# Unable to restore backup to Homey Pro Mini

**URL:** <https://community.homey.app/t/unable-to-restore-backup-to-homey-pro-mini/143237>\
**Category:** Questions & Help\
**Created:** [September 20, 2025, 4:20pm UTC](https://community.homey.app/t/unable-to-restore-backup-to-homey-pro-mini/143237 "2025-09-20T16:20:44Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![MiniUser](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/miniuser/32/120739_2.png) [@MiniUser](https://community.homey.app/u/MiniUser)\
**Post date:** [September 20, 2025, 4:20pm UTC](https://community.homey.app/t/unable-to-restore-backup-to-homey-pro-mini/143237/1 "2025-09-20T16:20:44Z")

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Hi 🙂

i have created a backup in Homey Cloud from a Homey Pro 2019. - that I want to migrate to a New Homey Pro Mini.

But when I add the Mini I never Get the option to restore backup - it goes directly and Only to the House Setup Wizard.

Any hints Will be highly appreciated !!

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**Author:** ![OH2TH](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/oh2th/32/111414_2.png) [@OH2TH](https://community.homey.app/u/OH2TH)\
**Post date:** [September 20, 2025, 4:46pm UTC](https://community.homey.app/t/unable-to-restore-backup-to-homey-pro-mini/143237/2 "2025-09-20T16:46:55Z")

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The migration path from Homey Pro 2019 I believe is only supported to Homey Pro 2023

[https://support.homey.app/hc/en-us/articles/360011315299-Migrating-data-between-two-Homey-Pros](https://support.homey.app/hc/en-us/articles/360011315299-Migrating-data-between-two-Homey-Pros)  
[https://support.homey.app/hc/en-us/articles/9302284997660-Migrating-data-from-Homey-Pro-2016-2019-to-Homey-Pro-Early-2023](https://support.homey.app/hc/en-us/articles/9302284997660-Migrating-data-from-Homey-Pro-2016-2019-to-Homey-Pro-Early-2023)

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**Author:** ![MiniUser](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/miniuser/32/120739_2.png) [@MiniUser](https://community.homey.app/u/MiniUser)\
**Post date:** [September 20, 2025, 5:11pm UTC](https://community.homey.app/t/unable-to-restore-backup-to-homey-pro-mini/143237/3 "2025-09-20T17:11:05Z")

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Ok thanks. - but oh my god 🙂

Major set back and that is going to be a lot of work….

Hopefully / maybe there is a trick to do it somehow.

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**Author:** ![Jeroen\_Tebbens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_tebbens/32/62246_2.png) [@Jeroen\_Tebbens](https://community.homey.app/u/Jeroen_Tebbens)\
**Post date:** [September 20, 2025, 5:38pm UTC](https://community.homey.app/t/unable-to-restore-backup-to-homey-pro-mini/143237/4 "2025-09-20T17:38:46Z")

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Not really, your device id’s wont be the same. You have to do it from scratch.

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**Author:** ![MiniUser](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/miniuser/32/120739_2.png) [@MiniUser](https://community.homey.app/u/MiniUser)\
**Post date:** [September 20, 2025, 7:12pm UTC](https://community.homey.app/t/unable-to-restore-backup-to-homey-pro-mini/143237/5 "2025-09-20T19:12:57Z")

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Ok - thanks

….in for a bit of work…😂

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [September 21, 2025, 3:34am UTC](https://community.homey.app/t/unable-to-restore-backup-to-homey-pro-mini/143237/6 "2025-09-21T03:34:02Z")

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Odd. The Pro mini shares it’s firmware with Pro 2023.  
It’s important to use the same account, @MiniUser, otherwise it can’t detect your stored backups;  
When you start the setup, and add the Pro mini to the Homey app, at some point the menu should mention it found a backup \>  
Choose “Restore a backup” and select your cloud backup.

[https://support.homey.app/hc/en-us/articles/19428528810524-Setting-up-Homey-Pro-mini](https://support.homey.app/hc/en-us/articles/19428528810524-Setting-up-Homey-Pro-mini)

@Jeroen_Tebbens Hi Jeroen, from what I’ve read it’s not about a Homey Cloud 😬 but it’s about a cloud backup of a Pro 2019.  
This can be restored to a Pro 2023, and I don’t know why it wouldn’t be possible to restore it on a Pro mini, it runs on same firmware.

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**Author:** ![Jeroen\_Tebbens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_tebbens/32/62246_2.png) [@Jeroen\_Tebbens](https://community.homey.app/u/Jeroen_Tebbens)\
**Post date:** [September 21, 2025, 5:24am UTC](https://community.homey.app/t/unable-to-restore-backup-to-homey-pro-mini/143237/7 "2025-09-21T05:24:27Z")

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I think the hardware footprint (lack of some antenna hardware features) is impacting compatibility.

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [September 21, 2025, 2:22pm UTC](https://community.homey.app/t/unable-to-restore-backup-to-homey-pro-mini/143237/8 "2025-09-21T14:22:33Z")

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Possible, maybe throwing in a bridge to add these antenna’s again might help 🫣  
Just a brainfart.

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [September 21, 2025, 2:52pm UTC](https://community.homey.app/t/unable-to-restore-backup-to-homey-pro-mini/143237/9 "2025-09-21T14:52:30Z")

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This doesn’t really make sense, as it _is_ possible to migrate from the older HP’s to the HP2023 that way.

It sounds more like an oversight, or Athom thinking that since the older HP’s were never officially sold in North America there wouldn’t be anyone migrating from an HP2019 to a HP Pro Mini.

As for the antenna’s: HP2019 has a Zigbee chip that’s incompatible with the HP2023 Zigbee chip, yet they made that migration work.

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<div class="post-metadata">

**Author:** ![Jeroen\_Tebbens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_tebbens/32/62246_2.png) [@Jeroen\_Tebbens](https://community.homey.app/u/Jeroen_Tebbens)\
**Post date:** [September 21, 2025, 4:21pm UTC](https://community.homey.app/t/unable-to-restore-backup-to-homey-pro-mini/143237/10 "2025-09-21T16:21:34Z")

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Fair enough, but that was not when they released it. They made it working after a while.  
I think it’s a last effort push back on having the mini enter the European market. 😅

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [September 22, 2025, 5:07am UTC](https://community.homey.app/t/unable-to-restore-backup-to-homey-pro-mini/143237/11 "2025-09-22T05:07:08Z")

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> [@Jeroen\_Tebbens](#):
>
> I think it’s a last effort push back on having the mini enter the European market

That sounds very plausible, yes.

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<div class="post-metadata">

**Author:** ![MiniUser](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/miniuser/32/120739_2.png) [@MiniUser](https://community.homey.app/u/MiniUser)\
**Post date:** [January 2, 2026, 9:10pm UTC](https://community.homey.app/t/unable-to-restore-backup-to-homey-pro-mini/143237/12 "2026-01-02T21:10:21Z")

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Hello again 🙂

Kindly Can I ask a follow-up question on this one?

I would like to migrate from HP2019 to Homey Pro Mini - but apparently it is not supported.

BUT… if I use a Homey Pro 2023 as an intermediate - Might it work?

Meaning: Migrating (restoring the 2019-backup) to a Homey Pro 2023. - and then migrating (restoring a Homey Pro 2023-backup) to the Homey Pro Mini.

Would that work ?  
Did anyone actually do the latter part and/or know if that is supported?

Thanks a lot in advance for all answers !!
