# Unable to add Z-wave devices

**URL:** <https://community.homey.app/t/unable-to-add-z-wave-devices/57288>\
**Category:** Questions & Help\
**Created:** [December 27, 2021, 3:03pm UTC](https://community.homey.app/t/unable-to-add-z-wave-devices/57288 "2021-12-27T15:03:39Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Marius\_Kristiansen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marius_kristiansen/32/16839_2.png) [@Marius\_Kristiansen](https://community.homey.app/u/Marius_Kristiansen)\
**Post date:** [December 27, 2021, 3:03pm UTC](https://community.homey.app/t/unable-to-add-z-wave-devices/57288/1 "2021-12-27T15:03:39Z")

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Hi,

I’m having some major trouble with my z-wave network. Suddenly things started to become very unstable and I tried to reset a device, but was unable to do so. I already had a couple of Fibaro powerplugs that I had never used so I tried adding these, also without any luck.

Checked Developer tools and could see that I had over 25 “Unknown Nodes” and all of my devices were trying to go trough 255-255-255 route. (Sorry for the low quality)  
[270205158\_10158226199826806\_5454714646224592546\_n|690x342](https://community.homey.app/uploads/short-url/zaxMfkQ5GNKbe2mxA8DSTeIN14v.jpeg)

I then tried to reset my whole Z-wave network, and then my entire Homey (😢)  
Now I have 40 “Unknown Nodes” and I’m still unable to add any z-wave device.

 ![HgZYLZA](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/a/9aeb8d37bfd990181dca42e8f698bf19efcf9247.png)  
 ![269782625_10158219860866806_5077564156065964204_n](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/8/986d5c6efb7fbafc279771585da4d7e3e1fc7e74.jpeg)

Anyone got any idea what’s happening here?

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [December 27, 2021, 3:21pm UTC](https://community.homey.app/t/unable-to-add-z-wave-devices/57288/2 "2021-12-27T15:21:51Z")

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> [@Marius\_Kristiansen](#):
>
> Anyone got any idea what’s happening here?

Looks like a defect the community can’t help with. I would suggest to contact Athom support.  
[https://support.homey.app/hc/en-us/articles/360015784034](https://support.homey.app/hc/en-us/articles/360015784034)

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**Author:** ![Marius\_Kristiansen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marius_kristiansen/32/16839_2.png) [@Marius\_Kristiansen](https://community.homey.app/u/Marius_Kristiansen)\
**Post date:** [December 27, 2021, 3:33pm UTC](https://community.homey.app/t/unable-to-add-z-wave-devices/57288/3 "2021-12-27T15:33:10Z")

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Thanks. I have emailed them.

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**Author:** ![PetervdK](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/petervdk/32/20669_2.png) [@PetervdK](https://community.homey.app/u/PetervdK)\
**Post date:** [December 27, 2021, 4:54pm UTC](https://community.homey.app/t/unable-to-add-z-wave-devices/57288/4 "2021-12-27T16:54:42Z")

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Were the reset attempts successful or did you encounter any error messages?  
If the resets were successful, you should not see this. A reset of your Z-Wave network should result in an empty list. Same as it should be after a full reset of Homey itself.

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<div class="post-metadata">

**Author:** ![Marius\_Kristiansen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marius_kristiansen/32/16839_2.png) [@Marius\_Kristiansen](https://community.homey.app/u/Marius_Kristiansen)\
**Post date:** [December 27, 2021, 5:34pm UTC](https://community.homey.app/t/unable-to-add-z-wave-devices/57288/5 "2021-12-27T17:34:58Z")

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Yes, the reset was done. First all my z-wave devices were removed. When I did the full reset all devices were gone and I had to setup homey as new. No devices but the 40 Unknown nodes Are there

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**Author:** ![PetervdK](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/petervdk/32/20669_2.png) [@PetervdK](https://community.homey.app/u/PetervdK)\
**Post date:** [December 27, 2021, 5:51pm UTC](https://community.homey.app/t/unable-to-add-z-wave-devices/57288/6 "2021-12-27T17:51:03Z")

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Can you remove them by clicking on the 3 dots and select “Remove”?
