171fec2ac5aac9bc0b15e5d7d87a015e6.png),

…but “Insights” immediately shows both set and target the same.

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/e/6e49ddf1d1ca156e5663c4712058429778ae7a12.png)

Then a minute or so later, in the developer page, the measured temperature is reported as matching the  
target, which is obviously not right (it’s under floor heating under wooden floors so will take many hours for the change to measurable ay the wall thermostat.

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/4/64757ed631eda98a00b47c819d661345d72fbdae.png)

I’m not sure whether that means the app is at fault or the athom code that reports the insight?

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<div class="post-metadata">

**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [November 26, 2021, 9:20am UTC](https://community.homey.app/t/why-does-insights-show-identical-measured-temperature-and-set-temperature/55398/9 "2021-11-26T09:20:42Z")

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Because `measure_temperature` takes on the value of `target_temperature` in the capabilities table as well (not just in Insights), it sounds like either an app fault ór a device fault (where the device reports an incorrect measured temperature value). You can post an issue here: [Issues · Heatit-Controls/no.ThermoFloor · GitHub](https://github.com/Heatit-Controls/no.ThermoFloor/issues)

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<div class="post-metadata">

**Author:** ![K\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/k_s/32/11635_2.png) [@K\_S](https://community.homey.app/u/K_S)\
**Post date:** [November 26, 2021, 9:37am UTC](https://community.homey.app/t/why-does-insights-show-identical-measured-temperature-and-set-temperature/55398/10 "2021-11-26T09:37:14Z")

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Thanks, it’s here: [Target and Set temperature always identical · Issue #77 · Heatit-Controls/no.ThermoFloor · GitHub](https://github.com/Heatit-Controls/no.ThermoFloor/issues/77)

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<div class="post-metadata">

**Author:** ![K\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/k_s/32/11635_2.png) [@K\_S](https://community.homey.app/u/K_S)\
**Post date:** [November 30, 2021, 2:18pm UTC](https://community.homey.app/t/why-does-insights-show-identical-measured-temperature-and-set-temperature/55398/11 "2021-11-30T14:18:19Z")

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Well actually somebody from HeatIt eventually emailed back saying:

> The internal sensor does do that [measure air as well as floor sensor] but the temperature it reported wasn’t accurate so instead of causing most customers confusion we changed it.

In other words, what is reported as the measured temperature is actually a duplication of the set temperature.

…I’m speechless
