# Verisure update -.timeout

**URL:** <https://community.homey.app/t/verisure-update-timeout/28525>\
**Category:** Apps\
**Created:** [April 17, 2020, 5:04am UTC](https://community.homey.app/t/verisure-update-timeout/28525 "2020-04-17T05:04:37Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![supersonic](https://avatars.discourse-cdn.com/v4/letter/s/5f8ce5/32.png) [@supersonic](https://community.homey.app/u/supersonic)\
**Post date:** [April 17, 2020, 5:04am UTC](https://community.homey.app/t/verisure-update-timeout/28525/1 "2020-04-17T05:04:37Z")

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I’ve been using Veisure by Adam Noren, and it has been working great. But the app as been rebuilt, and now I get a timeout when searching for devices to add. Anyone got this to work? I’ve based all of my flows on the alarm status, so I really hope for a quick fix ;p

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**Author:** ![Tb1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tb1/32/8934_2.png) [@Tb1](https://community.homey.app/u/Tb1)\
**Post date:** [April 18, 2020, 7:06pm UTC](https://community.homey.app/t/verisure-update-timeout/28525/2 "2020-04-18T19:06:55Z")

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Set poll to 15 sec on this version so that you don’t be blocked. [Verisure App för Homey | Homey](https://homey.app/sv-se/app/se.adamnoren.verisure/Verisure/test/)

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**Author:** ![supersonic](https://avatars.discourse-cdn.com/v4/letter/s/5f8ce5/32.png) [@supersonic](https://community.homey.app/u/supersonic)\
**Post date:** [April 18, 2020, 7:51pm UTC](https://community.homey.app/t/verisure-update-timeout/28525/3 "2020-04-18T19:51:07Z")

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Thanks for the tip. Now I can add components, but it doesn’t update statuses. Alarm status, door/window sensors, still not functioning, at least for me.

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**Author:** ![Tb1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tb1/32/8934_2.png) [@Tb1](https://community.homey.app/u/Tb1)\
**Post date:** [April 19, 2020, 5:35am UTC](https://community.homey.app/t/verisure-update-timeout/28525/4 "2020-04-19T05:35:07Z")

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I Uninstalled the old app the I installed this, the set poll to 15 sec and login in, add your devices. Now it should work.

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**Author:** ![supersonic](https://avatars.discourse-cdn.com/v4/letter/s/5f8ce5/32.png) [@supersonic](https://community.homey.app/u/supersonic)\
**Post date:** [April 19, 2020, 5:52am UTC](https://community.homey.app/t/verisure-update-timeout/28525/5 "2020-04-19T05:52:14Z")

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I did the same thing. I’m able to add devices, but it still doesn’t triggers when alarm is enables/disabled, doors opened/closes, etc. 😕

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**Author:** ![Tb1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tb1/32/8934_2.png) [@Tb1](https://community.homey.app/u/Tb1)\
**Post date:** [April 19, 2020, 7:07pm UTC](https://community.homey.app/t/verisure-update-timeout/28525/6 "2020-04-19T19:07:25Z")

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That’s strange 🤔 did you add the alarm panel? This is needed.  
Uninstall it again, restart Homey and install it again. I had same problem as you but suddenly it started working after Uninstalled it and installed it again.

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**Author:** ![supersonic](https://avatars.discourse-cdn.com/v4/letter/s/5f8ce5/32.png) [@supersonic](https://community.homey.app/u/supersonic)\
**Post date:** [April 19, 2020, 8:37pm UTC](https://community.homey.app/t/verisure-update-timeout/28525/7 "2020-04-19T20:37:42Z")

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Strange. I uninstalled, restarted and then installed (2.2.1). Set poll to 15. Added the alarm panel. But doesn’t change status when alarm changes status. Hmm…

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**Author:** ![Tb1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tb1/32/8934_2.png) [@Tb1](https://community.homey.app/u/Tb1)\
**Post date:** [April 20, 2020, 2:48am UTC](https://community.homey.app/t/verisure-update-timeout/28525/8 "2020-04-20T02:48:35Z")

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My last idea is that you add a new user at your verisure account (read status only) and use that account for Homey. Maybe @norenz can help you?

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**Author:** ![supersonic](https://avatars.discourse-cdn.com/v4/letter/s/5f8ce5/32.png) [@supersonic](https://community.homey.app/u/supersonic)\
**Post date:** [April 20, 2020, 11:33am UTC](https://community.homey.app/t/verisure-update-timeout/28525/9 "2020-04-20T11:33:45Z")

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It started working with the latest update! Now my house is finally “smart” again 😉
