# Unifi protect app trouble **URL:** \ **Category:** Questions & Help\ **Created:** [February 17, 2021, 8:03pm UTC](https://community.homey.app/t/unifi-protect-app-trouble/43192 "2021-02-17T20:03:44Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Claus\_Ringtved](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/claus_ringtved/32/30444_2.png) [@Claus\_Ringtved](https://community.homey.app/u/Claus_Ringtved)\ **Post date:** [February 17, 2021, 8:03pm UTC](https://community.homey.app/t/unifi-protect-app-trouble/43192/1 "2021-02-17T20:03:44Z")
Hi. I had my unifi protect app up and running. Suddently stop working, maybe after a cloud upgrade. In the mean time upgraded homey to V.5 and downloaded the last upgraded unifi protect app. But i get this message when i try to connect? ![unifi homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/a/ca03780eabd55858b5a9974ee07b5f029bddfe8c.png) ---
**Author:** ![Torben\_Skovsted](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/torben_skovsted/32/33929_2.png) [@Torben\_Skovsted](https://community.homey.app/u/Torben_Skovsted)\ **Post date:** [April 13, 2021, 6:54pm UTC](https://community.homey.app/t/unifi-protect-app-trouble/43192/2 "2021-04-13T18:54:49Z")
Same for me. ---
**Author:** ![Jo\_San](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jo_san/32/3732_2.png) [@Jo\_San](https://community.homey.app/u/Jo_San)\ **Post date:** [May 3, 2021, 8:18pm UTC](https://community.homey.app/t/unifi-protect-app-trouble/43192/3 "2021-05-03T20:18:27Z")
Same for me too. Anyone have a clue? ---
**Author:** ![Jo\_San](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jo_san/32/3732_2.png) [@Jo\_San](https://community.homey.app/u/Jo_San)\ **Post date:** [May 3, 2021, 9:09pm UTC](https://community.homey.app/t/unifi-protect-app-trouble/43192/4 "2021-05-03T21:09:56Z")
Nevermind, I fixed it by reinstalling the app, but it seems only the port was changed from 7443 to 443.