# Unable to install any apps

**URL:** <https://community.homey.app/t/unable-to-install-any-apps/55155>\
**Category:** Questions & Help\
**Tags:** app\
**Created:** [November 20, 2021, 9:55pm UTC](https://community.homey.app/t/unable-to-install-any-apps/55155 "2021-11-20T21:55:22Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![Cridge](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cridge/32/34580_2.png) [@Cridge](https://community.homey.app/u/Cridge)\
**Post date:** [November 20, 2021, 9:55pm UTC](https://community.homey.app/t/unable-to-install-any-apps/55155/1 "2021-11-20T21:55:22Z")

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I tried to add a device today (Telldus socket), to my Homey Pro. I’ve no other Telldus devices. When trying to add the device, the UI just spins in waiting mode.

So, I tried to add the app first, but again it spins – before giving a timeout error after 10000 ms.

So, I’ve tried adding a few other new apps, but with the same result.

This is a Homey which is about six months old, with several apps and devices added, but I’ve never had this issue before.

I’ve restarted the Homey, with no luck.

Where can I start to figure out what’s going on?

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [November 20, 2021, 10:33pm UTC](https://community.homey.app/t/unable-to-install-any-apps/55155/2 "2021-11-20T22:33:20Z")

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What firmware version is Homey running?

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**Author:** ![Cridge](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cridge/32/34580_2.png) [@Cridge](https://community.homey.app/u/Cridge)\
**Post date:** [November 21, 2021, 12:32am UTC](https://community.homey.app/t/unable-to-install-any-apps/55155/3 "2021-11-21T00:32:23Z")

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7.2.0-rc.1

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**Author:** ![Cridge](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cridge/32/34580_2.png) [@Cridge](https://community.homey.app/u/Cridge)\
**Post date:** [November 21, 2021, 12:34am UTC](https://community.homey.app/t/unable-to-install-any-apps/55155/4 "2021-11-21T00:34:54Z")

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I tried installing apps several times during the day, with the same result.

However, when I tried just now, it worked. So who knows what was wrong.

Chr.

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**Author:** ![Edwin\_D](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/edwin_d/32/136417_2.png) [@Edwin\_D](https://community.homey.app/u/Edwin_D)\
**Post date:** [November 21, 2021, 2:35am UTC](https://community.homey.app/t/unable-to-install-any-apps/55155/5 "2021-11-21T02:35:54Z")

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According to another thread Athom had some trouble with the store late Friday which they then fixed. Maybe the same happened again.

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**Author:** ![Erno\_Almassy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/erno_almassy/32/72623_2.png) [@Erno\_Almassy](https://community.homey.app/u/Erno_Almassy)\
**Post date:** [December 21, 2023, 5:13pm UTC](https://community.homey.app/t/unable-to-install-any-apps/55155/6 "2023-12-21T17:13:36Z")

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I have the same situation at Homey 2023 now. 10000ms no app install.  
Anyone has solution?

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**Author:** ![Daniel\_Wulff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daniel_wulff/32/83399_2.png) [@Daniel\_Wulff](https://community.homey.app/u/Daniel_Wulff)\
**Post date:** [January 7, 2024, 2:29pm UTC](https://community.homey.app/t/unable-to-install-any-apps/55155/7 "2024-01-07T14:29:05Z")

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Have the same problem now, for days…

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [January 7, 2024, 4:03pm UTC](https://community.homey.app/t/unable-to-install-any-apps/55155/8 "2024-01-07T16:03:21Z")

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Please specify how you want to install apps?  
Per “Add device” in the app, or per homey.app store?

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**Author:** ![Daniel\_Wulff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daniel_wulff/32/83399_2.png) [@Daniel\_Wulff](https://community.homey.app/u/Daniel_Wulff)\
**Post date:** [January 7, 2024, 4:19pm UTC](https://community.homey.app/t/unable-to-install-any-apps/55155/9 "2024-01-07T16:19:50Z")

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Im using add device in app…

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [January 7, 2024, 4:25pm UTC](https://community.homey.app/t/unable-to-install-any-apps/55155/10 "2024-01-07T16:25:16Z")

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And… to find out what might still work: what happens if you install apps per [https://homey.app](https://homey.app) ?

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**Author:** ![Daniel\_Wulff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daniel_wulff/32/83399_2.png) [@Daniel\_Wulff](https://community.homey.app/u/Daniel_Wulff)\
**Post date:** [January 7, 2024, 5:17pm UTC](https://community.homey.app/t/unable-to-install-any-apps/55155/11 "2024-01-07T17:17:27Z")

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Already done it, didnt work
