# Unable to install apps **URL:** \ **Category:** Apps\ **Tags:** app, sonos, homey-pro\ **Created:** [April 18, 2024, 9:40pm UTC](https://community.homey.app/t/unable-to-install-apps/108434 "2024-04-18T21:40:31Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Cvalstad](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cvalstad/32/37709_2.png) [@Cvalstad](https://community.homey.app/u/Cvalstad)\ **Post date:** [April 18, 2024, 9:40pm UTC](https://community.homey.app/t/unable-to-install-apps/108434/1 "2024-04-18T21:40:31Z")
I had problems with my Sonos system not working from homey. Only fix was to restart the app. I un-installed the Sonos app but now I’m not able to Install it again. Please help ![IMG_5690](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/0/10c7785a838016b0846a101efedeab50ce8ee5b3.jpeg) ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [April 19, 2024, 9:55am UTC](https://community.homey.app/t/unable-to-install-apps/108434/2 "2024-04-19T09:55:07Z")
Have you ever restarted Homey? ---
**Author:** ![Cvalstad](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cvalstad/32/37709_2.png) [@Cvalstad](https://community.homey.app/u/Cvalstad)\ **Post date:** [April 19, 2024, 11:48am UTC](https://community.homey.app/t/unable-to-install-apps/108434/3 "2024-04-19T11:48:27Z")
Restarted several times. Updated to 10.3.5 Unplugged for an hour before connecting again. ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [April 19, 2024, 12:18pm UTC](https://community.homey.app/t/unable-to-install-apps/108434/4 "2024-04-19T12:18:23Z")
Do you have more than one Homey ? ---
**Author:** ![Cvalstad](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cvalstad/32/37709_2.png) [@Cvalstad](https://community.homey.app/u/Cvalstad)\ **Post date:** [April 19, 2024, 3:33pm UTC](https://community.homey.app/t/unable-to-install-apps/108434/5 "2024-04-19T15:33:43Z")
Nope. I have a bridge connected to my setup though. ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [April 20, 2024, 11:48am UTC](https://community.homey.app/t/unable-to-install-apps/108434/6 "2024-04-20T11:48:20Z")
Afaik a timeout could also be a problem with the Internet and/or WLAN/LAN connection. Have you already checked this? And have you tried to install the app from another source, e.G. PC or laptop? Even if that doesn’t work, my recommendation is to contact Athom’s support. ---
**Author:** ![Cvalstad](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cvalstad/32/37709_2.png) [@Cvalstad](https://community.homey.app/u/Cvalstad)\ **Post date:** [April 20, 2024, 3:37pm UTC](https://community.homey.app/t/unable-to-install-apps/108434/7 "2024-04-20T15:37:06Z")
I have an ethernet adapter as well. Managed to install when I disconnected my Bridge but the downside is no connectivity in my basement. Support contacted 10 days ago. No reply so far… I regularly get a lot of timeouts after the latest update post 10.3.x ---
**Author:** ![Ralf\_Groot](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ralf_groot/32/16474_2.png) [@Ralf\_Groot](https://community.homey.app/u/Ralf_Groot)\ **Post date:** [January 5, 2025, 9:07pm UTC](https://community.homey.app/t/unable-to-install-apps/108434/8 "2025-01-05T21:07:01Z")
@Cvalstad , did you get a solution from Homey Support? Or did you find out what went wrong?