# Upgrade from 1.5.13 to 2.x

**URL:** <https://community.homey.app/t/upgrade-from-1-5-13-to-2-x/14946>\
**Category:** Questions & Help\
**Tags:** homey-pro-firmware\
**Created:** [June 29, 2019, 8:20am UTC](https://community.homey.app/t/upgrade-from-1-5-13-to-2-x/14946 "2019-06-29T08:20:15Z")\
**Posts on this page:** 20\
**Page:** 1

<div class="post-metadata">

**Author:** ![Flores](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/flores/32/12811_2.png) [@Flores](https://community.homey.app/u/Flores)\
**Post date:** [June 29, 2019, 8:20am UTC](https://community.homey.app/t/upgrade-from-1-5-13-to-2-x/14946/1 "2019-06-29T08:20:15Z")

</div>

So, I finally decided to upgrade to update from 1.5.13 to 2.x

But I can’t find the update button anywhere… this does not help: [https://support.athom.com/hc/nl/articles/360015540073-Hoe-installeer-ik-de-Homey-v2-0-update-](https://support.athom.com/hc/nl/articles/360015540073-Hoe-installeer-ik-de-Homey-v2-0-update-)

There just is no button…

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/2/2ee46234b71f80a8bc716257c88100f3ae5e3451.png)

![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/a/afab8dd344c1bfba5f05e1e8723c28dd8d789190.png)

Searched the forums but to no avail.  
Tried rebooting it in the hope the button would show up… does not help

Also tried from the 2.4 app… same message…no update available

So, how do I upgrade my 1.5.3 to 2.x ?

---

<div class="post-metadata">

**Author:** ![willem](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/willem/32/899_2.png) [@willem](https://community.homey.app/u/willem)\
**Post date:** [June 29, 2019, 8:25am UTC](https://community.homey.app/t/upgrade-from-1-5-13-to-2-x/14946/2 "2019-06-29T08:25:03Z")

</div>

Never done it myself, but as I understood reading the forum, you need to install the Homey app on your phone, where there would be a option to update your Homey.

---

<div class="post-metadata">

**Author:** ![Alcor](https://avatars.discourse-cdn.com/v4/letter/a/a88e4f/32.png) [@Alcor](https://community.homey.app/u/Alcor)\
**Post date:** [June 29, 2019, 8:25am UTC](https://community.homey.app/t/upgrade-from-1-5-13-to-2-x/14946/3 "2019-06-29T08:25:33Z")

</div>

Hi,

See the instructions at:

> **[How do I install the Homey 2.0 update?](https://support.athom.com/hc/en-us/articles/360015540073-How-do-I-install-the-Homey-2-0-update-)**
>
> Homey v2.0 is a free software update available to all Homey owners. The update replaces the Homey Desktop App with the Homey app for Android and iOS.
> The update to Homey v2.0 will not be automatica...

To install firmware version 2.0 on your Homey, you first need to install the new mobile app on your smartphone. To do so, search for and install the Homey App from the [Google Play Store](https://play.google.com/store/apps/details?id=app.homey) (Android) or [Apple iTunes](https://itunes.apple.com/nl/app/homey/id1435800024?mt=8) (iOS).

#### Select your Homey

If you have more than one Homey linked to your account, select the Homey you want to update to Homey v2.0.

Press the install button and wait patiently while Homey downloads and installs the update. The LED Ring will show blue, orange, purple and orange again during the update.

#### All done

---

<div class="post-metadata">

**Author:** ![Flores](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/flores/32/12811_2.png) [@Flores](https://community.homey.app/u/Flores)\
**Post date:** [June 29, 2019, 8:29am UTC](https://community.homey.app/t/upgrade-from-1-5-13-to-2-x/14946/4 "2019-06-29T08:29:35Z")

</div>

Like I said, I tried this from the app:

 ![Screenshot_20190629-102721](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/0/00453c446c287be2765550a7b290230ed4351dc1.png)

There is no upgrade

---

<div class="post-metadata">

**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\
**Post date:** [June 29, 2019, 8:36am UTC](https://community.homey.app/t/upgrade-from-1-5-13-to-2-x/14946/5 "2019-06-29T08:36:24Z")

</div>

Plz delete ur insights first!!  
Don’t push any update button before u deleted the insights!!!

