# Why are there no Homey Pro's on stock?

**URL:** <https://community.homey.app/t/why-are-there-no-homey-pros-on-stock/54711>\
**Category:** Off-Topic\
**Created:** [November 12, 2021, 11:21am UTC](https://community.homey.app/t/why-are-there-no-homey-pros-on-stock/54711 "2021-11-12T11:21:54Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![ArthurvanderWindt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arthurvanderwindt/32/34814_2.png) [@ArthurvanderWindt](https://community.homey.app/u/ArthurvanderWindt)\
**Post date:** [November 12, 2021, 11:21am UTC](https://community.homey.app/t/why-are-there-no-homey-pros-on-stock/54711/1 "2021-11-12T11:21:54Z")

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Hi, I ordered a Homey Pro at Mediamarkt. but they can’t supply it. why is there no shop whitch can deliver? is there a problem?

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [November 12, 2021, 11:34am UTC](https://community.homey.app/t/why-are-there-no-homey-pros-on-stock/54711/2 "2021-11-12T11:34:20Z")

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You should ask Athom: [support@athom.com](mailto:support@athom.com)

This is a community forum and the community doesn’t know about Athom’s supply chain and possible issues with it.

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**Author:** ![ArthurvanderWindt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arthurvanderwindt/32/34814_2.png) [@ArthurvanderWindt](https://community.homey.app/u/ArthurvanderWindt)\
**Post date:** [November 12, 2021, 11:45am UTC](https://community.homey.app/t/why-are-there-no-homey-pros-on-stock/54711/3 "2021-11-12T11:45:36Z")

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thanks  
couldn’t find the adress .

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**Author:** ![Russell\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/russell_s/32/45779_2.png) [@Russell\_S](https://community.homey.app/u/Russell_S)\
**Post date:** [November 12, 2021, 12:48pm UTC](https://community.homey.app/t/why-are-there-no-homey-pros-on-stock/54711/4 "2021-11-12T12:48:06Z")

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The true “solution” would be for them to have made an announcement in “Announcement” section … 😏

I’m still trying to figure out why it’s even there … lol

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**Author:** ![Undertaker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/undertaker/32/53278_2.png) [@Undertaker](https://community.homey.app/u/Undertaker)\
**Post date:** [November 12, 2021, 2:07pm UTC](https://community.homey.app/t/why-are-there-no-homey-pros-on-stock/54711/5 "2021-11-12T14:07:11Z")

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Due to high demand and worldwide component shortages, shipment of Homey Pro orders is delayed with approximately 3 weeks.

> **[Homey Pro - der fortschrittlichste Smart-Home-Hub der Welt.](https://homey.app/de-de/homey-pro/)**
>
> Der Konkurrenz um Jahre voraus. Vollgepackt mit modernster Technologie. Das brandneue Homey Pro ist der fortschrittlichste Smart-Home-Hub der Welt.

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**Author:** ![Russell\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/russell_s/32/45779_2.png) [@Russell\_S](https://community.homey.app/u/Russell_S)\
**Post date:** [November 12, 2021, 2:52pm UTC](https://community.homey.app/t/why-are-there-no-homey-pros-on-stock/54711/6 "2021-11-12T14:52:51Z")

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I do have to wonder…

Considering the fact that the fundamental tech that makes up the main core of the Pro’s is essentially 10 to 13 years old now , when will that become a problem. (If not already).

I think the manufacturer that produces the SOM modules stopped manufacturing those a few years ago… (maybe 2018)

The question is are these components still in production ? or just limited to dwindling stockpiles lurking around in some warehouses .

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [November 12, 2021, 3:05pm UTC](https://community.homey.app/t/why-are-there-no-homey-pros-on-stock/54711/7 "2021-11-12T15:05:32Z")

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Dear Russell,  
I think we all know now you’re not happy with Homey and Athom. And that’s okay.  
But a kind request:  
Could you and would you address the negativity to [support@athom.com](mailto:support@athom.com) instead of this forum please…  
Thanks.

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**Author:** ![Russell\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/russell_s/32/45779_2.png) [@Russell\_S](https://community.homey.app/u/Russell_S)\
**Post date:** [November 12, 2021, 3:13pm UTC](https://community.homey.app/t/why-are-there-no-homey-pros-on-stock/54711/8 "2021-11-12T15:13:10Z")

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Hush now…

Facts hurt my eye’s . 😏

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**Author:** ![Russell\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/russell_s/32/45779_2.png) [@Russell\_S](https://community.homey.app/u/Russell_S)\
**Post date:** [November 12, 2021, 3:18pm UTC](https://community.homey.app/t/why-are-there-no-homey-pros-on-stock/54711/9 "2021-11-12T15:18:53Z")

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It’s not just me.

There are fundamental issues with Athom that really need to be addressed otherwise this whole project will go down the drain… (that’s how it’s heading)

Brushing things under the carpet like Rocco does will just guarantee it …

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**Author:** ![Russell\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/russell_s/32/45779_2.png) [@Russell\_S](https://community.homey.app/u/Russell_S)\
**Post date:** [November 12, 2021, 3:20pm UTC](https://community.homey.app/t/why-are-there-no-homey-pros-on-stock/54711/10 "2021-11-12T15:20:44Z")

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Truth is truth , facts are facts …

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [November 12, 2021, 3:28pm UTC](https://community.homey.app/t/why-are-there-no-homey-pros-on-stock/54711/11 "2021-11-12T15:28:16Z")

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You’re talking to yourself now.

