# Trouble with update to v3.0.0(Brick :( )

**URL:** <https://community.homey.app/t/trouble-with-update-to-v3-0-0-brick/19919>\
**Category:** Questions & Help\
**Created:** [October 29, 2019, 8:31pm UTC](https://community.homey.app/t/trouble-with-update-to-v3-0-0-brick/19919 "2019-10-29T20:31:35Z")\
**Posts on this page:** 16\
**Page:** 1

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**Author:** ![Peter\_Sheichenko](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_sheichenko/32/3530_2.png) [@Peter\_Sheichenko](https://community.homey.app/u/Peter_Sheichenko)\
**Post date:** [October 29, 2019, 8:31pm UTC](https://community.homey.app/t/trouble-with-update-to-v3-0-0-brick/19919/1 "2019-10-29T20:31:35Z")

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Hello, I have a trouble after updating the homey. After pressing update the homey ring turn black and thats it. No signs of life at all. I waited about 2 hours, then PTP homey, no changes. For now homey showing only black ring(leds off) and i can hear a little noise from speaker. What should i do?

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**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\
**Post date:** [October 29, 2019, 8:36pm UTC](https://community.homey.app/t/trouble-with-update-to-v3-0-0-brick/19919/2 "2019-10-29T20:36:29Z")

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Replace the adapter for a suitable adapter of 2.1A minimum and wait 15 minutes to put it back in.

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**Author:** ![Peter\_Sheichenko](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_sheichenko/32/3530_2.png) [@Peter\_Sheichenko](https://community.homey.app/u/Peter_Sheichenko)\
**Post date:** [October 29, 2019, 8:39pm UTC](https://community.homey.app/t/trouble-with-update-to-v3-0-0-brick/19919/3 "2019-10-29T20:39:53Z")

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Thnx but didnt work. Changed adapter, 5V 3A, everything the same ☹

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**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\
**Post date:** [October 29, 2019, 8:43pm UTC](https://community.homey.app/t/trouble-with-update-to-v3-0-0-brick/19919/4 "2019-10-29T20:43:55Z")

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U tried that within 4 minutes?

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**Author:** ![Peter\_Sheichenko](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_sheichenko/32/3530_2.png) [@Peter\_Sheichenko](https://community.homey.app/u/Peter_Sheichenko)\
**Post date:** [October 29, 2019, 8:45pm UTC](https://community.homey.app/t/trouble-with-update-to-v3-0-0-brick/19919/5 "2019-10-29T20:45:01Z")

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No, i tried it before. When PTP, I also changed the adapter, forgot to mention this, sorry.

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [October 29, 2019, 8:45pm UTC](https://community.homey.app/t/trouble-with-update-to-v3-0-0-brick/19919/6 "2019-10-29T20:45:58Z")

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Have you tried replacing the usb cable?

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**Author:** ![Peter\_Sheichenko](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_sheichenko/32/3530_2.png) [@Peter\_Sheichenko](https://community.homey.app/u/Peter_Sheichenko)\
**Post date:** [October 29, 2019, 9:03pm UTC](https://community.homey.app/t/trouble-with-update-to-v3-0-0-brick/19919/7 "2019-10-29T21:03:00Z")

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Changed cable and adapter. No changes.

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [October 29, 2019, 9:13pm UTC](https://community.homey.app/t/trouble-with-update-to-v3-0-0-brick/19919/8 "2019-10-29T21:13:14Z")

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What colours did homey show during power on?  
Have you tried starting Homey upside down already?

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**Author:** ![Peter\_Sheichenko](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_sheichenko/32/3530_2.png) [@Peter\_Sheichenko](https://community.homey.app/u/Peter_Sheichenko)\
**Post date:** [October 29, 2019, 9:22pm UTC](https://community.homey.app/t/trouble-with-update-to-v3-0-0-brick/19919/9 "2019-10-29T21:22:12Z")

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No colors, the ring is off, completely black. Turning homey upside down nothing changes.

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**Author:** ![Joep\_Vullings](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joep_vullings/32/9293_2.png) [@Joep\_Vullings](https://community.homey.app/u/Joep_Vullings)\
**Post date:** [October 29, 2019, 9:41pm UTC](https://community.homey.app/t/trouble-with-update-to-v3-0-0-brick/19919/10 "2019-10-29T21:41:17Z")

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Same here. Red ring ever since I updated.

Pulled the plug and after that again red ring. Upside down has no effect.

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [October 30, 2019, 6:48am UTC](https://community.homey.app/t/trouble-with-update-to-v3-0-0-brick/19919/11 "2019-10-30T06:48:58Z")

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Sounds like what happened when I upgraded from v1 to v2, which resulted in me having to send Homey back to Athom because it got bricked ☹

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**Author:** ![Joep\_Vullings](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joep_vullings/32/9293_2.png) [@Joep\_Vullings](https://community.homey.app/u/Joep_Vullings)\
**Post date:** [October 30, 2019, 11:16am UTC](https://community.homey.app/t/trouble-with-update-to-v3-0-0-brick/19919/12 "2019-10-30T11:16:16Z")

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I contacted Athom and that’s exactly what I’m ought to do now…

That means losing all flows etc?

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**Author:** ![Michael](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michael/32/110520_2.png) [@Michael](https://community.homey.app/u/Michael)\
**Post date:** [October 30, 2019, 11:34am UTC](https://community.homey.app/t/trouble-with-update-to-v3-0-0-brick/19919/13 "2019-10-30T11:34:13Z")

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> [@Joep\_Vullings](#):
>
> That means losing all flows etc?

Afraid so…

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**Author:** ![Pitt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pitt/32/13000_2.png) [@Pitt](https://community.homey.app/u/Pitt)\
**Post date:** [November 1, 2019, 9:05pm UTC](https://community.homey.app/t/trouble-with-update-to-v3-0-0-brick/19919/14 "2019-11-01T21:05:16Z")

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Now I’m afraid to do the update. Do I need to keep my homey in V2 until a new patch is out ?  
Is it possible to do a backup of the homey, do the update, and if it fails come back in V2 ?  
Thanks for your answer

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [November 2, 2019, 7:44am UTC](https://community.homey.app/t/trouble-with-update-to-v3-0-0-brick/19919/15 "2019-11-02T07:44:41Z")

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> [@Pitt](#):
>
> Now I’m afraid to do the update. Do I need to keep my homey in V2 until a new patch is out ?

As far as I know, this issue hasn’t been confirmed by Athom, so I don’t think there will be a patch. Like I said, when I upgraded from v1 to v2, my Homey also got bricked and had to be sent back, and I wasn’t the only one. It could be that the common issue of the power supply slowly breaking down may manifest itself during the upgrade procedure, causing the procedure to crash/fail. Which during firmware upgrades is about the worst that can happen.

> [@](#):
>
> Is it possible to do a backup of the homey, do the update, and if it fails come back in V2 ?

As far as I know, once you have started the v3 update process you can’t go back to v2.

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**Author:** ![Driesk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/driesk/32/10666_2.png) [@Driesk](https://community.homey.app/u/Driesk)\
**Post date:** [November 2, 2019, 10:36am UTC](https://community.homey.app/t/trouble-with-update-to-v3-0-0-brick/19919/16 "2019-11-02T10:36:41Z")

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Are the power supply issues restricted to 2018 and earlier models. Or does this problem occurs to early 2019 models to?
