# Virtual buttons do not work anymore **URL:** \ **Category:** Questions & Help\ **Created:** [January 20, 2025, 6:17pm UTC](https://community.homey.app/t/virtual-buttons-do-not-work-anymore/128405 "2025-01-20T18:17:31Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![Jan\_Albert](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_albert/32/53188_2.png) [@Jan\_Albert](https://community.homey.app/u/Jan_Albert)\ **Post date:** [January 20, 2025, 6:17pm UTC](https://community.homey.app/t/virtual-buttons-do-not-work-anymore/128405/1 "2025-01-20T18:17:31Z")
Today I updated my homey pro 2023 to 12.3.0 and the mobile app to test 9.1.0 Now my virtual buttons (both the homey buttons as the buttons installed with the virtual devices app) do not work anymore. See screenshot. Error missing paramater value. Is this a known issue? ![Screenshot_20250120_171044_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/0/e0b43bb1c06b0e016be92bd91d3ce2896db498cd.jpeg) ---
**Author:** ![OH2TH](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/oh2th/32/111414_2.png) [@OH2TH](https://community.homey.app/u/OH2TH)\ **Post date:** [January 22, 2025, 8:24am UTC](https://community.homey.app/t/virtual-buttons-do-not-work-anymore/128405/2 "2025-01-22T08:24:25Z")
For support or issue resolution, first have a look at [support.athom.com](http://support.athom.com). If you are unable to find the answer to your question on [support.athom.com](http://support.athom.com) you can send a support request to Athom via [https://support.athom.com/hc/requests/new](https://support.athom.com/hc/requests/new). If you need help you can read more about [how to submit a support request](https://support.athom.com/hc/en-us/articles/360015784034-Submit-a-support-request). When filing a support request, make sure you add all necessary information so Athom can help you as quickly as possible. ---
**Author:** ![Jan\_Albert](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_albert/32/53188_2.png) [@Jan\_Albert](https://community.homey.app/u/Jan_Albert)\ **Post date:** [January 22, 2025, 11:02am UTC](https://community.homey.app/t/virtual-buttons-do-not-work-anymore/128405/3 "2025-01-22T11:02:06Z")
I sent a support ticket. Issue occurs in the mobile app for android test version 1653. On my tablet with the stable it runs smoothly. ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [January 23, 2025, 4:24am UTC](https://community.homey.app/t/virtual-buttons-do-not-work-anymore/128405/4 "2025-01-23T04:24:59Z")
It doesn’t seem to be generic: I don’t experience errors with the Android phone beta app x.1653 > ![1000042101](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/b/8b7f661097e4ec479d29e462b32ebfab9e2a691f.jpeg) ---
**Author:** ![Jan\_Albert](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_albert/32/53188_2.png) [@Jan\_Albert](https://community.homey.app/u/Jan_Albert)\ **Post date:** [January 23, 2025, 7:49am UTC](https://community.homey.app/t/virtual-buttons-do-not-work-anymore/128405/5 "2025-01-23T07:49:19Z")
Last night this version was installed on my tablet, same issue. It happens when I push a virtual button on a dashboard. Just the button, no issues with virtual switch or other virtual devices. Also, when I use a virtual button in a flow it is running without an issue. ---
**Author:** ![Dennis\_Eilander](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dennis_eilander/32/108227_2.png) [@Dennis\_Eilander](https://community.homey.app/u/Dennis_Eilander)\ **Post date:** [January 26, 2025, 2:26pm UTC](https://community.homey.app/t/virtual-buttons-do-not-work-anymore/128405/6 "2025-01-26T14:26:09Z")
Same issue here. Only the virtual buttons placed on the dashboard (as favorite device) does not work. When opening the button itself, it works fine. ---
**Author:** ![Sander\_H](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sander_h/32/121141_2.png) [@Sander\_H](https://community.homey.app/u/Sander_H)\ **Post date:** [January 26, 2025, 10:36pm UTC](https://community.homey.app/t/virtual-buttons-do-not-work-anymore/128405/7 "2025-01-26T22:36:54Z")
Same here… I’ve reported the problem on the site. After a week still no response… and I can’t find somewhere that they are aware of the problem and that they are fixing it… This is an Android app problem. PC is working fine but with all Android phones and tabs it’s really a pain in the… so please all… report it and hopefully they are fixing it soon. ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [January 28, 2025, 11:06am UTC](https://community.homey.app/t/virtual-buttons-do-not-work-anymore/128405/9 "2025-01-28T11:06:29Z")
> [@Ad\_Veldt](#): > > please fix this annoying problem. I’m curious how do you think this will be addressed by someone? Please use the proper channels. ---
**Author:** ![Jan\_Albert](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_albert/32/53188_2.png) [@Jan\_Albert](https://community.homey.app/u/Jan_Albert)\ **Post date:** [January 28, 2025, 11:30am UTC](https://community.homey.app/t/virtual-buttons-do-not-work-anymore/128405/10 "2025-01-28T11:30:11Z")
Just make a support ticket. Athom does not read this forum. ---
**Author:** ![Sander\_H](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sander_h/32/121141_2.png) [@Sander\_H](https://community.homey.app/u/Sander_H)\ **Post date:** [January 28, 2025, 11:20pm UTC](https://community.homey.app/t/virtual-buttons-do-not-work-anymore/128405/11 "2025-01-28T23:20:59Z")
Did anyone get a reaction from Athom yet? ---
**Author:** ![Jan\_Albert](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_albert/32/53188_2.png) [@Jan\_Albert](https://community.homey.app/u/Jan_Albert)\ **Post date:** [February 1, 2025, 9:43am UTC](https://community.homey.app/t/virtual-buttons-do-not-work-anymore/128405/12 "2025-02-01T09:43:46Z")
Yes, they will soon fix