# Virtual buttons not working

**URL:** <https://community.homey.app/t/virtual-buttons-not-working/56481>\
**Category:** Questions & Help\
**Created:** [December 12, 2021, 9:32pm UTC](https://community.homey.app/t/virtual-buttons-not-working/56481 "2021-12-12T21:32:50Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![Nicoautoxp](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nicoautoxp/32/48802_2.png) [@Nicoautoxp](https://community.homey.app/u/Nicoautoxp)\
**Post date:** [December 12, 2021, 9:32pm UTC](https://community.homey.app/t/virtual-buttons-not-working/56481/1 "2021-12-12T21:32:50Z")

</div>

Hi,  
Since this month i’m having issues with virtual buttons. When i press the virtual button it will not activate. If i open the card of the button and press on the button in the card then it does activate. Is anyone having the same problem? Or can someone help me with my problem?  
Thanks!

---

<div class="post-metadata">

**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [December 13, 2021, 1:22pm UTC](https://community.homey.app/t/virtual-buttons-not-working/56481/2 "2021-12-13T13:22:36Z")

</div>

Just tried it out and can confirm this issue.  
Because this seems to be a firmware issue, please contact Athom ([support@athom.com](mailto:support@athom.com)).

---

<div class="post-metadata">

**Author:** ![Sjoerd1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sjoerd1/32/33892_2.png) [@Sjoerd1](https://community.homey.app/u/Sjoerd1)\
**Post date:** [December 13, 2021, 3:00pm UTC](https://community.homey.app/t/virtual-buttons-not-working/56481/3 "2021-12-13T15:00:17Z")

</div>

Is indeed not working. But when used in flows it is working… So when THIS happens press ‘Virtual button X’ is working.

---

<div class="post-metadata">

**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [December 13, 2021, 7:12pm UTC](https://community.homey.app/t/virtual-buttons-not-working/56481/4 "2021-12-13T19:12:06Z")

</div>

The [Virtual Devices](https://homey.app/en-us/app/com.arjankranenburg.virtual/Virtual-Devices/) virtual Knob / Button shows the same behaviour.  
Hitting the button in the ‘Devices’ screen shows a switching animation, but the flow isn’t triggered

 ![Screenshot_20211213-200604_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/0/e046581fc0798b74fd6bbb4d60bf9578502ccb3f.jpeg)

When in the device settings, the flow gets triggered after hitting the button

 ![Screenshot_20211213-200650_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/8/e8a3fa3914258899a1cb118bffe552e46dad4436.jpeg)

Homey v.7.2.1-rc2  
app v6.10.0.842  
Virtual Devices v0.9.5

---

<div class="post-metadata">

**Author:** ![Nicoautoxp](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nicoautoxp/32/48802_2.png) [@Nicoautoxp](https://community.homey.app/u/Nicoautoxp)\
**Post date:** [December 13, 2021, 7:24pm UTC](https://community.homey.app/t/virtual-buttons-not-working/56481/5 "2021-12-13T19:24:14Z")

</div>

i also noticed that when i was thinking of using Virtual devices.

---

<div class="post-metadata">

**Author:** ![gy\_1977](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gy_1977/32/16573_2.png) [@gy\_1977](https://community.homey.app/u/gy_1977)\
**Post date:** [December 13, 2021, 8:02pm UTC](https://community.homey.app/t/virtual-buttons-not-working/56481/6 "2021-12-13T20:02:10Z")

</div>

Same issue with me

---

<div class="post-metadata">

**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [December 14, 2021, 10:04am UTC](https://community.homey.app/t/virtual-buttons-not-working/56481/7 "2021-12-14T10:04:48Z")

</div>

Reported this issue on Slack. This is the answer of Robin Bolscher (Software Developer):

![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/b/6b01405cffb8d470409038ee0af572777e2cbcc9.png)