# Tuya Zigbee wall dimmer 'apparaat reageert niet, zorg er voor dat deze van stroom is voorzien' **URL:** \ **Category:** Questions & Help\ **Tags:** zigbee\ **Created:** [October 30, 2023, 11:01pm UTC](https://community.homey.app/t/tuya-zigbee-wall-dimmer-apparaat-reageert-niet-zorg-er-voor-dat-deze-van-stroom-is-voorzien/93276 "2023-10-30T23:01:43Z")\ **Posts on this page:** 16\ **Page:** 2
**Author:** ![Jackass](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jackass/32/145293_2.png) [@Jackass](https://community.homey.app/u/Jackass)\ **Post date:** [November 9, 2023, 7:35pm UTC](https://community.homey.app/t/tuya-zigbee-wall-dimmer-apparaat-reageert-niet-zorg-er-voor-dat-deze-van-stroom-is-voorzien/93276/23 "2023-11-09T19:35:32Z")
> [@Rmb](#): > > Is this a ZigBee or Z-Wave overview? Not sure as that screenshot is from @Jan_Peeters but this is my own ZIGBEE screenshot: ![IMG_2944](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/1/d183a8c8fad1a27e6a1e727d5a600b093236272d.jpeg) One big change i see now: **Online** and **Receive when idle** are all checked now 👍🏻. Both wall-switches still work 🤞 ---
**Author:** ![Jackass](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jackass/32/145293_2.png) [@Jackass](https://community.homey.app/u/Jackass)\ **Post date:** [November 9, 2023, 7:37pm UTC](https://community.homey.app/t/tuya-zigbee-wall-dimmer-apparaat-reageert-niet-zorg-er-voor-dat-deze-van-stroom-is-voorzien/93276/24 "2023-11-09T19:37:58Z")
> [@Caseda](#): > > woops I meant Homey itself is 0 Stay sharp 😉 ---
**Author:** ![Rmb](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rmb/32/79135_2.png) [@Rmb](https://community.homey.app/u/Rmb)\ **Post date:** [November 9, 2023, 7:40pm UTC](https://community.homey.app/t/tuya-zigbee-wall-dimmer-apparaat-reageert-niet-zorg-er-voor-dat-deze-van-stroom-is-voorzien/93276/25 "2023-11-09T19:40:32Z")
I am on HP23, and read above tools won’t show Zigbee routes. Apparently you are not on HP23. That was a little bit confusing. ---
**Author:** ![Jackass](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jackass/32/145293_2.png) [@Jackass](https://community.homey.app/u/Jackass)\ **Post date:** [November 9, 2023, 7:53pm UTC](https://community.homey.app/t/tuya-zigbee-wall-dimmer-apparaat-reageert-niet-zorg-er-voor-dat-deze-van-stroom-is-voorzien/93276/26 "2023-11-09T19:53:44Z")
Early adapter overhere. Homey Pro (early 2018) as it’s (re)name(d) is nowdays. ---
**Author:** ![Jackass](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jackass/32/145293_2.png) [@Jackass](https://community.homey.app/u/Jackass)\ **Post date:** [November 11, 2023, 7:52am UTC](https://community.homey.app/t/tuya-zigbee-wall-dimmer-apparaat-reageert-niet-zorg-er-voor-dat-deze-van-stroom-is-voorzien/93276/27 "2023-11-11T07:52:50Z")
> [@Jan\_Peeters](#): > > Don’t know what it is, but I do know it is not a zigbee unit connected to Homey. the other wat around; it IS a Zigbee unit NOT connected to homey ---
**Author:** ![Jackass](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jackass/32/145293_2.png) [@Jackass](https://community.homey.app/u/Jackass)\ **Post date:** [November 11, 2023, 8:02am UTC](https://community.homey.app/t/tuya-zigbee-wall-dimmer-apparaat-reageert-niet-zorg-er-voor-dat-deze-van-stroom-is-voorzien/93276/28 "2023-11-11T08:02:59Z")
@Peter_Kawa a few days after the ‘reinstall firmware’ i didn’t have had any issues (so far 😬) 👍🏻. Thanks for the guidance. I agree with what @Jan_Peeters mentioned before; there is lag and the devices do not respond very quick but hey, perhaps good to remember it’s all AliExpress whitelabel stuff. As these devices are light switches i can life with a little delay. Hopefully they keep working now, so i can start building flows around them. A christmass with lights this year! Awesome 😃. @Rmb @Caseda ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [November 11, 2023, 8:09am UTC](https://community.homey.app/t/tuya-zigbee-wall-dimmer-apparaat-reageert-niet-zorg-er-voor-dat-deze-van-stroom-is-voorzien/93276/29 "2023-11-11T08:09:33Z")
> [@Jackass](#): > > the other wat around; it IS a Zigbee unit NOT connected to homey Zigbee units that are not connected to Homey cannot route messages for devices that _are_ connected to Homey, and they also cannot show up in the table because they aren’t part of Homey’s network. What I think is happening is that the “?” doesn’t necessarily represent a particular node, it’s just Homey’s way of indicating that it doesn’t know how messages from the last node are being routed. To know this, Homey needs to periodically query all neighbour tables for every router, and perhaps there’s a router that isn’t responding quickly enough. ---
**Author:** ![Rmb](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rmb/32/79135_2.png) [@Rmb](https://community.homey.app/u/Rmb)\ **Post date:** [November 11, 2023, 9:22am UTC](https://community.homey.app/t/tuya-zigbee-wall-dimmer-apparaat-reageert-niet-zorg-er-voor-dat-deze-van-stroom-is-voorzien/93276/30 "2023-11-11T09:22:15Z")
If you experiment a little bit, you will start to understand the table. So when you switch of a device(remove power from the Zigbee device) or put it at a very large distance, the state of the device will change, the state of the route to the device will change, and routes via this device will change. Then switch on the device, and every thing has to be reversed. Existing correct routes might even change. Then you know what is going on. ---
