# User account for someone that does not have the app

**URL:** <https://community.homey.app/t/user-account-for-someone-that-does-not-have-the-app/45612>\
**Category:** Questions & Help\
**Created:** [April 1, 2021, 5:30pm UTC](https://community.homey.app/t/user-account-for-someone-that-does-not-have-the-app/45612 "2021-04-01T17:30:01Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![Joost\_Else](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joost_else/32/17360_2.png) [@Joost\_Else](https://community.homey.app/u/Joost_Else)\
**Post date:** [April 1, 2021, 5:30pm UTC](https://community.homey.app/t/user-account-for-someone-that-does-not-have-the-app/45612/1 "2021-04-01T17:30:02Z")

</div>

I would like to create an account on my homey for someone that has no smartphone. The goal is to detect her presence in the house based on flows other than phone based.

However, when I try to add her to “My Family”, I end up with a link to open.homey.app that in turn redirects to get.homey.app which just contains pointers to the app stores.

Is there a different way to add family members?

---

<div class="post-metadata">

**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [April 2, 2021, 12:43am UTC](https://community.homey.app/t/user-account-for-someone-that-does-not-have-the-app/45612/3 "2021-04-02T00:43:31Z")

</div>

You can use bluetooth beacons for presence detection of family members without a phone. Examples and flows here:

> [@Adding kids to the Homey family without a mobile device but with a beacon](https://community.homey.app/t/adding-kids-to-the-homey-family-without-a-mobile-device-but-with-a-beacon/45544):
>
> All, Wow, learning a lot from this community in running and improving my Homey. I searched the forum but did not find the answer. I want to add my 3 kids to my homey family. However, they do not have a mobile device (\<10 years of age) but I intent to “installed” a bluetooth beacon in their jacket to understand when they are at home and when they are not (and therefore to adjust flows). How can I get my kids to be part of the family without the app? If I follow the basic settings I need to sen…

---

<div class="post-metadata">

**Author:** ![Joost\_Else](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joost_else/32/17360_2.png) [@Joost\_Else](https://community.homey.app/u/Joost_Else)\
**Post date:** [April 2, 2021, 10:50am UTC](https://community.homey.app/t/user-account-for-someone-that-does-not-have-the-app/45612/4 "2021-04-02T10:50:49Z")

</div>

Planning something along those lines yeah. The person(s) in question are nurses from home help that would need a tag or card to open medicine lockers, enable kitchen equipment and so on so they already have tags anyway.

I created temporary phone accounts all based on more or less the same e-mail address (gmail allows random +extensions on existing usernames… handy!) - just to get them added to “the family”. Subsequently removed the accounts from my phone again so now they exist in homey only 🤪 .