# Unable to add zigbee 11.1.0 HP 2023

**URL:** <https://community.homey.app/t/unable-to-add-zigbee-11-1-0-hp-2023/111188>\
**Category:** Questions & Help\
**Tags:** homey-pro\
**Created:** [June 8, 2024, 9:41am UTC](https://community.homey.app/t/unable-to-add-zigbee-11-1-0-hp-2023/111188 "2024-06-08T09:41:29Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Michael\_Warrer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michael_warrer/32/81907_2.png) [@Michael\_Warrer](https://community.homey.app/u/Michael_Warrer)\
**Post date:** [June 8, 2024, 9:41am UTC](https://community.homey.app/t/unable-to-add-zigbee-11-1-0-hp-2023/111188/1 "2024-06-08T09:41:29Z")

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Please help 🙂 / any ideas- I can not add zigbee devices anymore , say unable to connect. i have 109 devices that is working (90 is route) . Homey pro 2023 v. 11.1.0

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**Author:** ![PeterHa](https://avatars.discourse-cdn.com/v4/letter/p/94ad74/32.png) [@PeterHa](https://community.homey.app/u/PeterHa)\
**Post date:** [June 8, 2024, 2:33pm UTC](https://community.homey.app/t/unable-to-add-zigbee-11-1-0-hp-2023/111188/2 "2024-06-08T14:33:18Z")

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Have you tried to unplug the HP23 for 15 minutes and then restart?

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**Author:** ![Michael\_Warrer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michael_warrer/32/81907_2.png) [@Michael\_Warrer](https://community.homey.app/u/Michael_Warrer)\
**Post date:** [June 8, 2024, 2:47pm UTC](https://community.homey.app/t/unable-to-add-zigbee-11-1-0-hp-2023/111188/3 "2024-06-08T14:47:01Z")

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No, i try. THX

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [June 9, 2024, 12:22am UTC](https://community.homey.app/t/unable-to-add-zigbee-11-1-0-hp-2023/111188/4 "2024-06-09T00:22:53Z")

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Did you report it to [support](https://homey.app/support) already, Michael?

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**Author:** ![Michael\_Warrer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michael_warrer/32/81907_2.png) [@Michael\_Warrer](https://community.homey.app/u/Michael_Warrer)\
**Post date:** [June 9, 2024, 12:34pm UTC](https://community.homey.app/t/unable-to-add-zigbee-11-1-0-hp-2023/111188/5 "2024-06-09T12:34:00Z")

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Yes yesterday

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<div class="post-metadata">

**Author:** ![Michael\_Warrer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michael_warrer/32/81907_2.png) [@Michael\_Warrer](https://community.homey.app/u/Michael_Warrer)\
**Post date:** [June 9, 2024, 12:39pm UTC](https://community.homey.app/t/unable-to-add-zigbee-11-1-0-hp-2023/111188/6 "2024-06-09T12:39:07Z")

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Unplug for 25 minutes. did not help

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<div class="post-metadata">

**Author:** ![Michael\_Warrer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michael_warrer/32/81907_2.png) [@Michael\_Warrer](https://community.homey.app/u/Michael_Warrer)\
**Post date:** [June 9, 2024, 12:41pm UTC](https://community.homey.app/t/unable-to-add-zigbee-11-1-0-hp-2023/111188/7 "2024-06-09T12:41:43Z")

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after unplug, i have same issue as version 10.3. a lot of zigbee devices has lost connection and need to rejoin. not fun when it is 30 Gu10 bulb out of 60. So Homey come on