# What causes this error? Error controlling status **URL:** \ **Category:** Questions & Help\ **Created:** [September 30, 2023, 5:50pm UTC](https://community.homey.app/t/what-causes-this-error-error-controlling-status/90621 "2023-09-30T17:50:52Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Audun\_Heimdal](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/audun_heimdal/32/80642_2.png) [@Audun\_Heimdal](https://community.homey.app/u/Audun_Heimdal)\ **Post date:** [September 30, 2023, 5:50pm UTC](https://community.homey.app/t/what-causes-this-error-error-controlling-status/90621/1 "2023-09-30T17:50:52Z")
Connection to WiFi, but error. Restarted multiple times, but same error. ![inbound2226112719165543269](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/6/162193ecbc05ac2b10076d9f8b6a09deb44defa6.jpeg) ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [September 30, 2023, 9:10pm UTC](https://community.homey.app/t/what-causes-this-error-error-controlling-status/90621/2 "2023-09-30T21:10:36Z")
Thanks. ---
**Author:** ![Audun\_Heimdal](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/audun_heimdal/32/80642_2.png) [@Audun\_Heimdal](https://community.homey.app/u/Audun_Heimdal)\ **Post date:** [September 30, 2023, 10:35pm UTC](https://community.homey.app/t/what-causes-this-error-error-controlling-status/90621/3 "2023-09-30T22:35:22Z")
What? ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [September 30, 2023, 10:50pm UTC](https://community.homey.app/t/what-causes-this-error-error-controlling-status/90621/4 "2023-09-30T22:50:29Z")
I meant, you wrote a statement, so I thanked you for sharing. When you want to ask something, just ask with what you’d like some support with? ---
**Author:** ![Rmb](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rmb/32/79135_2.png) [@Rmb](https://community.homey.app/u/Rmb)\ **Post date:** [September 30, 2023, 11:16pm UTC](https://community.homey.app/t/what-causes-this-error-error-controlling-status/90621/5 "2023-09-30T23:16:37Z")
That’s in the title of this thread 😀 ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [October 1, 2023, 12:11am UTC](https://community.homey.app/t/what-causes-this-error-error-controlling-status/90621/6 "2023-10-01T00:11:24Z")
You’re absolutely right ✅ hahaha I obviously don’t read titles very often 🤣 @Audun_Heimdal while you don´t give any detail about your wifi setup, I’ll just shoot I guess? Do you have separate 2.4 and 5GHz SSID’s? When no, try to create separate networks for both frequency bands, and / or > [@\[Homey Pro 2023\] Problems, issues and bugs](https://community.homey.app/t/homey-pro-2023-problems-issues-and-bugs/77502/33): > > When you have a wifi mesh system with several AP’s, > it is probably hopping between two (or more) AP’s very often; > try to let Homey use a fixed AP, by using MAC address filtering, or Band Steering, and/or lower the transmit power on distant AP’s. ---
**Author:** ![Audun\_Heimdal](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/audun_heimdal/32/80642_2.png) [@Audun\_Heimdal](https://community.homey.app/u/Audun_Heimdal)\ **Post date:** [October 1, 2023, 6:31am UTC](https://community.homey.app/t/what-causes-this-error-error-controlling-status/90621/7 "2023-10-01T06:31:22Z")
![Screenshot_2023-09-30-13-59-02-61_0a1b7b29235880e22e9c9e41e4bb1fda](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/d/ad0c6a62936230c60a5eeac3e49a2f71d186222e.jpeg) Have it on 2,4 g yes. No mesh ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [October 1, 2023, 2:09pm UTC](https://community.homey.app/t/what-causes-this-error-error-controlling-status/90621/8 "2023-10-01T14:09:00Z")
Obvious probably, but did cutting the power from the bridge, for 5 minutes, make any difference? Is the wifi router 2.4GHz modus set to b/g/n, or g/n? ![Screenshot_20231001-160532_Chrome](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/e/7ef70bf5c38c48f0d06e4ccc07701cd4c24b0f1b.jpeg) Try setting it to b/g to see if it makes a difference: ![Screenshot_20231001-160554_Chrome](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/4/f453c03c8a0abbdea1d49142a43731cffb6e3c7e.jpeg) This post covers the Homey bridge as well: > [@Problems connecting your new Homey Pro to your WiFi? Try this!](https://community.homey.app/t/problems-connecting-your-new-homey-pro-to-your-wifi-try-this/10161): > > Make sure your WiFi is using the 2.4 GHz network. Make sure your WiFi uses the b / g standard, only n or ac does not work. Turn off your Homey. Restart your Router and any Access Points that distribute IP addresses. Start your Homey again. If the above do not work, turn off 5 GHz WiFi and support for n and ac in your Router / Access Point during Homey installation. Ensure that your SSID (the name of your WiFi) does not use characters other than numbers and letters - do not us…