# Trust zigbee led dimmers loses connection

**URL:** <https://community.homey.app/t/trust-zigbee-led-dimmers-loses-connection/119546>\
**Category:** Questions & Help\
**Created:** [November 2, 2024, 6:10am UTC](https://community.homey.app/t/trust-zigbee-led-dimmers-loses-connection/119546 "2024-11-02T06:10:39Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [November 2, 2024, 7:54pm UTC](https://community.homey.app/t/trust-zigbee-led-dimmers-loses-connection/119546/2 "2024-11-02T19:54:10Z")

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This can be caused by all kinds of things.  
When you did not update anything (also no auto updates!), it is possibly a changed (wifi) interference issue.

Maybe you’ll have to add an extra router device (in theory any mains powered zigbee device).

You’d check if your 2.4GHz wifi channel is on a fixed channel, and does not interfere with the used zigbee channel  
Maybe a close neighbour changed their wifi.

> ![Screenshot_20210413-165254_Chrome~01](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/9/29f6698638a638a6c12d8e2167f46b2960c6e466.jpeg)

Useful info:

> [@Advanced Zigbee Troubleshooting on Homey](https://community.homey.app/t/advanced-zigbee-troubleshooting-on-homey/115930):
>
> If you’re experiencing issues with your Zigbee network on Homey, here are advanced troubleshooting steps to help optimize performance and stability, especially in more complex environments: Power Supply Integrity A stable power supply is critical for Homey’s performance. An underpowered adapter can lead to instability in the Zigbee network. Always ensure you’re using a reliable adapter providing at least 2A. Power fluctuations can cause disconnections or communication failures, especially un…

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