# Whatsapp app on Homey trouble connection to iPhone **URL:** \ **Category:** Apps\ **Tags:** homey-pro\ **Created:** [September 7, 2024, 7:17am UTC](https://community.homey.app/t/whatsapp-app-on-homey-trouble-connection-to-iphone/115647 "2024-09-07T07:17:27Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![John\_Lesage](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/john_lesage/32/16576_2.png) [@John\_Lesage](https://community.homey.app/u/John_Lesage)\ **Post date:** [September 7, 2024, 7:17am UTC](https://community.homey.app/t/whatsapp-app-on-homey-trouble-connection-to-iphone/115647/1 "2024-09-07T07:17:27Z")
Maybe a stupid question but I cannot connect the app to my phone, I have read all the instructions, Get ---
**Author:** ![SingKT](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/singkt/32/173226_2.png) [@SingKT](https://community.homey.app/u/SingKT)\ **Post date:** [September 7, 2024, 9:04am UTC](https://community.homey.app/t/whatsapp-app-on-homey-trouble-connection-to-iphone/115647/2 "2024-09-07T09:04:12Z")
Please provide more details about your homey, the FW, App version, Phone details. What have you tried so far? Did you manage to access you homey via web, … ---
**Author:** ![Mike1233](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike1233/32/20991_2.png) [@Mike1233](https://community.homey.app/u/Mike1233)\ **Post date:** [September 7, 2024, 10:27am UTC](https://community.homey.app/t/whatsapp-app-on-homey-trouble-connection-to-iphone/115647/3 "2024-09-07T10:27:36Z")
@John_Lesage If it is the app from @martijnpoppen then ask it in that topic. [https://community.homey.app/t/app-pro-whatsapp-simple-reliable-private/90749](https://community.homey.app/t/app-pro-whatsapp-simple-reliable-private/90749) ---
**Author:** ![John\_Lesage](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/john_lesage/32/16576_2.png) [@John\_Lesage](https://community.homey.app/u/John_Lesage)\ **Post date:** [September 9, 2024, 2:31pm UTC](https://community.homey.app/t/whatsapp-app-on-homey-trouble-connection-to-iphone/115647/4 "2024-09-09T14:31:33Z")
App version is 12.0.1 iPhone 14 Pro iOS versie 17.6.1 I manage Homey Pro 2019 via Web I have downloaded the app and tried to add new device. Put in phone number then the loading circle keeps on circling. Thanks for helping me out, ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [September 9, 2024, 4:17pm UTC](https://community.homey.app/t/whatsapp-app-on-homey-trouble-connection-to-iphone/115647/5 "2024-09-09T16:17:49Z")
> [@John\_Lesage](#): > > App version is 12.0.1 Please, often there’s more than one app. Can you share the link from the app store app page, screenshots maybe? The app version you shared is not belonging to any of these: WhatsApp app: v1.25.1 CallMeBot Whatsapp: v1.5.1 Thank you! (I know it’s not always clear if it’s about _phone_ app or _Homey_ app) ---
**Author:** ![John\_Lesage](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/john_lesage/32/16576_2.png) [@John\_Lesage](https://community.homey.app/u/John_Lesage)\ **Post date:** [September 10, 2024, 7:23am UTC](https://community.homey.app/t/whatsapp-app-on-homey-trouble-connection-to-iphone/115647/6 "2024-09-10T07:23:20Z")
Good Morning Peter, The App version is from my Homey. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/4/347da7548db4dfdbec9f3512bd2bbd4bdd8382e0.png) The version from the Whatsapp is: v1.25.1 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/f/6fa64aa1182e308f7a8095d7a27963ca80b8369b.png) The version from CallMeBot is: v1.5.1 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/3/7317b0d48bfc072701739816ea6a525cdc47867b.jpeg) At this moment I am working with CallMeBot, but I would like to switch to the Whatsapp app, so I can address more than one person (myself). ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [September 10, 2024, 10:15am UTC](https://community.homey.app/t/whatsapp-app-on-homey-trouble-connection-to-iphone/115647/7 "2024-09-10T10:15:33Z")
Thanks. v12.0.1 is the Homey firmware version 😉 The Homey app version is to be found @ mobile app, …More\>Settings\>General, below the header “App” \_ So now it’s CallMeBot whatsapp which errors as it seems: Most apps have their own forum topic, as mentioned @ homey.app store app pages. This is the dedicated CallMeBot app topic for howto’s, support and questions: [https://community.homey.app/t/app-pro-whatsapp-signal-telegram-facebook-messenger/48374](https://community.homey.app/t/app-pro-whatsapp-signal-telegram-facebook-messenger/48374) You’ll find instructions to setup whatsapp in the first post of that topic. For the whatsapp app (v1.25.1) the dedicated app topic is (like Mike alr. mentioned): > [@Mike1233](#): > > [[APP][Pro] WhatsApp - Simple. Reliable. Private](https://community.homey.app/t/app-pro-whatsapp-simple-reliable-private/90749) My guess, you used the instructions from the Whatsapp app v1.25.1, to setup Callmebot whatsapp v1.5.1 These apps work very different ---
