# Unable to record IR from remote

**URL:** https://community.homey.app/t/unable-to-record-ir-from-remote/13669
**Category:** Questions & Help
**Created:** [May 26, 2019, 8:54pm UTC](https://community.homey.app/t/unable-to-record-ir-from-remote/13669 "2019-05-26T20:54:38Z")
**Posts on this page:** 1
**Showing post:** 5

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### Author: ![LogicalShrapnel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/logicalshrapnel/32/9538_2.png) [@LogicalShrapnel](https://community.homey.app/u/LogicalShrapnel)
#### Post date: [May 28, 2019, 12:58pm UTC](https://community.homey.app/t/unable-to-record-ir-from-remote/13669/5 "2019-05-28T12:58:34Z")

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Update with reply from Athom support:

Thank you for reporting this issue, and our apologies for your inconvenience!

This issue is already reported by other users and our development team is working hard to fix this issue as soon as possible.

We hope to resolve this issue soon.

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_[View the full topic](https://community.homey.app/t/unable-to-record-ir-from-remote/13669)._