# Tuya devices broke

**URL:** <https://community.homey.app/t/tuya-devices-broke/154326>\
**Category:** Questions & Help\
**Created:** [April 29, 2026, 4:19am UTC](https://community.homey.app/t/tuya-devices-broke/154326 "2026-04-29T04:19:11Z")\
**Posts on this page:** 1\
**Showing post:** 3

<div class="post-metadata">

**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [April 29, 2026, 9:36am UTC](https://community.homey.app/t/tuya-devices-broke/154326/3 "2026-04-29T09:36:03Z")

</div>

Just FYI, I guessume you use(d) the Tuya Cloud Community app;  
if so, one of these two situations below probably was the cause of “they stopped working”:  
A. Your internet IP address was changed by your provider

> [@\[APP\]\[Pro\] Tuya Cloud - This app allows you to connect Homey to the Tuya cloud](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1):
>
> ##### A2-a: When you entered your public IP address into the _ **Cloud Application IP Allow list** _:
> 
> ![19dfa38b8fd2950cecba0628eb29a9894875615f](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/5/855784fd15ea09c8f6fd5795e22a2b104a58e224.png)
> 
> check if your public IP changed in the meantime, it happens. Adjust it in the allow list to fix it;  
> If not: most probably your _IOT Core trial period_ expired, continue to A2-b please.

B. You forgot to extend the free trial period by another 6 months

> [@\[APP\]\[Pro\] Tuya Cloud - This app allows you to connect Homey to the Tuya cloud](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1):
>
> ##### A2-b: No. After your API service expires, go to **Cloud** \> **My Services** on the [Tuya IoT Development Platform](https://iot.tuya.com) to request extending your IOT Core trial period by up to 6 months.
> 
> 1. Click **Extend Trial Period**.
> 
> ![1637752859b692f896447.png](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/b/1b3fa84f54635d6deddaa40c7c4eda448c722792.png)
> 
> 1. Complete this form.
> 
> ![16377208268f1ab65ff07.png](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/e/9e6b98ec1b1eddfecb0d0cbf9ef9e4b9c2140199.png)
> 
> 1. You will get the result within one working day.
> 
> ![1637720842c1cd3ab7123.png](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/5/054917a1178792b8082609ff85f5e543cf83845b.png)
> 
> - The Trial Edition allows you to use all free API services but puts limits on the quota of API calls. For more information about the quota, see [Pricing](https://developer.tuya.com/en/docs/iot/membership-service?id=K9m8k45jwvg9j)

.

> [@Rohnny\_Stormo](#):
>
> not very proffesional​

Or you did not read the fine manual 😉

---

_[View the full topic](https://community.homey.app/t/tuya-devices-broke/154326)._