# Unable to INIT Homey. No wifi network

**URL:** <https://community.homey.app/t/unable-to-init-homey-no-wifi-network/9702>\
**Category:** Questions & Help\
**Created:** [February 25, 2019, 7:01pm UTC](https://community.homey.app/t/unable-to-init-homey-no-wifi-network/9702 "2019-02-25T19:01:40Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![Stipica\_Markovic](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stipica_markovic/32/5919_2.png) [@Stipica\_Markovic](https://community.homey.app/u/Stipica_Markovic)\
**Post date:** [February 25, 2019, 7:01pm UTC](https://community.homey.app/t/unable-to-init-homey-no-wifi-network/9702/1 "2019-02-25T19:01:40Z")

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Today I received my new Homey. Following detail instruction and [setup.athom.com](http://setup.athom.com) site i thought that it will be easy.  
There are no wifi network HomeySetup or any similar.  
Homey is started  
Led rings is dynamic and ON  
Voice message from Homey is activated  
Everything is looking normal.

BUT  
NO WIFI network.  
I tried on PC , Mobile Android and IOS.

I tried to put Homey in reverse position but… same things … No WIFI

Any suggestions?

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**Author:** ![Stipica\_Markovic](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stipica_markovic/32/5919_2.png) [@Stipica\_Markovic](https://community.homey.app/u/Stipica_Markovic)\
**Post date:** [February 25, 2019, 7:18pm UTC](https://community.homey.app/t/unable-to-init-homey-no-wifi-network/9702/3 "2019-02-25T19:18:50Z")

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I use wifi which is on phone. Android and iOS .  
Also ii used wifi on MacBook .  
I think that it support both frequency. Am I right?

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**Author:** ![Stipica\_Markovic](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stipica_markovic/32/5919_2.png) [@Stipica\_Markovic](https://community.homey.app/u/Stipica_Markovic)\
**Post date:** [February 25, 2019, 7:47pm UTC](https://community.homey.app/t/unable-to-init-homey-no-wifi-network/9702/5 "2019-02-25T19:47:55Z")

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I am not sure that I understand your hint. For initial setup homey set a small AcessPoint with SSID HomeySetup. Homey (which not support GHz band ) set AccessPoint on 2,4 Ghz Network. For that it is not need for any other network infrastructure.  
Macbook (and any other client Android or IOS) only need to recognize and use that AP. All that devices support 2.4GHz AP and there are no reason to that behavior.

After initialization Homey need some network AP with 2,4 Ghz radio.

My problem is that Mac and Android and iOS cannot view Homey AP.

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [February 25, 2019, 7:52pm UTC](https://community.homey.app/t/unable-to-init-homey-no-wifi-network/9702/6 "2019-02-25T19:52:55Z")

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Have you tried putting Homey in recovery mode? [https://www.athom.com/en/support/KB000026/](https://www.athom.com/en/support/KB000026/)

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**Author:** ![Stipica\_Markovic](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stipica_markovic/32/5919_2.png) [@Stipica\_Markovic](https://community.homey.app/u/Stipica_Markovic)\
**Post date:** [February 25, 2019, 7:55pm UTC](https://community.homey.app/t/unable-to-init-homey-no-wifi-network/9702/7 "2019-02-25T19:55:42Z")

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Yes, I tryed to put in cover mode by reversing Homey.  
The result is same … No WIFI AP

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**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\
**Post date:** [February 25, 2019, 8:00pm UTC](https://community.homey.app/t/unable-to-init-homey-no-wifi-network/9702/8 "2019-02-25T20:00:56Z")

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But do u have a 5 network running?  
If so: can u shut it down and try again?

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**Author:** ![Peter\_Sheichenko](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_sheichenko/32/3530_2.png) [@Peter\_Sheichenko](https://community.homey.app/u/Peter_Sheichenko)\
**Post date:** [February 25, 2019, 8:57pm UTC](https://community.homey.app/t/unable-to-init-homey-no-wifi-network/9702/9 "2019-02-25T20:57:32Z")

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I have same problem. Homey shows orange ring all the time. My iphone cant see the homey wifi. Tryied recovery mode, same result.

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**Author:** ![bvdbos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bvdbos/32/2352_2.png) [@bvdbos](https://community.homey.app/u/bvdbos)\
**Post date:** [February 25, 2019, 9:04pm UTC](https://community.homey.app/t/unable-to-init-homey-no-wifi-network/9702/10 "2019-02-25T21:04:37Z")

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Not a red ring? Are automatic flows running? Do you see Homey in your router ?

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [February 25, 2019, 9:05pm UTC](https://community.homey.app/t/unable-to-init-homey-no-wifi-network/9702/11 "2019-02-25T21:05:29Z")

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“new Homey”

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<div class="post-metadata">

**Author:** ![Peter\_Sheichenko](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_sheichenko/32/3530_2.png) [@Peter\_Sheichenko](https://community.homey.app/u/Peter_Sheichenko)\
**Post date:** [February 25, 2019, 9:15pm UTC](https://community.homey.app/t/unable-to-init-homey-no-wifi-network/9702/12 "2019-02-25T21:15:15Z")

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Ok, it was my bad. I used my power supply, which was not powerfull enough.I use another one, and everything become ok.

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<div class="post-metadata">

**Author:** ![Stipica\_Markovic](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stipica_markovic/32/5919_2.png) [@Stipica\_Markovic](https://community.homey.app/u/Stipica_Markovic)\
**Post date:** [February 25, 2019, 10:18pm UTC](https://community.homey.app/t/unable-to-init-homey-no-wifi-network/9702/13 "2019-02-25T22:18:37Z")

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New Homey… Never used,… Used original USB adapter for power.
