# Unable to restore cloud backup - Homey Pro Mini 2025 **URL:** https://community.homey.app/t/unable-to-restore-cloud-backup-homey-pro-mini-2025/152783 **Category:** Questions & Help **Tags:** back-up, homey-pro, homey-pro-mini **Created:** [March 21, 2026, 8:30pm UTC](https://community.homey.app/t/unable-to-restore-cloud-backup-homey-pro-mini-2025/152783 "2026-03-21T20:30:23Z") **Posts on this page:** 7 **Page:** 1
### Author: ![Renato\_Feitosa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/renato_feitosa/32/120854_2.png) [@Renato\_Feitosa](https://community.homey.app/u/Renato_Feitosa) #### Post date: [March 21, 2026, 8:30pm UTC](https://community.homey.app/t/unable-to-restore-cloud-backup-homey-pro-mini-2025/152783/1 "2026-03-21T20:30:23Z")
Hello, I tried to restore a cloud backup to my Homey Pro Mini 2025, but it wasn’t possible. From what I understood, when I reset the system during the new setup, there should be an option to restore from a backup. However, this option never appears. Can anyone help me? ---
### Author: ![Anoniemand](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/anoniemand/32/120697_2.png) [@Anoniemand](https://community.homey.app/u/Anoniemand) #### Post date: [March 21, 2026, 8:59pm UTC](https://community.homey.app/t/unable-to-restore-cloud-backup-homey-pro-mini-2025/152783/2 "2026-03-21T20:59:09Z")
What type of backup are you trying to restore? (it’s not possible to restore from an Homey Pro to a Homey Pro Mini for instance, see [this](https://community.homey.app/t/unable-to-migrate-homey-pro-early-2019-to-homey-mini-2026/151815) related topic). ---
### Author: ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa) #### Post date: [March 21, 2026, 9:40pm UTC](https://community.homey.app/t/unable-to-restore-cloud-backup-homey-pro-mini-2025/152783/3 "2026-03-21T21:40:45Z")
> [@Renato\_Feitosa](#): > > there should be an option to restore from a backup. Might be obvious, but it most probably only will show when a Pro Mini backup is available. You’ll have to purchase a monthly or yearly subscription to activate the cloud backup service. [https://support.homey.app/hc/en-us/articles/22494110401820-Backing-up-Homey-Pro-mini](https://support.homey.app/hc/en-us/articles/22494110401820-Backing-up-Homey-Pro-mini) ---
### Author: ![Renato\_Feitosa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/renato_feitosa/32/120854_2.png) [@Renato\_Feitosa](https://community.homey.app/u/Renato_Feitosa) #### Post date: [March 21, 2026, 10:25pm UTC](https://community.homey.app/t/unable-to-restore-cloud-backup-homey-pro-mini-2025/152783/4 "2026-03-21T22:25:49Z")
restore my last backup for the same homey pro mini, i had some bugs, and tried to reset and restore with cloud backup ---
### Author: ![Renato\_Feitosa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/renato_feitosa/32/120854_2.png) [@Renato\_Feitosa](https://community.homey.app/u/Renato_Feitosa) #### Post date: [March 21, 2026, 10:28pm UTC](https://community.homey.app/t/unable-to-restore-cloud-backup-homey-pro-mini-2025/152783/5 "2026-03-21T22:28:36Z")
I had purchased the yearly subscription, the backups i can see in my account as bellow, but during the configuration the option to use my backups never appear… ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/e/bec12eb100c30801eea4939a6a3101b927b46614.png) ---
### Author: ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa) #### Post date: [March 22, 2026, 2:19am UTC](https://community.homey.app/t/unable-to-restore-cloud-backup-homey-pro-mini-2025/152783/6 "2026-03-22T02:19:41Z")
Thanks for confirming. This should be the procedure: ![Screenshot_20260322_031402_Ecosia](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/e/9e32e2e08c10113b63043c6630dd7d25775183d1.jpeg) Note: You are aware of the local backup possibility? Advantage: it creates an exact copy of your system. This makes it possible to revert to older firmwares. This is _not_ possible with cloud backups ![Screenshot_20260322_031516_Ecosia](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/d/fda1b2a70bd0504d607cfb7d07b19b0ff4497fda.jpeg) USB Tool: [https://support.homey.app/hc/en-us/articles/20742017723292](https://support.homey.app/hc/en-us/articles/20742017723292) ---
### Author: ![Renato\_Feitosa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/renato_feitosa/32/120854_2.png) [@Renato\_Feitosa](https://community.homey.app/u/Renato_Feitosa) #### Post date: [March 22, 2026, 11:05am UTC](https://community.homey.app/t/unable-to-restore-cloud-backup-homey-pro-mini-2025/152783/7 "2026-03-22T11:05:46Z")
> [@Peter\_Kawa](#): > > creates an exact copy of your system. This makes it possible to revert to older firmwares. This is _not_ possible with cloud backups Thank you! I discovered this local option after doing a factory reset and researching ways to use the cloud backup. Since I couldn’t get it to work, I ended up spending three days pairing everything again and rebuilding all my automations….jesus 😫 As it’s described on the website, it’s not possible during the setup process, the restore option never appears, and it only allows you to setup a new home. So I bought the annual subscription because I didn’t know about the manual backup option, and for now the subscription isn’t really useful to me. Thank you