# Tuya Cloud Help

**URL:** <https://community.homey.app/t/tuya-cloud-help/132920>\
**Category:** Apps\
**Created:** [March 17, 2025, 3:52pm UTC](https://community.homey.app/t/tuya-cloud-help/132920 "2025-03-17T15:52:11Z")\
**Posts on this page:** 1\
**Showing post:** 5

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [March 18, 2025, 11:36pm UTC](https://community.homey.app/t/tuya-cloud-help/132920/5 "2025-03-18T23:36:32Z")

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> Le nom d’utilisateur (=adresse e-mail) et/ou le mot de passe de l’application Tuya pour téléphone portable ne correspondent pas, d’après divers messages :  
> [https://duckduckgo.com/?q=1106%2Bpermission%2Bdenied](https://duckduckgo.com/?q=1106%2Bpermission%2Bdenied).  
> Essayez de changer le passe temporaire en quelque chose de simple, disons, 12345 sur l’application mobile.  
> Si vous obtenez toujours l’erreur ‘1106’, l’adresse e-mail ne correspond pas.  
> Vous pouvez également changer votre adresse e-mail dans l’application mobile, si nécessaire.

Traduit avec deepl .com

> [@\[HOW TO\] Get started with Tuya cloud](https://community.homey.app/t/how-to-get-started-with-tuya-cloud/42604/53):
>
> Username (=email address) and/or password of Tuya cellphone app aren’t matching, according to various posts: Try changing the pw temporary to something simple, say, 12345 on the mobile app. If you still get the ‘1106’ error, the email address is not matching. You can change your email address as well in the mobile app, if needed. One day it’s going to work, Harry!

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_[View the full topic](https://community.homey.app/t/tuya-cloud-help/132920)._