# Unable to update firmware above 12.0.0

**URL:** <https://community.homey.app/t/unable-to-update-firmware-above-12-0-0/117201>\
**Category:** Questions & Help\
**Tags:** firmware, homey-pro\
**Created:** [October 2, 2024, 7:58pm UTC](https://community.homey.app/t/unable-to-update-firmware-above-12-0-0/117201 "2024-10-02T19:58:19Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Ole\_Landfald](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ole_landfald/32/56956_2.png) [@Ole\_Landfald](https://community.homey.app/u/Ole_Landfald)\
**Post date:** [October 2, 2024, 7:58pm UTC](https://community.homey.app/t/unable-to-update-firmware-above-12-0-0/117201/1 "2024-10-02T19:58:19Z")

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Hello  
Please advise:  
Homey pro 2019:

Unable to get firmware OTA above 12.0.0.  
Also unable to toggle automatic updates.

Both the “Download & install” and the auto toggle are disabled.

 ![1000011003](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/8/586569eb0ed3bcd8e7767222717ae05e3b6dc492.png)

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<div class="post-metadata">

**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [October 2, 2024, 8:32pm UTC](https://community.homey.app/t/unable-to-update-firmware-above-12-0-0/117201/2 "2024-10-02T20:32:00Z")

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Retry after you logged on as the Owner…