# Where to request device device support for specific app?

**URL:** <https://community.homey.app/t/where-to-request-device-device-support-for-specific-app/25934>\
**Category:** Questions & Help\
**Tags:** app, z-wave\
**Created:** [February 15, 2020, 3:16pm UTC](https://community.homey.app/t/where-to-request-device-device-support-for-specific-app/25934 "2020-02-15T15:16:28Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![ConFu](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/confu/32/21798_2.png) [@ConFu](https://community.homey.app/u/ConFu)\
**Post date:** [February 15, 2020, 3:16pm UTC](https://community.homey.app/t/where-to-request-device-device-support-for-specific-app/25934/1 "2020-02-15T15:16:29Z")

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I’m new to this forum, so I apologize if I’m posting this in the wrong place.

I’d like to ask for a new device to the existing Namron app for Homey, but I don’t understand where I should post that request in this forum, or where I can reach the developer(a) of the app.

Thanks in advance!

To be specific, I’d like to get support for the Namron LED-dimmer in the Namron app.  
[https://www.elektroimportoren.no/led-dimmer-z-wave-200w/1402756/Product.html](https://www.elektroimportoren.no/led-dimmer-z-wave-200w/1402756/Product.html). The page is in Norwegian.

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**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [February 15, 2020, 3:43pm UTC](https://community.homey.app/t/where-to-request-device-device-support-for-specific-app/25934/2 "2020-02-15T15:43:16Z")

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Welcome to the forum!

Sometimes the developers open a corresponding post here in the forum.  
But in the end, almost all of them can be found at [github.com](http://github.com).

> **[fiLLLip/namron-homey](https://github.com/fiLLLip/namron-homey)**
>
> Athom Homey app repository to add support for Namron Z-wave devices - fiLLLip/namron-homey

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**Author:** ![ConFu](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/confu/32/21798_2.png) [@ConFu](https://community.homey.app/u/ConFu)\
**Post date:** [February 15, 2020, 3:48pm UTC](https://community.homey.app/t/where-to-request-device-device-support-for-specific-app/25934/3 "2020-02-15T15:48:23Z")

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Thanks, I’ll continue looking there!

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**Author:** ![Thorarin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/thorarin/32/5107_2.png) [@Thorarin](https://community.homey.app/u/Thorarin)\
**Post date:** [February 15, 2020, 4:58pm UTC](https://community.homey.app/t/where-to-request-device-device-support-for-specific-app/25934/4 "2020-02-15T16:58:20Z")

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I’m not familiar with Namron as a brand. However, what I find very unusual, is that this device is apparently being sold without being listed on the Z-Wave Alliance website.

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**Author:** ![ConFu](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/confu/32/21798_2.png) [@ConFu](https://community.homey.app/u/ConFu)\
**Post date:** [February 15, 2020, 6:09pm UTC](https://community.homey.app/t/where-to-request-device-device-support-for-specific-app/25934/5 "2020-02-15T18:09:40Z")

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For what it’s worth, I was able to add my dimmer as a basic Z-wave device and the manufacturer ID is 1080.

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**Author:** ![Thorarin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/thorarin/32/5107_2.png) [@Thorarin](https://community.homey.app/u/Thorarin)\
**Post date:** [February 15, 2020, 6:23pm UTC](https://community.homey.app/t/where-to-request-device-device-support-for-specific-app/25934/6 "2020-02-15T18:23:58Z")

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In theory, that together with the manual would be enough to make it work, but I’m not in the habit of releasing software I’m not even able to test once 🙂

I read the issue on GitHub regarding the adding of this dimmer, but apparently the app owner doesn’t have a Homey device. Somewhat odd and unpractical to start an app in such a case, if you ask me, but hey…

I’ve been thinking if I can find an excuse to get this dimmer, but I haven’t been able to find a one yet 😛  
It seems that they aren’t easily available in the Netherlands either, so it’s all a bit too much of a hassle for me personally.

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**Author:** ![ConFu](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/confu/32/21798_2.png) [@ConFu](https://community.homey.app/u/ConFu)\
**Post date:** [February 15, 2020, 6:49pm UTC](https://community.homey.app/t/where-to-request-device-device-support-for-specific-app/25934/7 "2020-02-15T18:49:28Z")

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I’ll have a go at adding it myself, I’m new to Homey app development, but getting up and running was very easy. I should not promise that I’ll be able to contribute, so I’ve volunteered to test at least.

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**Author:** ![Soldal](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/soldal/32/16426_2.png) [@Soldal](https://community.homey.app/u/Soldal)\
**Post date:** [February 17, 2020, 11:23am UTC](https://community.homey.app/t/where-to-request-device-device-support-for-specific-app/25934/8 "2020-02-17T11:23:10Z")

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Hi guys!

I am also new to the forum, and could not find any specific topic for the Namron app. That is why I will try my luck here.

While you are at it with including the Namron rotary dimmer, could you also add the Z-wave switch?:  
[https://www.elektroimportoren.no/namron-z-wave-switch-400w/4512715/Product.html?Event=searchlist](https://www.elektroimportoren.no/namron-z-wave-switch-400w/4512715/Product.html?Event=searchlist)

This should be very similar as the ROBB smarrt version (the Namron z-wave built-in dimmer works with ROBBsmarrt app):  
[https://www.robbshop.nl/inbouwschakelaar-z-wave-robb-smarrt](https://www.robbshop.nl/inbouwschakelaar-z-wave-robb-smarrt)

I have added the switch as basic Z-wave device, and the manufacturer ID is 816.  
If there is any more information I should provide, I will be more than happy to try to help you out.

Thank you so much!

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<div class="post-metadata">

**Author:** ![ConFu](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/confu/32/21798_2.png) [@ConFu](https://community.homey.app/u/ConFu)\
**Post date:** [February 17, 2020, 11:36am UTC](https://community.homey.app/t/where-to-request-device-device-support-for-specific-app/25934/9 "2020-02-17T11:36:47Z")

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Head over to the Homey Namron app on Github and file a request there 😄

> **[fiLLLip/namron-homey](https://github.com/fiLLLip/namron-homey)**
>
> Athom Homey app repository to add support for Namron Z-wave devices - fiLLLip/namron-homey

Make sure you provide not only manufacturer ID, but more importantly the product ID. A simple screendump should suffice wrt. information needed.

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<div class="post-metadata">

**Author:** ![ConFu](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/confu/32/21798_2.png) [@ConFu](https://community.homey.app/u/ConFu)\
**Post date:** [February 18, 2020, 6:11pm UTC](https://community.homey.app/t/where-to-request-device-device-support-for-specific-app/25934/10 "2020-02-18T18:11:35Z")

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> [@Thorarin](#):
>
> However, what I find very unusual, is that this device is apparently being sold without being listed on the Z-Wave Alliance website.

I actually asked support about this and they said the Namron rotary dimmer is a brand new and that they expect it to be listed on the Z-wave alliance page in a couple of weeks.

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**Author:** ![johan\_bendz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johan_bendz/32/10344_2.png) [@johan\_bendz](https://community.homey.app/u/johan_bendz)\
**Post date:** [February 18, 2020, 7:31pm UTC](https://community.homey.app/t/where-to-request-device-device-support-for-specific-app/25934/11 "2020-02-18T19:31:44Z")

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[https://zigbeealliance.org/zigbee\_products/?product\_type=certified\_product&se=namron](https://zigbeealliance.org/zigbee_products/?product_type=certified_product&se=namron)
