# Unknown API Error when accepting invite **URL:** \ **Category:** Homey Self-Hosted Server\ **Created:** [May 13, 2026, 8:50am UTC](https://community.homey.app/t/unknown-api-error-when-accepting-invite/154835 "2026-05-13T08:50:48Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Patrick\_Beard](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrick_beard/32/120823_2.png) [@Patrick\_Beard](https://community.homey.app/u/Patrick_Beard)\ **Post date:** [May 13, 2026, 8:50am UTC](https://community.homey.app/t/unknown-api-error-when-accepting-invite/154835/1 "2026-05-13T08:50:48Z")
Hi, I’m evaluating the Homey Self Hosted Server. I am trying to get local access to the server. I have created an invite. When I click the ‘Accept’ button on the shared url I get 'Unknown API error. I am using the proxmox image version 13.1.5 I have tried the invite creation and acceptance on both my android phone and on my laptop Any Ideas. Also due to me making the wrong selection during my account creation I have ended up with both a Self-hosted and a Cloud Homey. I can’t see how to remove the ‘Cloud’ Homey. TIA Patrick ---
**Author:** ![Anoniemand](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/anoniemand/32/120697_2.png) [@Anoniemand](https://community.homey.app/u/Anoniemand)\ **Post date:** [May 13, 2026, 9:17am UTC](https://community.homey.app/t/unknown-api-error-when-accepting-invite/154835/2 "2026-05-13T09:17:22Z")
Hi and welcome to Homey Community 👋 > [@Patrick\_Beard](#): > > When I click the ‘Accept’ button on the shared url I get 'Unknown API error. I see a similair issue in [here](https://community.homey.app/t/guest-invitation-error-unknown-api-error/153783). Best to contact Athom. > **[Support | Homey](https://homey.app/en-us/support/)** > [@Patrick\_Beard](#): > > Also due to me making the wrong selection during my account creation I have ended up with both a Self-hosted and a Cloud Homey. I can’t see how to remove the ‘Cloud’ Homey. You can remove it like explained [here](https://community.homey.app/t/removing-homey-cloud/146876). ---
**Author:** ![Patrick\_Beard](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrick_beard/32/120823_2.png) [@Patrick\_Beard](https://community.homey.app/u/Patrick_Beard)\ **Post date:** [May 13, 2026, 9:50am UTC](https://community.homey.app/t/unknown-api-error-when-accepting-invite/154835/3 "2026-05-13T09:50:25Z")
Thanks for your reply - I have now removed the Cloud Homey. How do I contact support? When going through the support link it always points me back the this community? ---
**Author:** ![Anoniemand](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/anoniemand/32/120697_2.png) [@Anoniemand](https://community.homey.app/u/Anoniemand)\ **Post date:** [May 13, 2026, 10:58am UTC](https://community.homey.app/t/unknown-api-error-when-accepting-invite/154835/4 "2026-05-13T10:58:50Z")
Yeah that’s a maze indeed. I believe choosing “My account” and than “Other” results in a Homey Contact form. ---
**Author:** ![Patrick\_Beard](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrick_beard/32/120823_2.png) [@Patrick\_Beard](https://community.homey.app/u/Patrick_Beard)\ **Post date:** [May 13, 2026, 1:09pm UTC](https://community.homey.app/t/unknown-api-error-when-accepting-invite/154835/5 "2026-05-13T13:09:38Z")
Brilliant many thanks ---
**Author:** ![bupemko](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bupemko/32/120823_2.png) [@bupemko](https://community.homey.app/u/bupemko)\ **Post date:** [May 14, 2026, 7:33am UTC](https://community.homey.app/t/unknown-api-error-when-accepting-invite/154835/6 "2026-05-14T07:33:31Z")
I was able to accept the invite in a web browser after disabling all tracking/adblocking protection (I have a Pi-Hole in my home and use NextDNS on mobile devices when not home). ---
**Author:** ![Anoniemand](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/anoniemand/32/120697_2.png) [@Anoniemand](https://community.homey.app/u/Anoniemand)\ **Post date:** [May 14, 2026, 8:02am UTC](https://community.homey.app/t/unknown-api-error-when-accepting-invite/154835/7 "2026-05-14T08:02:56Z")
Thanks for sharing the solution. Since you are using all kinds of adblocking, you might want to whittelist this one as well: [api3.branch.io](http://api3.branch.io) More info in here: > [@A little support help for Question (Yes/No) Cards etc not showing on Android/Apple devices](https://community.homey.app/t/a-little-support-help-for-question-yes-no-cards-etc-not-showing-on-android-apple-devices/150640): > > Hi all, Just a little heads up in case your scratching your head like I was. If you have setup a card that asks a question to a ‘user’ or uses a Yes/No question where you need a users input you may have had an issue where the notification comes through to the user but when they click the notification you just go straight to the app instead of showing the card with the quesation and yes/no responce thats needed. After a lot of head scratching I found the answer. If you use any kind of dns block…