# vThermo fallout

**URL:** <https://community.homey.app/t/vthermo-fallout/92397>\
**Category:** Questions & Help\
**Created:** [October 21, 2023, 7:45am UTC](https://community.homey.app/t/vthermo-fallout/92397 "2023-10-21T07:45:37Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![JohnGlattetre](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johnglattetre/32/47789_2.png) [@JohnGlattetre](https://community.homey.app/u/JohnGlattetre)\
**Post date:** [October 21, 2023, 7:45am UTC](https://community.homey.app/t/vthermo-fallout/92397/1 "2023-10-21T07:45:37Z")

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I have a ds18b20 running on a smart implant , over to a virtual  
temp and then a vThermo thermostat. This setup has run very well  
for a long time. Now I sometimes experience that the vThermo  
teperature doesn’t update. When I turn WiFi and Homey off  
and on again, the temp comes back again.  
Any suggestions? Thanx in advance!

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**Author:** ![Rmb](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rmb/32/79135_2.png) [@Rmb](https://community.homey.app/u/Rmb)\
**Post date:** [October 21, 2023, 7:56am UTC](https://community.homey.app/t/vthermo-fallout/92397/2 "2023-10-21T07:56:28Z")

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You have to do some debugging and testing, make a well educated guess what might cause the problem, and try to verify and proof your guess. By running parts of you flow and add loggings/messages/time line entries, excluding well functioning parts, until you isolated the problem.

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**Author:** ![JohnGlattetre](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johnglattetre/32/47789_2.png) [@JohnGlattetre](https://community.homey.app/u/JohnGlattetre)\
**Post date:** [October 21, 2023, 8:50am UTC](https://community.homey.app/t/vthermo-fallout/92397/3 "2023-10-21T08:50:30Z")

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Yepp, sounds logical. However, the signal  
path from the virtual to the vThermo is not through a flow. The vThermo just picks it up. I don’t understand how to go about finding tha fault here.  
Incidentally, I have the Homey Pro early 2019

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<div class="post-metadata">

**Author:** ![Rmb](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rmb/32/79135_2.png) [@Rmb](https://community.homey.app/u/Rmb)\
**Post date:** [October 21, 2023, 9:09am UTC](https://community.homey.app/t/vthermo-fallout/92397/4 "2023-10-21T09:09:56Z")

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Aha, for one moment I thought Vthermo was a fysical device.  
So you readings of the DS18B20 are updated? Also on your virtual thermostat, but not always on Vthermo?

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**Author:** ![JohnGlattetre](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johnglattetre/32/47789_2.png) [@JohnGlattetre](https://community.homey.app/u/JohnGlattetre)\
**Post date:** [October 21, 2023, 9:21am UTC](https://community.homey.app/t/vthermo-fallout/92397/5 "2023-10-21T09:21:43Z")

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Yes, that is correct.

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<div class="post-metadata">

**Author:** ![Rmb](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rmb/32/79135_2.png) [@Rmb](https://community.homey.app/u/Rmb)\
**Post date:** [October 21, 2023, 9:24am UTC](https://community.homey.app/t/vthermo-fallout/92397/6 "2023-10-21T09:24:41Z")

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So the problem is in the app [VThermo App voor Homey | Homey](https://homey.app/nl-nl/app/no.almli.thermostat/VThermo/)  
Contact the developer.

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<div class="post-metadata">

**Author:** ![JohnGlattetre](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johnglattetre/32/47789_2.png) [@JohnGlattetre](https://community.homey.app/u/JohnGlattetre)\
**Post date:** [October 21, 2023, 4:12pm UTC](https://community.homey.app/t/vthermo-fallout/92397/7 "2023-10-21T16:12:33Z")

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It turns out that a restart of the app makes it work. Why does the app fall out? How can I fix it?

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [October 21, 2023, 4:23pm UTC](https://community.homey.app/t/vthermo-fallout/92397/8 "2023-10-21T16:23:27Z")

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> [@JohnGlattetre](#):
>
> Why does the app fall out? How can I fix it?

Bitrot? Sometimes with all data being pumped around 24/7, some bits can get lost and screw things up.  
An app restart often solves this.

Next time prior to restarting the app, send a diagnostic report to the developer, with a good description of the issue(s); maybe there’s some error messages of some kind.

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<div class="post-metadata">

**Author:** ![JohnGlattetre](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johnglattetre/32/47789_2.png) [@JohnGlattetre](https://community.homey.app/u/JohnGlattetre)\
**Post date:** [October 27, 2023, 3:26am UTC](https://community.homey.app/t/vthermo-fallout/92397/9 "2023-10-27T03:26:15Z")

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I need to restart vThermo more and more often.  
Does anyone else have a similar experience?  
Should I recover (upside down) my Homey?  
Should I delete and reinstall the vThermo device.  
Is there an issue of an overflowing memory?
