# Unifi Protect not working with latest firmware

**URL:** <https://community.homey.app/t/unifi-protect-not-working-with-latest-firmware/42055>\
**Category:** Apps\
**Created:** [January 30, 2021, 9:44am UTC](https://community.homey.app/t/unifi-protect-not-working-with-latest-firmware/42055 "2021-01-30T09:44:48Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![pennybridge](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pennybridge/32/7201_2.png) [@pennybridge](https://community.homey.app/u/pennybridge)\
**Post date:** [January 30, 2021, 9:44am UTC](https://community.homey.app/t/unifi-protect-not-working-with-latest-firmware/42055/1 "2021-01-30T09:44:48Z")

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Since the last update of Ubiquity Unifi Cloud Key the Unifi Protect app has stopped working.

The app returns an error not\_found in its settings.  
Tried both port 7443 and 443.

 ![Screenshot_20210130-104354_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/a/1a603cb2fa031a62186e8bf3d050f0ad01f5dcec.jpeg)

Any suggestions?

Fyi there is also a problem with the Ubiquity Unifi Network app.

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**Author:** ![Martijn\_Hoogenbosch](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_hoogenbosch/32/10647_2.png) [@Martijn\_Hoogenbosch](https://community.homey.app/u/Martijn_Hoogenbosch)\
**Post date:** [January 31, 2021, 6:13am UTC](https://community.homey.app/t/unifi-protect-not-working-with-latest-firmware/42055/3 "2021-01-31T06:13:10Z")

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With 2FA enabled it won’t work. For the unifi app, lots of info in its own topic.

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<div class="post-metadata">

**Author:** ![pennybridge](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pennybridge/32/7201_2.png) [@pennybridge](https://community.homey.app/u/pennybridge)\
**Post date:** [January 31, 2021, 6:58am UTC](https://community.homey.app/t/unifi-protect-not-working-with-latest-firmware/42055/4 "2021-01-31T06:58:59Z")

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I was able to solve it yesterday finally!

You should never disable 2FA!

Just create a local user. I also had to reinstall the app as mentioned above.
