# Tuya devices not connected **URL:** \ **Category:** Apps\ **Created:** [July 21, 2026, 1:46pm UTC](https://community.homey.app/t/tuya-devices-not-connected/157438 "2026-07-21T13:46:13Z")\ **Posts on this page:** 1\ **Showing post:** 5
**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\ **Post date:** [August 3, 2026, 7:52pm UTC](https://community.homey.app/t/tuya-devices-not-connected/157438/5 "2026-08-03T19:52:28Z")
It’s a known issue and currently being worked on, according to @drenso > [@\[APP\] Tuya - Smart Life. Smart Living](https://community.homey.app/t/app-tuya-smart-life-smart-living/146735/329): > > To give you guys a quick update on this matter: we are aware of this issue, there is no need to contact Athom support or us. We’ve had dozens of emails already, and every additional mail we get means more time spent sending the same answer that cannot be spent on the investigation. Rest assured, we’re looking into this! But with it being the holiday season the timing is also a bit unfortunate. We are checking what the exact root cause is; while we currently still believe that it is related to t… --- _[View the full topic](https://community.homey.app/t/tuya-devices-not-connected/157438)._