# Where do I get tahoma/connexoom credentials?

**URL:** <https://community.homey.app/t/where-do-i-get-tahoma-connexoom-credentials/58677>\
**Category:** Apps\
**Tags:** app\
**Created:** [January 19, 2022, 11:33am UTC](https://community.homey.app/t/where-do-i-get-tahoma-connexoom-credentials/58677 "2022-01-19T11:33:37Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Julian\_Driver](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/julian_driver/32/12699_2.png) [@Julian\_Driver](https://community.homey.app/u/Julian_Driver)\
**Post date:** [January 19, 2022, 11:33am UTC](https://community.homey.app/t/where-do-i-get-tahoma-connexoom-credentials/58677/1 "2022-01-19T11:33:37Z")

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I have some Velux blinds which were bought and fitted by the builder some time ago. I have just got around to automating them and find that the app requires login credentials. There is zero chance of the builder having any records, so where do I go to get the information? I’m guessing that the information was in the box which went in a skip months ago ☹

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**Author:** ![Julian\_Driver](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/julian_driver/32/12699_2.png) [@Julian\_Driver](https://community.homey.app/u/Julian_Driver)\
**Post date:** [January 19, 2022, 11:50am UTC](https://community.homey.app/t/where-do-i-get-tahoma-connexoom-credentials/58677/2 "2022-01-19T11:50:15Z")

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Am I being dim here? I assumed that I could pair my velux IO blinds directly with Homey. Now I am wondering if they need to have a Netatmo or Connexoom involved somewhere in the mix?

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**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [January 19, 2022, 1:24pm UTC](https://community.homey.app/t/where-do-i-get-tahoma-connexoom-credentials/58677/3 "2022-01-19T13:24:53Z")

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Homey can’t control Io devices directly as it is a licensed protocol.  
So you will need either a Connexoon, Tahoma or Switch to go between Homey and the blinds.

Homey is able to connect directly to Somfy RTS devices so maybe that is where it has got confusing.

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**Author:** ![Julian\_Driver](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/julian_driver/32/12699_2.png) [@Julian\_Driver](https://community.homey.app/u/Julian_Driver)\
**Post date:** [January 19, 2022, 2:09pm UTC](https://community.homey.app/t/where-do-i-get-tahoma-connexoom-credentials/58677/4 "2022-01-19T14:09:53Z")

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Aha, now I understand. I was expecting it all to be like RTS. Thank you

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [February 4, 2025, 12:14am UTC](https://community.homey.app/t/where-do-i-get-tahoma-connexoom-credentials/58677/5 "2025-02-04T00:14:17Z")

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