---

<div class="post-metadata">

**Author:** ![Raymond](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/raymond/32/10027_2.png) [@Raymond](https://community.homey.app/u/Raymond)\
**Post date:** [June 29, 2019, 8:36am UTC](https://community.homey.app/t/upgrade-from-1-5-13-to-2-x/14946/6 "2019-06-29T08:36:40Z")

</div>

You need to install the new Homey app. This app will let you upgrade to Homey2.0.

---

<div class="post-metadata">

**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\
**Post date:** [June 29, 2019, 8:37am UTC](https://community.homey.app/t/upgrade-from-1-5-13-to-2-x/14946/7 "2019-06-29T08:37:22Z")

</div>

The mobile app that is!

---

<div class="post-metadata">

**Author:** ![PetervdK](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/petervdk/32/20669_2.png) [@PetervdK](https://community.homey.app/u/PetervdK)\
**Post date:** [June 29, 2019, 8:45am UTC](https://community.homey.app/t/upgrade-from-1-5-13-to-2-x/14946/8 "2019-06-29T08:45:35Z")

</div>

That’s not the NEW app. Read the instructions carefully.  
If the new app connects to an old version of Homey it asks (warns) you that you have to upgrade to a newer firmware and ask if you want to do that.

---

<div class="post-metadata">

**Author:** ![Flores](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/flores/32/12811_2.png) [@Flores](https://community.homey.app/u/Flores)\
**Post date:** [June 29, 2019, 8:47am UTC](https://community.homey.app/t/upgrade-from-1-5-13-to-2-x/14946/9 "2019-06-29T08:47:09Z")

</div>

Okay… turns out I still had the beta app of 2.0… but that turns up at the play store as the same as the current…

Re-installed the app, and all is fine now.

---

<div class="post-metadata">

**Author:** ![Flores](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/flores/32/12811_2.png) [@Flores](https://community.homey.app/u/Flores)\
**Post date:** [June 29, 2019, 8:49am UTC](https://community.homey.app/t/upgrade-from-1-5-13-to-2-x/14946/10 "2019-06-29T08:49:34Z")

</div>

![Screenshot_20190629-102701](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/5/597f75c75fab68f21086638ea717e92f5870c394.png)

And when I you search for the homey app in the play store, it just displays: Installed

---

<div class="post-metadata">

**Author:** ![Flores](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/flores/32/12811_2.png) [@Flores](https://community.homey.app/u/Flores)\
**Post date:** [June 29, 2019, 9:00am UTC](https://community.homey.app/t/upgrade-from-1-5-13-to-2-x/14946/11 "2019-06-29T09:00:14Z")

</div>

Just perfect… update went fine… I saw all my devices … for one minute…

Now all the app displays is: an unknown error occured

---

<div class="post-metadata">

**Author:** ![Flores](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/flores/32/12811_2.png) [@Flores](https://community.homey.app/u/Flores)\
**Post date:** [June 29, 2019, 10:55am UTC](https://community.homey.app/t/upgrade-from-1-5-13-to-2-x/14946/12 "2019-06-29T10:55:40Z")

</div>

Okay. fixed it all. Documenting it here for the next unlucky fellow

So I uninstalled the app, and reinstalled it… from the app store I launched it and updated homey… all went fine… devices are there… all honky dory.

Minutes later started the app again and everything was broken again…

Turns out that the beta app was still on my device… I’m using a custom launcher, and that pointed to the beta version.

So this beta version nowhere shows up in the store list installed apps (also not under beta) you have to uninstall it using settings -\> apps -\> homey -\> uninstall.

