# Verisure not sending new status to Homey

**URL:** <https://community.homey.app/t/verisure-not-sending-new-status-to-homey/21895>\
**Category:** Apps\
**Created:** [December 4, 2019, 4:52pm UTC](https://community.homey.app/t/verisure-not-sending-new-status-to-homey/21895 "2019-12-04T16:52:15Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![norenz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/norenz/32/16887_2.png) [@norenz](https://community.homey.app/u/norenz)\
**Post date:** [December 4, 2019, 4:52pm UTC](https://community.homey.app/t/verisure-not-sending-new-status-to-homey/21895/1 "2019-12-04T16:52:15Z")

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The Verisure app does not send any alarm status updates when changing the state in Verisure app or keypad. Also the personal pin won’t save in the settings meny. Anyone that got a solution?

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**Author:** ![PeterHomey](https://avatars.discourse-cdn.com/v4/letter/p/a6a055/32.png) [@PeterHomey](https://community.homey.app/u/PeterHomey)\
**Post date:** [January 21, 2020, 5:59pm UTC](https://community.homey.app/t/verisure-not-sending-new-status-to-homey/21895/2 "2020-01-21T17:59:00Z")

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Do anyone have a solution for this problem?

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**Author:** ![Johan\_Bakkers](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johan_bakkers/32/16748_2.png) [@Johan\_Bakkers](https://community.homey.app/u/Johan_Bakkers)\
**Post date:** [August 26, 2020, 3:43pm UTC](https://community.homey.app/t/verisure-not-sending-new-status-to-homey/21895/3 "2020-08-26T15:43:05Z")

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I have a similar problem. I got it working fine for a couple of days, but then it stopped working. I can see updates form all sensors, but no update from the alarm status anymore.