# Ubiquiti UniFi Protect

**URL:** <https://community.homey.app/t/ubiquiti-unifi-protect/57990>\
**Category:** Questions & Help\
**Created:** [January 7, 2022, 11:16am UTC](https://community.homey.app/t/ubiquiti-unifi-protect/57990 "2022-01-07T11:16:39Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Ronald\_Bok](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronald_bok/32/16757_2.png) [@Ronald\_Bok](https://community.homey.app/u/Ronald_Bok)\
**Post date:** [January 7, 2022, 11:16am UTC](https://community.homey.app/t/ubiquiti-unifi-protect/57990/1 "2022-01-07T11:16:39Z")

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I have a Unifi Dreamstation Pro and uses the “Ubiquiti UniFi Protect” app to connect it to homey.

Configuration of the app works fine. Also i can import all camera’s to homey and make flow with them. But after a short while the camera’s arend working any more and the app has a pause sign after the name. When i restart the app all works fine again for a short while.

I already mailt the developer and also send him the diagnostic code to check the logs. But they are not responding.

Anyone else has the same problem ?

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**Author:** ![Sebas](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sebas/32/33892_2.png) [@Sebas](https://community.homey.app/u/Sebas)\
**Post date:** [January 7, 2022, 12:17pm UTC](https://community.homey.app/t/ubiquiti-unifi-protect/57990/2 "2022-01-07T12:17:49Z")

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I don’t know specific for this app but…

For instance I have the smartthings (community app) and I’ve set the polling rate (refresh rate) to 60seconds if i send this to fast it will also be paused or bricked,  
The same rule is if you activate a flow for instance 50times a second it will also pause.

So open the Homey-Unify app on your phone and check for this polling rate, it maight do the trick

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**Author:** ![Ronald\_Bok](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronald_bok/32/16757_2.png) [@Ronald\_Bok](https://community.homey.app/u/Ronald_Bok)\
**Post date:** [January 7, 2022, 12:37pm UTC](https://community.homey.app/t/ubiquiti-unifi-protect/57990/3 "2022-01-07T12:37:58Z")

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Hello Sebas,

Sounds logical, but the homey-unify app has no setting for polling or refresh

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**Author:** ![Sebas](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sebas/32/33892_2.png) [@Sebas](https://community.homey.app/u/Sebas)\
**Post date:** [January 7, 2022, 1:01pm UTC](https://community.homey.app/t/ubiquiti-unifi-protect/57990/4 "2022-01-07T13:01:20Z")

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hmmm to bad in that case…Good luck 😃