---

<div class="post-metadata">

**Author:** ![PetervdK](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/petervdk/32/20669_2.png) [@PetervdK](https://community.homey.app/u/PetervdK)\
**Post date:** [June 29, 2019, 11:12am UTC](https://community.homey.app/t/upgrade-from-1-5-13-to-2-x/14946/13 "2019-06-29T11:12:32Z")

</div>

Did you even click on the link that Alcor provided? That points you directly to the correct app to install, so no mistake or mixup possible…

---

<div class="post-metadata">

**Author:** ![Flores](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/flores/32/12811_2.png) [@Flores](https://community.homey.app/u/Flores)\
**Post date:** [June 29, 2019, 11:47am UTC](https://community.homey.app/t/upgrade-from-1-5-13-to-2-x/14946/14 "2019-06-29T11:47:27Z")

</div>

Did you even read my comment?

My launcher was pointing to the beta app (which cannot be seen in any play store screen)  
So, a mixup IS POSSIBLE…

---

<div class="post-metadata">

**Author:** ![PetervdK](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/petervdk/32/20669_2.png) [@PetervdK](https://community.homey.app/u/PetervdK)\
**Post date:** [June 29, 2019, 11:55am UTC](https://community.homey.app/t/upgrade-from-1-5-13-to-2-x/14946/15 "2019-06-29T11:55:17Z")

</div>

Yes i did. And that should be impossible if you really uninstalled it. And re-installation the wrong app would also have been impossible if it isn’t visible in the app store.  
By clicking the link in the installation guide you would have installed the correct app straightaway.  
But it’s working now, so 👍

---

<div class="post-metadata">

**Author:** ![Flores](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/flores/32/12811_2.png) [@Flores](https://community.homey.app/u/Flores)\
**Post date:** [June 29, 2019, 12:09pm UTC](https://community.homey.app/t/upgrade-from-1-5-13-to-2-x/14946/16 "2019-06-29T12:09:19Z")

</div>

The problem is that the launcher link pointed to the old beta version, I guess you have an iPhone, where this indeed is not possible… on Andriod it is.

I’m trying to be helpful here for others that might experience the same, I suggest you stop being a smart ass about it.

---

<div class="post-metadata">

**Author:** ![PetervdK](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/petervdk/32/20669_2.png) [@PetervdK](https://community.homey.app/u/PetervdK)\
**Post date:** [June 29, 2019, 12:31pm UTC](https://community.homey.app/t/upgrade-from-1-5-13-to-2-x/14946/17 "2019-06-29T12:31:10Z")

</div>

Omfg, did the heat get you? Better cool off dude.  
And to answer your question (i am raised to answer a question nicely and politely):  
No, i have an android phone. And if i uninstall something, it is gone. No matter what launcher i have. Sorry for that.

By the way, you never did answer my first question. So i have to assume you didn’t.

---

<div class="post-metadata">

**Author:** ![Flores](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/flores/32/12811_2.png) [@Flores](https://community.homey.app/u/Flores)\
**Post date:** [June 29, 2019, 12:33pm UTC](https://community.homey.app/t/upgrade-from-1-5-13-to-2-x/14946/18 "2019-06-29T12:33:28Z")

</div>

I’ll be the wise one here…

---

<div class="post-metadata">

**Author:** ![PetervdK](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/petervdk/32/20669_2.png) [@PetervdK](https://community.homey.app/u/PetervdK)\
**Post date:** [June 29, 2019, 12:43pm UTC](https://community.homey.app/t/upgrade-from-1-5-13-to-2-x/14946/19 "2019-06-29T12:43:01Z")

</div>

> [@Flores](#):
>
> I’m trying to be helpful here for others

So did 4 other ppl for you including a very clear tutorial…  
Didn’t see a “thank you”…

---

<div class="post-metadata">

**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [April 24, 2025, 8:39pm UTC](https://community.homey.app/t/upgrade-from-1-5-13-to-2-x/14946/20 "2025-04-24T20:39:06Z")

</div>

Archived on April 24, 2025, 8:39pm UTC


