# V2 Made my Homey Inoperable

**URL:** <https://community.homey.app/t/v2-made-my-homey-inoperable/7449>\
**Category:** Questions & Help\
**Created:** [January 20, 2019, 5:19am UTC](https://community.homey.app/t/v2-made-my-homey-inoperable/7449 "2019-01-20T05:19:54Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![RSOM](https://avatars.discourse-cdn.com/v4/letter/r/d78d45/32.png) [@RSOM](https://community.homey.app/u/RSOM)\
**Post date:** [January 20, 2019, 5:19am UTC](https://community.homey.app/t/v2-made-my-homey-inoperable/7449/1 "2019-01-20T05:19:54Z")

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I have just finished the V2 update, my app does not respond and keeps reporting “Homey is Offline”. I have used Homey successful since the kickstarter project. I have meticulously tried to revert to a previous version, even using the alt-button method doing a factory reset. I am able to set my homey up completely and it confirms wifi connection however still no joy on the app. I am at a loss what to do next, any suggestions?

Thanks,