**Author:** ![Jan\_Peeters](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_peeters/32/86660_2.png) [@Jan\_Peeters](https://community.homey.app/u/Jan_Peeters)\ **Post date:** [November 11, 2023, 4:23pm UTC](https://community.homey.app/t/tuya-zigbee-wall-dimmer-apparaat-reageert-niet-zorg-er-voor-dat-deze-van-stroom-is-voorzien/93276/31 "2023-11-11T16:23:50Z")
> [@robertklep](#): > > What I think is happening is that the “?” doesn’t necessarily represent a particular node, it’s just Homey’s way of indicating that it doesn’t know how messages from the last node are being routed. 🤔 Interesting, could indeed very well be, and explain what is happening over here. Somehting is wrong with the routing, making the network unstable. ---
**Author:** ![Jackass](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jackass/32/145293_2.png) [@Jackass](https://community.homey.app/u/Jackass)\ **Post date:** [November 11, 2023, 4:53pm UTC](https://community.homey.app/t/tuya-zigbee-wall-dimmer-apparaat-reageert-niet-zorg-er-voor-dat-deze-van-stroom-is-voorzien/93276/32 "2023-11-11T16:53:14Z")
So it could even be that the route goes via 2 other devices (or less or more) but homey can’t tell us? And is this a Homey issue? Or is this a device issue. I assume it is a device issue as for my other Zigbee devices Homey does show the route. Or might it be improperly be added to the Tuya Zigbee app (no attack, just a brainfart 😃). **The lightswitches still work 💪** ---
**Author:** ![Rmb](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rmb/32/79135_2.png) [@Rmb](https://community.homey.app/u/Rmb)\ **Post date:** [November 11, 2023, 5:15pm UTC](https://community.homey.app/t/tuya-zigbee-wall-dimmer-apparaat-reageert-niet-zorg-er-voor-dat-deze-van-stroom-is-voorzien/93276/33 "2023-11-11T17:15:11Z")
> [@Jackass](#): > > So it could even be that the route goes via 2 other devices (or less or more) Yes. If you put some ZigBee devices far enough from each other, you will notice. And you have already seen that when the distance starts getting critical, transmission errors occur, the connection is indicated as bad and/or unknown, but messages are stil received due to retransmissions. ---
**Author:** ![Jan\_Peeters](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_peeters/32/86660_2.png) [@Jan\_Peeters](https://community.homey.app/u/Jan_Peeters)\ **Post date:** [November 12, 2023, 11:03am UTC](https://community.homey.app/t/tuya-zigbee-wall-dimmer-apparaat-reageert-niet-zorg-er-voor-dat-deze-van-stroom-is-voorzien/93276/34 "2023-11-12T11:03:18Z")
> [@Jackass](#): > > is this I’m pretty sure it’s a Homey issue. 45+ units on HomeAssistant without similar problems. All of these units used to be connect to Homey. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/8/48b143e30d90b8765d92e03594aeffc9cf213ee3.png) ---
**Author:** ![Rmb](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rmb/32/79135_2.png) [@Rmb](https://community.homey.app/u/Rmb)\ **Post date:** [November 12, 2023, 11:09am UTC](https://community.homey.app/t/tuya-zigbee-wall-dimmer-apparaat-reageert-niet-zorg-er-voor-dat-deze-van-stroom-is-voorzien/93276/35 "2023-11-12T11:09:17Z")
> [@Jan\_Peeters](#): > > I’m pretty sure it’s a Homey issue It is a Homey & Jackass issue. But that doesn’t mean it cannot be solved.😉 ---
**Author:** ![Jackass](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jackass/32/145293_2.png) [@Jackass](https://community.homey.app/u/Jackass)\ **Post date:** [November 12, 2023, 3:52pm UTC](https://community.homey.app/t/tuya-zigbee-wall-dimmer-apparaat-reageert-niet-zorg-er-voor-dat-deze-van-stroom-is-voorzien/93276/36 "2023-11-12T15:52:27Z")
😢💔 Thanks for all the advice. My Zigbee wall switches do still work after i did a reinstall firmware. **For people who also have weird Zigbee issues; when you have issues with your Zigbee devices (and tried almost everything) try a reinstall firmware!** ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [November 12, 2023, 4:41pm UTC](https://community.homey.app/t/tuya-zigbee-wall-dimmer-apparaat-reageert-niet-zorg-er-voor-dat-deze-van-stroom-is-voorzien/93276/37 "2023-11-12T16:41:05Z")
> [@Jackass](#): > > try a reinstall firmware! ✅ ---
**Author:** ![Jackass](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jackass/32/145293_2.png) [@Jackass](https://community.homey.app/u/Jackass)\ **Post date:** [November 27, 2023, 7:59am UTC](https://community.homey.app/t/tuya-zigbee-wall-dimmer-apparaat-reageert-niet-zorg-er-voor-dat-deze-van-stroom-is-voorzien/93276/38 "2023-11-27T07:59:47Z")
2 weeks later. Not even one faulty trigger/action happend. I confirm that this works (for me 😃). [Previous page](https://community.homey.app/t/tuya-zigbee-wall-dimmer-apparaat-reageert-niet-zorg-er-voor-dat-deze-van-stroom-is-voorzien/93276.md?page=1)