# Unable to add Shelly Button 1 (missing icon) **URL:** \ **Category:** Devices\ **Created:** [July 8, 2022, 3:51pm UTC](https://community.homey.app/t/unable-to-add-shelly-button-1-missing-icon/65726 "2022-07-08T15:51:44Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Mathijs\_Kok](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mathijs_kok/32/44323_2.png) [@Mathijs\_Kok](https://community.homey.app/u/Mathijs_Kok)\ **Post date:** [July 8, 2022, 3:51pm UTC](https://community.homey.app/t/unable-to-add-shelly-button-1-missing-icon/65726/1 "2022-07-08T15:51:44Z")
I am sure somebody has seen this and knows how to solve it. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/f/6f681e64d8af28f427a4e2f081de1c60452fe380.png) Select **Use default** and get this: ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/8/e8b86ae365f40648f5b1aef605f601c94e5a7b2f.png) Only option is here to click the cross. Trying to select a svg I made just gets me back to the Choose file option ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [July 8, 2022, 4:03pm UTC](https://community.homey.app/t/unable-to-add-shelly-button-1-missing-icon/65726/2 "2022-07-08T16:03:07Z")
Read the pairing instructions from the first post in the support topic. The answer in in there. ---
**Author:** ![Mathijs\_Kok](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mathijs_kok/32/44323_2.png) [@Mathijs\_Kok](https://community.homey.app/u/Mathijs_Kok)\ **Post date:** [July 8, 2022, 4:08pm UTC](https://community.homey.app/t/unable-to-add-shelly-button-1-missing-icon/65726/3 "2022-07-08T16:08:09Z")
Yes, I read that comment before, but just as the person who asked it there I am unable to find “the first post in the support topic”. **What support topic?** I did search the forum for “Shelly Button 1” and 'Select Icon). Would you be so kind to point me the right location? ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [July 8, 2022, 4:15pm UTC](https://community.homey.app/t/unable-to-add-shelly-button-1-missing-icon/65726/4 "2022-07-08T16:15:55Z")
“klik hier” ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/4/f4e21e6b04a9128c8e64810cb65a615110eaf37d.png) “Contact”, “Bezoek forum” ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/f/df4c09df6bc7895cacbfb9268be251e85ebac0d6.jpeg) ---
**Author:** ![Mattis\_A\_Tangeraas](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mattis_a_tangeraas/32/65233_2.png) [@Mattis\_A\_Tangeraas](https://community.homey.app/u/Mattis_A_Tangeraas)\ **Post date:** [December 17, 2022, 6:27pm UTC](https://community.homey.app/t/unable-to-add-shelly-button-1-missing-icon/65726/5 "2022-12-17T18:27:06Z")
I have this problem to. What was the solution? ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [December 17, 2022, 6:55pm UTC](https://community.homey.app/t/unable-to-add-shelly-button-1-missing-icon/65726/6 "2022-12-17T18:55:18Z")
> [@Mattis\_A\_Tangeraas](#): > > What was the solution? I think it was: “Read the pairing instructions from the first post in the support topic. The answer in in there.” ---
**Author:** ![Mattis\_A\_Tangeraas](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mattis_a_tangeraas/32/65233_2.png) [@Mattis\_A\_Tangeraas](https://community.homey.app/u/Mattis_A_Tangeraas)\ **Post date:** [December 17, 2022, 10:46pm UTC](https://community.homey.app/t/unable-to-add-shelly-button-1-missing-icon/65726/7 "2022-12-17T22:46:54Z")
Hi! I can’t find any pairing instructions in the first post😕 ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [December 18, 2022, 6:36am UTC](https://community.homey.app/t/unable-to-add-shelly-button-1-missing-icon/65726/8 "2022-12-18T06:36:21Z")
[“ **in the support topic** ”](https://community.homey.app/t/app-pro-cloud-shelly/765) ---
**Author:** ![Retrospected](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/retrospected/32/9487_2.png) [@Retrospected](https://community.homey.app/u/Retrospected)\ **Post date:** [January 7, 2023, 1:52pm UTC](https://community.homey.app/t/unable-to-add-shelly-button-1-missing-icon/65726/9 "2023-01-07T13:52:50Z")
i guess the previous (somewhat cryptic) solutions were pointing towards the fact that you first have to link your Shelly to the Shelly Cloud and update the firmware before you pair it. This only, was not solving the problem for me. I had to restart the Homey Shelly App as well after the firmware upgrade. After a restart the empty “select icon” step is no longer shown and it continues the flow. ---
**Author:** ![harmenkuijer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/harmenkuijer/32/120683_2.png) [@harmenkuijer](https://community.homey.app/u/harmenkuijer)\ **Post date:** [January 19, 2023, 11:50am UTC](https://community.homey.app/t/unable-to-add-shelly-button-1-missing-icon/65726/10 "2023-01-19T11:50:27Z")
Last week I had the same issue with one of the devices. I did a factory reset (with a switch) several times, but the device ID was connected to another cloud account from a friend of mine (where I was testing with a device of mine). Got in to his cloud account, deleted the device and then this issue was gone 🙂 Found it quite strange, but did the work for me.