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**Author:** ![Russell\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/russell_s/32/45779_2.png) [@Russell\_S](https://community.homey.app/u/Russell_S)\
**Post date:** [November 12, 2021, 3:32pm UTC](https://community.homey.app/t/why-are-there-no-homey-pros-on-stock/54711/12 "2021-11-12T15:32:54Z")

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I guess i am …

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**Author:** ![Russell\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/russell_s/32/45779_2.png) [@Russell\_S](https://community.homey.app/u/Russell_S)\
**Post date:** [November 12, 2021, 3:46pm UTC](https://community.homey.app/t/why-are-there-no-homey-pros-on-stock/54711/13 "2021-11-12T15:46:37Z")

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You surprise me sometimes Rob… Thought you were a fellow truth seeker…

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**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\
**Post date:** [November 12, 2021, 4:14pm UTC](https://community.homey.app/t/why-are-there-no-homey-pros-on-stock/54711/14 "2021-11-12T16:14:38Z")

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> [@Russell\_S](#):
>
> Brushing things under the carpet like Rocco does will just guarantee it …

It’s Roco!

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**Author:** ![Russell\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/russell_s/32/45779_2.png) [@Russell\_S](https://community.homey.app/u/Russell_S)\
**Post date:** [November 12, 2021, 4:28pm UTC](https://community.homey.app/t/why-are-there-no-homey-pros-on-stock/54711/15 "2021-11-12T16:28:20Z")

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Sorry Roco ,

Getting back on topic , does anyone know the status of the hardware supply that makes up the Homey Pro’s … Are the SOM’s , wifi/bluetooth, CPU’s still in production ?

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**Author:** ![Undertaker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/undertaker/32/53278_2.png) [@Undertaker](https://community.homey.app/u/Undertaker)\
**Post date:** [November 12, 2021, 5:14pm UTC](https://community.homey.app/t/why-are-there-no-homey-pros-on-stock/54711/16 "2021-11-12T17:14:43Z")

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I don’t work for Athom, so no.

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**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [November 14, 2021, 9:35am UTC](https://community.homey.app/t/why-are-there-no-homey-pros-on-stock/54711/17 "2021-11-14T09:35:49Z")

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I can’t say about the specific components that are used in Homey Pro but there is generally a world wide shortage of semiconductor components.  
I have been trying to buy a new car but, because I like gadgets, all the makes I have looked at (Mercedes, Range Rover, BMW) are quoting at least 12 months delivery because of the shortages.  
The company I work for have had to make quick design changes to use alternative components as we can’t get some things.  
So it is not a big surprise that Athom has also been affected and are experiencing delays.

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**Author:** ![Russell\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/russell_s/32/45779_2.png) [@Russell\_S](https://community.homey.app/u/Russell_S)\
**Post date:** [November 14, 2021, 12:44pm UTC](https://community.homey.app/t/why-are-there-no-homey-pros-on-stock/54711/18 "2021-11-14T12:44:45Z")

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While I was trying to research the Wifi issues I was having with my Pro I got to learn a bit about the system…

From what I can tell the major core of the Pro’s hardware is based on an off the shelf product made by a small company based in Israel called Solid-Run…

It’s basically a small PCB sub assembly referred to a SOM (system on module) that literally clips onto the main PCB that Athom designed via some multi-pin connectors on the underside of the SOM…

The SOM is literally a small Linux computer. It has everything on it including a Cortex A9 CPU , GPU with HDMI output, DDR 3 ram , wifi , Bluetooth, , audio out, Gigabit Ethernet , USB controller , GPIO outputs , serial outputs , CAN output , SD card port and an input for a camera…

Just an interesting side note, these were actual primarily used in set top box Media Player’s .

These particular SOM’s are still available for sale on Solid-Run’s website ($115 retail) but the components that make them up such as the CPU etc etc are now out of production from what I can tell.

The Coretex A9 CPU came out nearly 10 years ago now. Id have to assume that these SOM’s are now just sitting in a limited stockpile (until stocks last)

Solid-Run look to have a new generation SOM for sale which uses current generation CPU’s , GPU’s etc etc. … It seems to have the same physical connectors on the underside of the board but overall looks completely different to the old SOM design . (the one the Pro uses)

I’d dare say these new SOM’s could theoretically be crossed over but it will probably need a new main PCB design, a major Homey OS core update , and a change to the cloud servers …

I’m just hoping Athom are on top it and are already working on a new system, and don’t stick with these old SOM’s for too long …🙄

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**Author:** ![Henk\_Renting](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henk_renting/32/87634_2.png) [@Henk\_Renting](https://community.homey.app/u/Henk_Renting)\
**Post date:** [November 14, 2021, 12:48pm UTC](https://community.homey.app/t/why-are-there-no-homey-pros-on-stock/54711/19 "2021-11-14T12:48:07Z")

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Regarding your name; are you referring to the Dutch Mediamarkt shops?  
According to their website there should be 18 shops in The Netherlands that have the Pro in stock…?

 ![SmartSelect_20211114-134703_Chrome](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/d/fd7cff1fa8249c992f141897b3df08d9fc27d07b.jpeg)

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**Author:** ![flo\_31](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/flo_31/32/56748_2.png) [@flo\_31](https://community.homey.app/u/flo_31)\
**Post date:** [August 26, 2022, 2:43pm UTC](https://community.homey.app/t/why-are-there-no-homey-pros-on-stock/54711/20 "2022-08-26T14:43:30Z")

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Hello, i’m in France and no stock available too. Is there a new hardware version in developpment or is it still due to shortage?

[Next page](https://community.homey.app/t/why-are-there-no-homey-pros-on-stock/54711.md?page=2)
