# Unable to add zigbee device

**URL:** <https://community.homey.app/t/unable-to-add-zigbee-device/108913>\
**Category:** Questions & Help\
**Tags:** zigbee, homey-pro\
**Created:** [April 26, 2024, 4:37pm UTC](https://community.homey.app/t/unable-to-add-zigbee-device/108913 "2024-04-26T16:37:25Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [April 26, 2024, 5:28pm UTC](https://community.homey.app/t/unable-to-add-zigbee-device/108913/2 "2024-04-26T17:28:33Z")

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You’re not doing anything wrong, this is one of the issues that Homey’s have with Zigbee. Usually a [PTP](https://community.homey.app/t/how-to-ptp/17304) will solve it.

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_[View the full topic](https://community.homey.app/t/unable-to-add-zigbee-device/108913)._