**Author:** ![John\_Lesage](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/john_lesage/32/16576_2.png) [@John\_Lesage](https://community.homey.app/u/John_Lesage)\ **Post date:** [September 11, 2024, 6:38am UTC](https://community.homey.app/t/whatsapp-app-on-homey-trouble-connection-to-iphone/115647/8 "2024-09-11T06:38:19Z")
Goodmorning Peter, The app version is 8.4.1.1538 To be clear at this moment I use CallMeBot and that works fine. I want to use the Whatsapp app INSTEAD or is this not possible? Kind regards, John Lesage ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [September 12, 2024, 5:14am UTC](https://community.homey.app/t/whatsapp-app-on-homey-trouble-connection-to-iphone/115647/9 "2024-09-12T05:14:31Z")
> [@John\_Lesage](#): > > I want to use the Whatsapp app INSTEAD or is this not possible? Of course it is. Instructions are in the app topic (3rd time mentioned): > [@Peter\_Kawa](#): > > > [@Mike1233](#): > > > > [[APP][Pro] WhatsApp - Simple. Reliable. Private](https://community.homey.app/t/app-pro-whatsapp-simple-reliable-private/90749) ---
**Author:** ![john\_lesage1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/john_lesage1/32/78924_2.png) [@john\_lesage1](https://community.homey.app/u/john_lesage1)\ **Post date:** [September 12, 2024, 7:32am UTC](https://community.homey.app/t/whatsapp-app-on-homey-trouble-connection-to-iphone/115647/10 "2024-09-12T07:32:40Z")
this is my problem that seems not to work… I am not that stupid 😉 ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [September 12, 2024, 4:06pm UTC](https://community.homey.app/t/whatsapp-app-on-homey-trouble-connection-to-iphone/115647/11 "2024-09-12T16:06:44Z")
I have no glass bowl. When you don’t tell you did read the right instructions, I assume you didn’t. It is nothing personal and I was absolutely not judging your intelligence. But you seemed to ignore lots of things, that’s why I kept repeating myself. So, if you’re not stupid, you of course took my (and @Mike1233 's) advice, and so you posted your problem at that Whatsapp topic (I won’t mention it a 4th time here). The developer reads along in there, and fellow WA app users. I hope a fix is on it’s way. I quit this conversation now. ---
**Author:** ![Mikkie123](https://avatars.discourse-cdn.com/v4/letter/m/a4c791/32.png) [@Mikkie123](https://community.homey.app/u/Mikkie123)\ **Post date:** [September 17, 2024, 10:54am UTC](https://community.homey.app/t/whatsapp-app-on-homey-trouble-connection-to-iphone/115647/12 "2024-09-17T10:54:34Z")
@John_Lesage Maybe this could also help you ? The advice of Martijn was really helpful for me! > [@\[APP\]\[Pro\] WhatsApp - Simple. Reliable. Private](https://community.homey.app/t/app-pro-whatsapp-simple-reliable-private/90749/904): > > @martijnpoppen Hi Martijn, in order to free-up some storage on my iPhone, I deleted the regular Whatsapp-app on my phone. After having upgraded to the latest IOS 18, I re-installed Whatsapp on my phone. Works fine, but … I didn’t realise upfront this would break the pairing to Whatsapp in Homey. Trying to repair the link wasn’t successful. Finally also re-installed your Whatsapp-app in Homey, created a new link in IOS-whatsapp (which went OK), but then unfortunately Homey doesn’t seem to … ---
**Author:** ![Daniel92](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daniel92/32/113242_2.png) [@Daniel92](https://community.homey.app/u/Daniel92)\ **Post date:** [October 5, 2024, 8:05am UTC](https://community.homey.app/t/whatsapp-app-on-homey-trouble-connection-to-iphone/115647/13 "2024-10-05T08:05:38Z")
I think[,](https://goldwa.dev/) It will not work. If anyone have genuine solution then please mention… ---
**Author:** ![John\_Lesage](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/john_lesage/32/16576_2.png) [@John\_Lesage](https://community.homey.app/u/John_Lesage)\ **Post date:** [October 7, 2024, 1:16pm UTC](https://community.homey.app/t/whatsapp-app-on-homey-trouble-connection-to-iphone/115647/14 "2024-10-07T13:16:03Z")
Hi Everyone, I’ve got it working now, I received an automatic App(whatsapp) update, tried again to install it and it works fine now!