# Update to 3.2.1 and fatal issues with AN179 units

**URL:** <https://community.homey.app/t/update-to-3-2-1-and-fatal-issues-with-an179-units/25258>\
**Category:** Questions & Help\
**Created:** [January 31, 2020, 11:26am UTC](https://community.homey.app/t/update-to-3-2-1-and-fatal-issues-with-an179-units/25258 "2020-01-31T11:26:22Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Bosse\_Kennedy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bosse_kennedy/32/19843_2.png) [@Bosse\_Kennedy](https://community.homey.app/u/Bosse_Kennedy)\
**Post date:** [January 31, 2020, 11:26am UTC](https://community.homey.app/t/update-to-3-2-1-and-fatal-issues-with-an179-units/25258/1 "2020-01-31T11:26:22Z")

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Hi all,  
My Homey automatically updated to 3.2.1 (from 3.2.0) early this morning.  
Very unfortunately I now have a number of Nexa AN179 that no longer work.  
The units show up ok in the app but with a red warning triangle and indicating “unit is not available”.  
My other units, mainly Telldus TZWP-102, all work OK and have not been affected by the update.  
Any ideas?  
Is there a way to reverse to 3.2.0?  
Any tips welcome due to a shortly upcoming travel away from home.  
Thanks in advance.  
Bosse

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**Author:** ![Mini\_me](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mini_me/32/16363_2.png) [@Mini\_me](https://community.homey.app/u/Mini_me)\
**Post date:** [January 31, 2020, 12:02pm UTC](https://community.homey.app/t/update-to-3-2-1-and-fatal-issues-with-an179-units/25258/2 "2020-01-31T12:02:36Z")

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Same here “Nexa/everspring” an179 not availibale after update.

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**Author:** ![Joe1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joe1/32/18065_2.png) [@Joe1](https://community.homey.app/u/Joe1)\
**Post date:** [January 31, 2020, 12:13pm UTC](https://community.homey.app/t/update-to-3-2-1-and-fatal-issues-with-an179-units/25258/3 "2020-01-31T12:13:27Z")

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Same with Horstmann Secure

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**Author:** ![Canedje](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/canedje/32/8324_2.png) [@Canedje](https://community.homey.app/u/Canedje)\
**Post date:** [January 31, 2020, 12:16pm UTC](https://community.homey.app/t/update-to-3-2-1-and-fatal-issues-with-an179-units/25258/4 "2020-01-31T12:16:33Z")

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I do have the same for my Zigbee and NEO devices. (red triangles by the devices)  
A long PtP helped

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**Author:** ![Bosse\_Kennedy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bosse_kennedy/32/19843_2.png) [@Bosse\_Kennedy](https://community.homey.app/u/Bosse_Kennedy)\
**Post date:** [January 31, 2020, 12:18pm UTC](https://community.homey.app/t/update-to-3-2-1-and-fatal-issues-with-an179-units/25258/5 "2020-01-31T12:18:29Z")

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What is a PtP ?

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**Author:** ![Canedje](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/canedje/32/8324_2.png) [@Canedje](https://community.homey.app/u/Canedje)\
**Post date:** [January 31, 2020, 12:21pm UTC](https://community.homey.app/t/update-to-3-2-1-and-fatal-issues-with-an179-units/25258/6 "2020-01-31T12:21:19Z")

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Pull the Plug. (trek de stekker)  
for about 15 minutes

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**Author:** ![danone](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/danone/32/115743_2.png) [@danone](https://community.homey.app/u/danone)\
**Post date:** [January 31, 2020, 12:22pm UTC](https://community.homey.app/t/update-to-3-2-1-and-fatal-issues-with-an179-units/25258/7 "2020-01-31T12:22:23Z")

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> [@Bosse\_Kennedy](#):
>
> What is a PtP ?

Someone wrote a nice post about it.

> [@\[HOW TO\] ptp](https://community.homey.app/t/how-to-ptp/17304):
>
> PTP [image] A lot of questions are asked about PTP. In this post a short explanation about PTP. What does PTP mean? PTP means Pull The plug. Make sure the power is off so not connected anymore. Pull the plug out of her! Now don’t put it back in too soon. Some say a few seconds is enough but experiance is learning that we need to power her down for at least 10 minutes. On the forums and on Slack u can see a lot of “11.2 minutes” power down. This ofcourse is a joke. The minimum of 10 minutes…

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**Author:** ![Bosse\_Kennedy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bosse_kennedy/32/19843_2.png) [@Bosse\_Kennedy](https://community.homey.app/u/Bosse_Kennedy)\
**Post date:** [January 31, 2020, 12:22pm UTC](https://community.homey.app/t/update-to-3-2-1-and-fatal-issues-with-an179-units/25258/8 "2020-01-31T12:22:38Z")

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Thanks, will try …

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**Author:** ![Bosse\_Kennedy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bosse_kennedy/32/19843_2.png) [@Bosse\_Kennedy](https://community.homey.app/u/Bosse_Kennedy)\
**Post date:** [January 31, 2020, 12:52pm UTC](https://community.homey.app/t/update-to-3-2-1-and-fatal-issues-with-an179-units/25258/9 "2020-01-31T12:52:39Z")

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Still not working after PtP …

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**Author:** ![Bosse\_Kennedy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bosse_kennedy/32/19843_2.png) [@Bosse\_Kennedy](https://community.homey.app/u/Bosse_Kennedy)\
**Post date:** [January 31, 2020, 1:05pm UTC](https://community.homey.app/t/update-to-3-2-1-and-fatal-issues-with-an179-units/25258/10 "2020-01-31T13:05:17Z")

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Up and running! Restarted the associated app (Everspring) inside Homey and the AN170 units came online again. Thanks all!

