# Updated to version 2.0 - No contact with Homey

**URL:** <https://community.homey.app/t/updated-to-version-2-0-no-contact-with-homey/8431>\
**Category:** Questions & Help\
**Created:** [February 1, 2019, 9:10am UTC](https://community.homey.app/t/updated-to-version-2-0-no-contact-with-homey/8431 "2019-02-01T09:10:24Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Nevergonnadry](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nevergonnadry/32/1637_2.png) [@Nevergonnadry](https://community.homey.app/u/Nevergonnadry)\
**Post date:** [February 1, 2019, 9:10am UTC](https://community.homey.app/t/updated-to-version-2-0-no-contact-with-homey/8431/1 "2019-02-01T09:10:24Z")

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Since I downloaded version 2.0 of Homey to IOS and upgraded Athom Homey I have lost all contact with it. It does not respond at all! What am I doing now? Can I somehow restore it and start from scratch?

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**Author:** ![Fire69](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fire69/32/8758_2.png) [@Fire69](https://community.homey.app/u/Fire69)\
**Post date:** [February 1, 2019, 9:13am UTC](https://community.homey.app/t/updated-to-version-2-0-no-contact-with-homey/8431/2 "2019-02-01T09:13:18Z")

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What color is the led-ring?

Can you ‘contact’ it through [https://developer.athom.com/](https://developer.athom.com/) ?

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**Author:** ![Nevergonnadry](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nevergonnadry/32/1637_2.png) [@Nevergonnadry](https://community.homey.app/u/Nevergonnadry)\
**Post date:** [February 1, 2019, 9:21am UTC](https://community.homey.app/t/updated-to-version-2-0-no-contact-with-homey/8431/3 "2019-02-01T09:21:02Z")

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The led-ring is off.

When I try it´s responding “Homey Offline”.

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**Author:** ![Fire69](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fire69/32/8758_2.png) [@Fire69](https://community.homey.app/u/Fire69)\
**Post date:** [February 1, 2019, 9:46am UTC](https://community.homey.app/t/updated-to-version-2-0-no-contact-with-homey/8431/4 "2019-02-01T09:46:03Z")

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Something is wrong, that’s clear…

If the ring is not purple, it’s not updating.  
Has it been purple during the update?

I would just pull the plug for a minute…

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**Author:** ![Nevergonnadry](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nevergonnadry/32/1637_2.png) [@Nevergonnadry](https://community.homey.app/u/Nevergonnadry)\
**Post date:** [February 3, 2019, 2:44pm UTC](https://community.homey.app/t/updated-to-version-2-0-no-contact-with-homey/8431/5 "2019-02-03T14:44:53Z")

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Solution: [https://www.athom.com/en/support/KB000026/](https://www.athom.com/en/support/KB000026/)

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**Author:** ![Fire69](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fire69/32/8758_2.png) [@Fire69](https://community.homey.app/u/Fire69)\
**Post date:** [February 3, 2019, 8:01pm UTC](https://community.homey.app/t/updated-to-version-2-0-no-contact-with-homey/8431/6 "2019-02-03T20:01:16Z")

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It’s up and running again now?  
Still on 1.5 or did it install 2.0?

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**Author:** ![Nevergonnadry](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nevergonnadry/32/1637_2.png) [@Nevergonnadry](https://community.homey.app/u/Nevergonnadry)\
**Post date:** [February 3, 2019, 8:54pm UTC](https://community.homey.app/t/updated-to-version-2-0-no-contact-with-homey/8431/7 "2019-02-03T20:54:18Z")

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Up and running with 2.0.

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**Author:** ![Fire69](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fire69/32/8758_2.png) [@Fire69](https://community.homey.app/u/Fire69)\
**Post date:** [February 3, 2019, 8:58pm UTC](https://community.homey.app/t/updated-to-version-2-0-no-contact-with-homey/8431/8 "2019-02-03T20:58:17Z")

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Great! 🙂
