# Understanding Reolink events

**URL:** <https://community.homey.app/t/understanding-reolink-events/153575>\
**Category:** Questions & Help\
**Created:** [April 9, 2026, 4:44pm UTC](https://community.homey.app/t/understanding-reolink-events/153575 "2026-04-09T16:44:52Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![cjr](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cjr/32/159855_2.png) [@cjr](https://community.homey.app/u/cjr)\
**Post date:** [April 9, 2026, 4:44pm UTC](https://community.homey.app/t/understanding-reolink-events/153575/1 "2026-04-09T16:44:52Z")

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I’m trying to understand what the new Reolink support actually provides. What I’m looking for is a doorbell event that indicates when a specific person (or an unknown person) is detected.

So the app blurb says “AI detection: person, vehicle, pet, package, face” but the Flow Cards for Doorbells and Cameras just say there’s a “Person detected” event.

Does that mean the events don’t distinguish the person at all? Or am I misinterpreting things?

Thanks for any explanations!

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [April 9, 2026, 4:55pm UTC](https://community.homey.app/t/understanding-reolink-events/153575/2 "2026-04-09T16:55:32Z")

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My Reolink doorbell can only detect _a_ person (or pet, or vehicle), not a _specific_ person.

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [April 9, 2026, 10:32pm UTC](https://community.homey.app/t/understanding-reolink-events/153575/3 "2026-04-09T22:32:10Z")

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You can use the “[Face++ app](https://community.homey.app/t/app-pro-face-face-recognition-for-homey/29058)” for instance, to compare the event snapshot with pre-saved pictures of known faces;

and there are forum topics about using AI to “tell” you what it detects on an event snapshot.  
One of those I just found:

> [@\[APP\]\[Pro\] Gemini AI - Control your Smart Home with Google's Gemini](https://community.homey.app/t/app-pro-gemini-ai-control-your-smart-home-with-googles-gemini/149146/2):
>
> Great app, Been using this with my Reolink Doorbell and describes who’s at the door via a push notification. Works very well. Was using similar integration in HA which is what I missed about HA but now can be done in homey. Thanks for making this

How this all works concerning the privacy of unaware visitors I don’t know.

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**Author:** ![cjr](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cjr/32/159855_2.png) [@cjr](https://community.homey.app/u/cjr)\
**Post date:** [April 11, 2026, 6:53pm UTC](https://community.homey.app/t/understanding-reolink-events/153575/4 "2026-04-11T18:53:00Z")

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> [@Peter\_Kawa](#):
>
> You can use the “[Face++ app](https://community.homey.app/t/app-pro-face-face-recognition-for-homey/29058)” for instance, to compare the event snapshot with pre-saved pictures of known faces;
> 
> and there are forum topics about using AI to “tell” you what it detects on an event snapshot.  
> One of those I just found:  
> [[APP][Pro] Gemini AI - Control your Smart Home with Google's Gemini - #2 by J273](https://community.homey.app/t/app-pro-gemini-ai-control-your-smart-home-with-googles-gemini/149146/2)
> 
> How this all works concerning the privacy of unaware visitors I don’t know.

That’s an interesting approach I hadn’t thought of. While I’m not so comfortable about Face++’s need for a remote server, moving the actual recognition to some other system has an appeal.

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<div class="post-metadata">

**Author:** ![cjr](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cjr/32/159855_2.png) [@cjr](https://community.homey.app/u/cjr)\
**Post date:** [April 11, 2026, 6:56pm UTC](https://community.homey.app/t/understanding-reolink-events/153575/5 "2026-04-11T18:56:00Z")

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> [@robertklep](#):
>
> My Reolink doorbell can only detect _a_ person (or pet, or vehicle), not a _specific_ person.

Thanks! That’s a pretty unsophisticated AI.

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [April 12, 2026, 5:02am UTC](https://community.homey.app/t/understanding-reolink-events/153575/6 "2026-04-12T05:02:08Z")

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That’s what Reolink calls it, even though it’s very likely not “AI” but a neural network.

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**Author:** ![Anoniemand](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/anoniemand/32/120697_2.png) [@Anoniemand](https://community.homey.app/u/Anoniemand)\
**Post date:** [April 12, 2026, 5:57am UTC](https://community.homey.app/t/understanding-reolink-events/153575/7 "2026-04-12T05:57:17Z")

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Maybe this topic should be merged with the [Reolink App topic](https://community.homey.app/t/151761) or you should ask the question in there so the developer can respond to the question.

I can only guess: Wanted to include it originally, but couldnt get it functioning (yet).

Originally Reolink camera’s don’t support facial recognition because of the [privacy concerns](https://reolink.com/blog/facial-recognition-security-camera-buying-guide/)

> **Note** : Facial recognition security cameras can possibly cause privacy infringements and data security risks, as they capture and analyze individuals’ facial features and personal information. As a responsible security solution provider, Reolink consistently prioritizes user privacy. Consequently, **Reolink cameras do not currently offer facial recognition capabilities**. However, you can utilize [alternative features](https://reolink.com/blog/facial-recognition-security-camera-buying-guide/#best-alternative-to-facial-recognition-camera), such as person or vehicle detection, to meet your needs