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**Author:** ![Mini\_me](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mini_me/32/16363_2.png) [@Mini\_me](https://community.homey.app/u/Mini_me)\
**Post date:** [January 31, 2020, 2:18pm UTC](https://community.homey.app/t/update-to-3-2-1-and-fatal-issues-with-an179-units/25258/11 "2020-01-31T14:18:36Z")

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Tnx for info. Up and running here as well

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**Author:** ![Joe1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joe1/32/18065_2.png) [@Joe1](https://community.homey.app/u/Joe1)\
**Post date:** [January 31, 2020, 3:02pm UTC](https://community.homey.app/t/update-to-3-2-1-and-fatal-issues-with-an179-units/25258/12 "2020-01-31T15:02:48Z")

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Ok, work again​:smiley:👍  
Reload the app an everything is ok.

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**Author:** ![Lowlander61](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lowlander61/32/9936_2.png) [@Lowlander61](https://community.homey.app/u/Lowlander61)\
**Post date:** [January 31, 2020, 11:48pm UTC](https://community.homey.app/t/update-to-3-2-1-and-fatal-issues-with-an179-units/25258/13 "2020-01-31T23:48:24Z")

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Same problem with some Fibaro devices and all my Neo Coolcam PIR.

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**Author:** ![Lowlander61](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lowlander61/32/9936_2.png) [@Lowlander61](https://community.homey.app/u/Lowlander61)\
**Post date:** [February 1, 2020, 10:14am UTC](https://community.homey.app/t/update-to-3-2-1-and-fatal-issues-with-an179-units/25258/14 "2020-02-01T10:14:28Z")

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Further study learns me that all battery operated devices (most of them are PIR’s) only work when in close range of homey self, no routing through mesh system. Also a lot of devices who are not working, have a route through devices that do not exist and are not working eather. Any idee how to reset the routings? I pulled to plug 2 times (15 min) and changed to a stronger USB outlet, but so far no result. Athom???

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**Author:** ![DaveCush77](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/davecush77/32/17104_2.png) [@DaveCush77](https://community.homey.app/u/DaveCush77)\
**Post date:** [February 2, 2020, 9:30am UTC](https://community.homey.app/t/update-to-3-2-1-and-fatal-issues-with-an179-units/25258/15 "2020-02-02T09:30:50Z")

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I’m seeing similar strange behaviour with Aqara and Aeotec devices since the update. Sometimes can connect, but mostly not. Remove a device and try to re-pair it, and it fails. But can still add news device that were not paired before. But then even the newly paired devices are intermittent. They are closeby the Homey hub (10m) and never had issues before

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**Author:** ![Lowlander61](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lowlander61/32/9936_2.png) [@Lowlander61](https://community.homey.app/u/Lowlander61)\
**Post date:** [February 2, 2020, 10:41am UTC](https://community.homey.app/t/update-to-3-2-1-and-fatal-issues-with-an179-units/25258/16 "2020-02-02T10:41:59Z")

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Yesterday, since I was away from home for most part of the day a pulled the plug again and then in the evening I started homey again. It took 30 min at least, but all device came back online and are working again.

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**Author:** ![Jo\_Hocks](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jo_hocks/32/17079_2.png) [@Jo\_Hocks](https://community.homey.app/u/Jo_Hocks)\
**Post date:** [February 2, 2020, 11:36pm UTC](https://community.homey.app/t/update-to-3-2-1-and-fatal-issues-with-an179-units/25258/17 "2020-02-02T23:36:23Z")

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I had similar issues after last week’s update. A reboot of Homey and the IKEA bridge resolved my issues

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**Author:** ![Geurti](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/geurti/32/8560_2.png) [@Geurti](https://community.homey.app/u/Geurti)\
**Post date:** [February 3, 2020, 12:12pm UTC](https://community.homey.app/t/update-to-3-2-1-and-fatal-issues-with-an179-units/25258/18 "2020-02-03T12:12:14Z")

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I do an automatic reboot every Monday night and this morning I had the same with all my 30 Aqara nodes, only battery nodes.  
A PtP helped luckily.  
To me it seems like it has to do with the last update from #Athom.

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**Author:** ![Kurt\_Lindholm](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kurt_lindholm/32/16850_2.png) [@Kurt\_Lindholm](https://community.homey.app/u/Kurt_Lindholm)\
**Post date:** [February 5, 2020, 8:55am UTC](https://community.homey.app/t/update-to-3-2-1-and-fatal-issues-with-an179-units/25258/19 "2020-02-05T08:55:12Z")

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I cannot remember when, but a few days back and after update to 3.2.1, ALL my devices had warnings and NO flows was working (my fish didn’t get any sleep for a couple of days :-)) - finally I did a reboot and everything is back to normal.

Just my 2 cent.

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**Author:** ![Erwin\_DeB](https://avatars.discourse-cdn.com/v4/letter/e/d9b06d/32.png) [@Erwin\_DeB](https://community.homey.app/u/Erwin_DeB)\
**Post date:** [February 5, 2020, 5:55pm UTC](https://community.homey.app/t/update-to-3-2-1-and-fatal-issues-with-an179-units/25258/20 "2020-02-05T17:55:44Z")

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Same here. Restarting the app resolved this. A classic ‘turning it off and on again’ will also help.

[Next page](https://community.homey.app/t/update-to-3-2-1-and-fatal-issues-with-an179-units/25258.md?page=2)
