# Troubleshooting Homey Early 2019 **URL:** \ **Category:** Questions & Help\ **Created:** [January 16, 2022, 2:47pm UTC](https://community.homey.app/t/troubleshooting-homey-early-2019/58539 "2022-01-16T14:47:40Z")\ **Posts on this page:** 1\ **Showing post:** 4
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [January 16, 2022, 10:43pm UTC](https://community.homey.app/t/troubleshooting-homey-early-2019/58539/4 "2022-01-16T22:43:20Z")
YW, Jimmy, > [@JHGBaouns](#): > > I really tried to change Zigbee on Homey, but it didn’t take, maybe there is something wrong with that? That can be a timeconsuming process (sometimes like hours). If you have a homey ball, changing zigbee channel should be possible. > [@JHGBaouns](#): > > I wanted to find the one where you see them as a bar. I’ve never seen it with a horizontal bar. Probably a legacy desktop app showed it. Nowadays: > [@Peter\_Kawa](#): > > Go to…More\>Settings\>General and wait for a while. > And sorry, I left this out: _And hit the memory bar after it’s filled_ > ![Screenshot_20220116-233715_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/d/bd01f310df4611b538d31feda12a3a90bfef794d.jpeg) > [@JHGBaouns](#): > > Another problem that I have with Homey is that I almost always get that it is offline when I try to access it, either via the app, or computer or Developer Tools. I hear this every now and then. I think your wifi setup is to “modern” for Homey. Dualmode f.i. can get Homey unresponsive. This _might_ come in handy: [Problems connecting your new Homey Pro to your WiFi? Try this!](https://community.homey.app/t/problems-connecting-your-new-homey-pro-to-your-wifi-try-this/10161) --- _[View the full topic](https://community.homey.app/t/troubleshooting-homey-early-2019/58539)._